Job Description
WHAT WE'RE LOOKING FOR
- Deep understanding of UX writing best practices across web, mobile, and email
- Strong information architecture and content organization skills
- Ability to write clear, concise microcopy that guides users through complex flows
- Experience collaborating with designers, researchers, and product managers
- Data-driven approach to content optimization and iteration
- Strong problem-solving skills and attention to detail
- Expertise in creating and maintaining content style guides
- Experience with A/B testing and content performance metrics
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 4+ years of UX writing, content design, or related digital content experience
- Bachelor's degree in UX Writing, Technical Writing, Communications, or equivalent experience
- Portfolio demonstrating strong UX writing across multiple platforms and channels- operates on website mobile app and email and chat.
- Tailor copy to whatever is best on the channel.
- Experience writing for product interfaces, marketing communications, and transactional content
- Hard skills: have experience with larger enterprise/ company. - More complex business experience. Tools: MS tools. Nice to know Figma- not required).
Nice to Have Skills & Experience
- Experience with design tools (Figma, Sketch, etc.)
- Knowledge of HTML, CSS, and digital accessibility standards
- Background in user research and usability testing
- Familiarity with content management systems and email platforms
- Understanding of localization and content internationalization
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.