Job Description
Insight Global is looking for a self-starting software professional who is dedicated to shaping the future of Marvel Comics. We’re a casual shop that values passion, community involvement and exceptional software. If this is you, we want you to join our team.
You will be part of the team supporting the internal systems for Marvel Comics. You should be comfortable being part of a cross-functional team and working with a diverse group of business stakeholders and technologists. We expect you to have a deep understanding of Business Analysis, to be passionate about technology and the business, to keep up with the latest trends, and to have ownership in your project deliverables.
Responsibilities:
- Project Initiation
○ Develops an understanding of customers’ needs and applies it in researching
○ potential solutions.
○ Participates in clarification, rationalization and documentation of project requests.
○ Participates in preparation of project initiation documents.
- Application Development
○ Analyzes and documents relevant business processes.
○ Conducts interviews with customers to define functional requirements.
○ Participates during detailed design and/or configuration.
○ Participates in software selection process, where applicable.
○ Work closely with the development team to deliver quality solutions.
○ Participates in Integration Testing, including development of test plans, test cases
○ and scenarios and documentation of results.
○ Conducts User Acceptance Testing on small to medium size projects.
○ Assists in the preparation of end user documentation, training materials, curriculum
○ and schedule.
○ Conducts training classes, including train-the trainer, one-on-one and classroom
○ style training.
○ Provides first line post implementation support to users regarding functional issues.
○ Participates in change management activities.
3. Production Support
○ Takes ownership of functional issues by identifying underlying problems, analyzing
○ potential solutions and implementing system resolutions, including workarounds.
○ Provides front-line user support for Marvel Comics and related business
○ applications. Work to be performed includes answering, documenting, analyzing,
○ tracking, escalating and responding to application support requests.
○ Participates in functional analysis for production support activities.
○ Applies department change control policies & procedures.
○ Coordinates with other IT departments on integrated system support.
○ Conducts end-user training for supported business applications.
4. Test Planning
○ Works with business analysts and application developers to develop test plans based
○ on functional specifications.
○ Develops additional testing documents based on test plan, such as test scenarios, test
○ cases and test matrices.
○ Creates test data to support test execution.
Assists in the setup of test environments to mirror production environment.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 3-5+ yrs of experience performing business analysis within a large enterprise covering both business and information technology domains
- 3-5+ yrs of experience working with Oracle (Oracle E-Business Suite R12 preferred - EBS R12)
- Ability to use querying languages to extract and analyze data (e.g. SQL)
- Functional knowledge in as many of the following as: P2P, OTC, Project Accounting, Inventory, WIP, BOM
- Understanding of the concepts behind distributed and multi-tiered applications, as well as SaaS and PaaS solutions.
- Strong business process definition capabilities, including the ability to capture process flows visually according to standard methodologies
- Hands on experience executing test plans, assisting with test environment refreshes, validating and documenting test results, while adhering to QA and departmental standards
- Experience working with clients and project team members to ensure requirements and
development standards are met.
- Experienced in using the standard Microsoft Office applications, Microsoft Automate preferred
- Must be able to work with the users and ask questions-intuitive and engaging and business savvy
- Experience supporting complex business projects
- Strong communication skills with the ability to provide thoughtful challenge when appropriate
- Hands on experience with tools like Visio and Powerpoint
- Must be able to work independently, support several projects simultaneously and prioritize effectively
- Ability to learn, understand and apply new technologies
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.