Lead Coordinator

Lead Coordinator
Insight Global is seeking a Lead Coordinator who will be responsible for managing the title review, coordination, closing, and post‑closing processes to ensure accurate, timely, and compliant delivery of title services for the National Commercial Services unit for an industry leading title insurance organization. This role serves as a key point of contact between customers, escrow, local offices, and internal teams. This role will be sitting on-site in Phoenix, AZ 5 days a week.
Title Review
Review vesting and legal descriptions for accuracy
Review title requirements and address all title exceptions
Request pro forma title policies with required endorsements
Secure search fees (if applicable), title premium pricing, and transfer tax amounts for deeds and/or mortgages
Customer Coordination
Provide required affidavits and forms
Review title objection letters
Request surveys, zoning reports, and other documentation required for issuance of title policies
Request and review authority documents, executed documents, and customer instructions
Escrow Coordination
Provide all required local documents and forms, including but not limited to:
Owner’s and/or Gap Affidavits
Transfer Tax documentation
Mortgage Tax documentation
Any additional local forms or documents as required
Provide all applicable title pricing to escrow
Closing Notification
Enter closing dates into SV
Notify appropriate internal staff that transactions have closed for post‑closing follow‑up
Provide recording information and copies of recorded documents to customers within two (2) days of closing, state‑dependent
Invoice & Accounting Process
Create and submit final net title premium invoices through Impact
When no escrow is involved, issue checks for the NCS share of the title premium and any applicable fees and forward to Accounting
Upload all accounting documentation and remaining transaction documents into SV
Post‑Closing Follow‑Up
Follow up with local offices for recording information and copies of recorded documents
Follow up with local offices to obtain final title policies within two (2) weeks of closing
Deliver final title policies to customers

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Experience & Qualifications
Minimum of 2–4 years of title insurance experience, preferably in a lead coordinator, senior processor, or similar role
Demonstrated experience reviewing title reports, requirements, and exceptions
Strong understanding of vesting, legal descriptions, endorsements, and title objections
Hands-on experience coordinating with customers, escrow, local offices, and internal teams
Experience preparing title pricing, invoices, and premium documentation

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.