Job Description
Position Summary
The PLM Lead is responsible for the implementation, administration, optimization, and operational support of the Product Lifecycle Management (PLM) platform supporting Phoenix manufacturing operations.
This role serves as the primary liaison between Engineering, Manufacturing Operations, Quality, Supply Chain, Program Management, and the Digital Systems Integration organization to ensure product data, engineering documentation, change management processes, and configuration control activities are effectively managed throughout the product lifecycle.
Working under the direction of the Operations Manager – Digital Systems Integration, the PLM Lead is responsible for ensuring accurate management of product structures, bills of material (BOMs), engineering change processes, documentation control, configuration management, and release workflows that support both Assembly and Fabrication operations.
This position plays a critical role in establishing a scalable engineering-to-manufacturing digital thread that enables accurate production execution, product traceability, design control, and cross-functional collaboration across the organization.
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Key Responsibilities
PLM Deployment & Operational Readiness
Support implementation and operationalization of the selected PLM platform.
Coordinate activities including:
System configuration
Product structure setup
Workflow design
User acceptance testing (UAT)
Release process validation
Go-live readiness assessments
Data migration activities
Operational acceptance reviews
Ensure the PLM platform aligns with approved engineering, manufacturing, and change management requirements.
Support successful transition from implementation to sustained operational use.
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Engineering Process Integration
Partner directly with Engineering, Manufacturing, and Quality stakeholders to align system capabilities with business requirements.
Support integration across:
Product Engineering
Manufacturing Engineering
Production Operations
Supply Chain
Quality Operations
Program Management
Document Control
Ensure engineering workflows are accurately represented within the PLM environment.
Drive standardization of engineering data management and product governance processes.
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Product Structure & BOM Management
Provide oversight for management of product structures and engineering records.
Support administration of:
Bills of Material (BOM)
Manufacturing BOMs
Product configurations
Product hierarchies
Part numbering structures
Revision management
Released product records
Ensure product information remains accurate, traceable, and properly controlled throughout the product lifecycle.
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Engineering Change Management
Support administration of formal change control processes.
Coordinate workflows related to:
Engineering Change Requests (ECR)
Engineering Change Orders (ECO)
Deviation Requests
Product Revisions
Document Revisions
Approval Routing
Work closely with Engineering and Manufacturing leadership to ensure changes are properly reviewed, approved, communicated, and implemented.
Maintain visibility into open and completed change activities.
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Configuration Management
Establish and administer configuration management standards for products and assemblies.
Support:
Product baselines
Revision control
Product genealogy
Configuration tracking
Release management
Change traceability
Ensure all configuration management activities comply with approved governance standards.
Support product traceability throughout development, pilot production, and scaled manufacturing operations.
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Engineering Documentation Control
Oversee governance and administration of controlled engineering documentation.
Support management of:
Technical drawings
Work instructions
Specifications
Standard operating procedures
Design records
Manufacturing documentation
Ensure documentation remains current, accessible, version-controlled, and aligned with approved release processes.
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Assembly Launch Support
Provide direct support to Assembly go-live activities.
Coordinate efforts related to:
Initial BOM development
Product structure validation
Work instruction alignment
Product release workflows
Document control
Change management readiness
Partner with Engineering and Assembly teams to ensure product definitions are production-ready prior to launch.
Support rapid updates and documentation adjustments identified during pilot builds and early operational ramp.
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Manufacturing & Supply Chain Alignment
Coordinate closely with Manufacturing, ERP, and MES teams to ensure alignment between engineering intent and production execution.
Support:
Engineering-to-Manufacturing handoffs
Released BOM transfers
Product configuration synchronization
Planning data alignment
Manufacturing readiness reviews
Ensure production systems receive accurate and current engineering information.
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Systems Integration & Connectivity
Support integration efforts between:
PLM
ERP
MES
CMMS
LMS
Reporting & Analytics Platforms
Advocate for solutions that provide strong native connectivity and streamlined data exchange.
Support validation of data flows, workflows, and integration points between engineering and operational systems.
Help establish an end-to-end digital thread connecting engineering, manufacturing, quality, and supply chain processes.
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Reporting & Product Data Analytics
Support development of reporting solutions related to:
Engineering change performance
Release cycle times
Documentation status
BOM accuracy
Revision compliance
Product data quality
Workflow performance
Provide reporting visibility to Engineering, Manufacturing, and Program leadership.
Support continuous improvement initiatives using product lifecycle performance data.
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User Adoption & Operational Support
Serve as the primary operational point of contact for PLM users.
Support:
Engineers
Manufacturing Engineers
Program Managers
Quality personnel
Document Control resources
Operational users
Provide support related to:
System usage
Workflow execution
Documentation management
Product structures
Release processes
Drive consistent adoption and compliance across the organization.
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Issue Management & Continuous Improvement
Manage PLM-related operational issues from identification through resolution.
Coordinate:
Incident management
Enhancement requests
Workflow improvements
Vendor escalations
Root cause investigations
Corrective action planning
Provide regular updates to DSI leadership and Engineering stakeholders.
Continuously identify opportunities to improve efficiency, governance, and user experience.
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Phase 1 & Phase 2 Operations Support
Phase 1 – Product Data Foundation & Governance Development
Support:
PLM selection activities
Product data governance workshops
Engineering workflow mapping
Configuration management framework development
Document control strategy
Change management process design
Integration planning activities
Establish the engineering systems foundation required for operational scale.
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Phase 2 – Assembly Production Readiness
Support deployment of:
Production-ready BOM structures
Engineering release processes
Controlled work instructions
Product documentation repositories
Engineering change workflows
Ensure product information is available, accurate, and properly governed before Assembly go-live.
Support rapid response to pilot build and launch-related engineering changes.
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Fabrication & Scale-Up Support
As Fabrication operations mature, support expansion of:
Product configuration management
Engineering change governance
Product traceability
Cross-functional reporting
Product lifecycle visibility
Ensure the PLM environment scales alongside manufacturing growth and increasing product complexity.
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Governance & Documentation
Maintain and support:
PLM administration procedures
Product data governance standards
Engineering change procedures
Configuration management standards
Document control policies
Reporting definitions
System administration documentation
Change control records
Participate in governance reviews, audits, and operational assessments.
Support compliance with program documentation standards.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Required Qualifications
5–8+ years of experience supporting PLM platforms, engineering systems, product data management, or configuration management functions
Experience supporting advanced manufacturing, industrial, electronics, semiconductor, or data center infrastructure environments
Strong understanding of:
Product Lifecycle Management
Engineering change management
BOM administration
Configuration management
Product data governance
Document control processes
Experience participating in PLM implementations, upgrades, or enterprise transformation initiatives
Strong analytical, organizational, and communication skills
Ability to effectively collaborate with both technical and operational stakeholders
Nice to Have Skills & Experience
Preferred Qualifications
Experience with one or more of the following platforms:
Siemens Teamcenter
PTC Windchill
Dassault ENOVIA
Arena PLM
Autodesk Fusion Manage
Oracle Agile PLM
Propel
Aras Innovator
Experience supporting:
Data Center Infrastructure Manufacturing
Semiconductor Manufacturing
Electronics Manufacturing
Advanced Industrial Manufacturing
High-Volume Assembly Operations
Preferred technical experience:
PLM-to-ERP integrations
PLM-to-MES integrations
Digital Thread initiatives
Product Configuration Management
Engineering Data Governance
Power BI Reporting
PMP, Lean, Six Sigma, CM2 Configuration Management, or related certifications are highly desirable.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.