Program Manager

Insight Global is looking for a Program Manager to join one of North America’s largest retail and wellness companies. The ideal candidate will be joining the Global Networks and Infrastructure Program Delivery Team that leads end to end delivery of Store Support Center Initiatives across a global footprint. This individual will be responsible for the follow:

A day in the life:
• Lead technology delivery for a large-scale downtown Vancouver office buildout, from design through occupancy.
• Partner with construction, facilities, and IT teams to manage risks and align technology delivery to construction schedules.
• Work with Procurement to define vendor strategy, develop SOWs, and manage key technology partners.
• Oversee technology delivery across network, low-voltage, AV, desk technology, security, and asset management.
• Spend time on site to monitor progress, validate implementation, and resolve issues in real time.
• Provide clear progress updates through governance forums, ensuring leaders have visibility into status, risks, and decisions.
• Ensure readiness for testing, commissioning, and operational handoff.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 4+ years of experience leading large, complex technology programs delivering office infrastructure solutions, including network, end user devices, AV, and meeting room technologies.
• Proven experience leading infrastructure and network teams to define and deliver modern office architectures within an enterprise network framework, including innovative AV and collaboration solutions.
• Demonstrated success designing, building, and delivering technical infrastructure for large scale, global office environments (10,000+ employees per site), including office spaces, event venues, meeting rooms, workout/fitness spaces, innovation labs, and specialty environments (including wet spaces).
• Proven ability to bring new technologies to market on time and within budget, balancing quality, reliability, and user experience.
• Deep experience in vendor management and negotiations, including partnering with Procurement to lead RFIs, vendor selection, Statements of Work (SOWs), and contract negotiations.
• Solid financial and budget management experience, including ownership of programs exceeding $5-10M.
• Strong understanding of construction workflows, schedules, critical paths, and trade dependencies.
• Experience coordinating network, low voltage, AV, desk technology, security, and asset management scopes across all phases of delivery.

• PMP
• Retail experience

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.