Customer Advocacy Coordinator

An Insight Global technology client is seeking a highly organized and customer-focused Customer Advocacy Coordinator to support customer engagements. Your main day to day responsibilities will include the following

• Partner with product marketing, sales, customer success, and partner teams to identify advocacy opportunities
• Develop and manage a global pipeline of customer advocates across industries and use cases
• Help recruit customer advocates for analyst research
• Project manage customer story creation
Help with customer speakers' logistics for Omnissa events, webinars, and industry conferences

Compensation:
$20/hr to $30/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 2+ years of experience in customer experience, events, marketing, sales support, or similar roles
• Customer advocacy experience
• Working alongside sales teams
• Strong project management skills with the ability to manage multiple priorities
• Excellent verbal and written communication skills, with confidence working with stakeholders or executives
• Highly organized, detail-oriented, and proactive problem-solver
• Ability to build strong relationships across teams and leadership levels
• Professional presence and sound judgment in high-visibility settings
• Comfortable in fast-paced, deadline-driven environments
• Customer-first mindset with strong business acumen
• Ownership mentality and accountability
• Calm, diplomatic, and adaptable under pressure
• Passion for operational excellence and continuous improvement
• Experience working with EXCL files
• Understanding end target audience and working with different stakeholders
• Customers attending events
Internal executives

Experience in the technology industry is a plus

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.