Quality Engineering Lead

Job Title: Quality Engineering Lead
Location: Remote
Job Type: 1 year contract
Interview Process: 2 virtual interviews

About the Role
Our client is seeking a highly motivated Quality Engineering Lead to lead and enhance quality assurance efforts across their customer-facing eCommerce platform.
This role will initially focus on hands-on manual QA and release regression testing to build a strong understanding of the platform, release cycles, and end-user experience. Over time, this individual will drive the transition toward automated testing using modern frameworks, tools, and AI-assisted workflows.
This is a high-impact role with significant visibility across Engineering, Product, UX, and Release Management, with ownership over release validation and influence on production deployment decisions.

Key Responsibilities
• Lead QA efforts across new features, platform functionality, and production releases
• Perform hands-on manual testing for feature validation and regression cycles
• Validate critical customer journeys including product discovery, product pages, cart, checkout, and mobile experiences
• Own and manage release regression testing processes
• Develop and implement QA standards, workflows, and testing strategies
• Design and maintain automated test coverage to improve efficiency and scalability
• Partner closely with Engineering, Product, TPM, and UX teams during release cycles
• Identify, document, and troubleshoot defects with clear technical detail
• Act as the quality gate for releases, supporting go/no-go decisions
• Drive improvements in release stability, testing efficiency, and overall quality

Analytics & Event Tracking Validation
This role includes validating analytics and event tracking accuracy across the platform, including:
• Customer interaction events and conversion tracking
• Analytics instrumentation and DataLayer integrity
• Client-side event reliability
• Cross-browser and cross-device tracking consistency
Experience with tools such as Amplitude, GA4, GTM, Floodlight, and Meta Pixel is highly preferred, along with the ability to identify tracking inconsistencies or silent failures.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Qualifications
• 5+ years of QA experience in modern web or eCommerce environments
• Strong manual and exploratory testing skills
• Experience testing customer-facing applications and release cycles
• Ability to independently own and evolve QA processes
• Strong communication, organization, and cross-functional collaboration skills
Experience working closely with engineering teams in fast-paced environments

Preferred Technical Experience
• Automation tools such as Playwright, Cypress, Selenium, or Maestro
• API testing, visual regression testing, and cross-browser/device testing
• Experience with CI/CD pipelines, GitHub Actions, and test management tools (TestRail, Xray, Zephyr)
• Familiarity with modern web technologies (React, Next.js) and headless commerce environments (Shopify)

Technical Environment
• React / Next.js architecture
• Headless eCommerce platform with Shopify backend
• Vercel deployments and modern CI/CD workflows

AI & Modern QA Tooling
Our client is focused on advancing QA through modern and AI-assisted approaches, including:
• AI-driven testing and regression automation
• Browser automation and intelligent test generation
• AI-supported exploratory testing and bug documentation
• Developer tools that improve release quality and efficiency
Experience with tools such as GitHub Copilot, Cursor, and AI-powered QA solutions is a plus.

Ideal Candidate
• Detail-oriented and technically curious
• Process-driven with strong problem-solving skills
• Comfortable balancing hands-on QA with long-term automation strategy
• Interested in leveraging AI and modern tools to drive efficiency
• Confident making release decisions in a production environment

Compensation: $65-70/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.