Job Description
We are seeking an experienced Technical Writer with a strong background in IT security documentation and infrastructure processes. This individual will support the creation, refinement, and standardization of critical documentation across security, access management, and system configuration practices.
This is a hands-on contributor role—the team is looking for someone who can step in immediately with minimal ramp-up and prior exposure to enterprise IT environments.
Key Responsibilities
• Develop and maintain security-related documentation, policies, and procedures
• Document user access provisioning processes (system access, permissions, approvals, etc.)
• Create detailed documentation around system configuration and administration
• Write and refine background check policies and procedures
• Review and update existing documentation (mixture of net-new and rewrite efforts)
• Ensure documentation aligns with security frameworks and compliance standards (NIST preferred)
• Partner with IT, Security, and Compliance teams to validate accuracy and completeness
Support documentation readiness following external audit/review findings (CampusGuard engagement)
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 5+ years of experience as a Technical Writer in IT or 3+ in Security environments
• Hands-on familiarity with:
○ Windows environments
○ Active Directory
• Proven experience documenting:
○ Security processes and controls
○ Access management workflows
○ System configuration procedures
○ Policy writing
○ Editing existing documents
Ability to hit the ground running with minimal training or onboarding
Nice to Have Skills & Experience
• Prior experience supporting documentation after third-party audits or compliance reviews
• Exposure to higher education or regulated environments
• Experience working alongside security consulting firms
• Confluence Experience
• Experience working with or aligning to NIST frameworks
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.