Healthcare Operations Manager

Overview:
We are hiring a Healthcare Operations Manager to support day-to-day operations within a GDP-compliant warehouse environment, ensuring healthcare and pharmaceutical products are received, stored, handled, and dispatched in line with Good Distribution Practice (GDP) standards. This is a hands-on, warehouse-based role where the successful candidate will work daily with healthcare products, maintain accurate documentation and traceability, follow strict quality and safety procedures, and support efficient warehouse operations. The role requires attention to detail, comfort working in a fast-paced warehouse setting, and a strong commitment to compliance, product integrity, and operational excellence.

Day-to-day:
• Ensure GDP compliance across district operations, including facilities, equipment, SOPs, cleanliness, security, temperature control, and pest management.
• Identify and manage GDP risks, including segregation and quarantine of non‑compliant, returned, recalled, or falsified products.
• Lead district GDP quality activities, serving as the primary contact for GDP customers, audits, CAPAs, incident reporting, and BCP reviews.
• Oversee healthcare customer transitions and implementations, embedding GDP requirements into SOPs and operational processes.
• Manage GDP service providers and carrier capabilities, ensuring approved vendors are used and solutions align to customer requirements.
Support strategic healthcare initiatives, including RFQs, thermal packaging, temperature‑controlled equipment, and monitoring solutions.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Must-Haves:
• Strong expertise in Air Freight products with a solid understanding of the global logistics industry
• Excellent time management and prioritization skills
• Proficiency in Microsoft Office tools, including Excel, PowerPoint, and Word
Knowledge of and experience with Good Distribution Practice (GDP) standards and compliance requirements

Plusses:
Prior experience working in warehouse, distribution, or operational logistics

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.