Job Description
We are seeking an experienced, highly organized HR/Employee Relations Contractor for a 3-6 month assignment to support our US region. This individual will act mainly as a dedicated coach and guide for people managers navigating complex, low-performance cases.
The ideal candidate thrives in ambiguity, handles high-volume workloads with ease, and possesses strong employment law knowledge across US and Canada. This role requires a proactive problem-solver who can effortlessly switch contexts between strategic case coaching and cross-functional operational partnership during case resolution and offboarding.
Key Responsibilities
1. Performance Management & Case Coaching
• Manager Advisory: Act as the primary point of contact and coach for people managers handling low-performance cases, guiding them through performance improvement plans (PIPs) and fair separation processes.
• High-Volume Execution: Manage a high volume of active cases across multiple jurisdictions, maintaining strict organizational standards, speed, and data confidentiality.
• Thriving in Ambiguity: Proactively identify solutions for challenging personnel scenarios and adapt strategies to evolving regional dynamics.
2. Cross-Functional Partnership & Offboarding Coordination
• Stakeholder Alignment: Partner seamlessly across a matrixed environment with internal Legal, Employee Relations (ER), and HR Business Partner (HRBP) teams to ensure risk mitigation and alignment on case strategies.
• Payroll Collaboration: Interface closely with the regional Payroll team to facilitate final payouts and ensure severance timelines and termination compliance requirements are aligned.
• People Operations Integration: Partner with the People Operations team to ensure offboarding procedures, documentation, and system exits are executed smoothly and efficiently.
3. Regional Travel & Accommodation Logistics
• Travel & Accommodation Support: Coordinate localized travel arrangements related to employee status, medical accommodations, or specific regional case needs.
• Documentation Management: Collect and organize necessary travel documentation from employees, working with external partners for validation as relevant.
• End-to-End Communication: Act as the central liaison, managing communications between the employee, external validation vendors, and the internal Corporate Travel team.
Pay Rate: $15-22/hr
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Experience: Ideally 5+ years of experience in Employee Relations, HR Advisory, or HR Generalist roles, ideally within a fast-paced, multinational environment.
• Jurisdictional Expertise: Proven understanding of employment law, termination frameworks, and offboarding practices in the in US and Canada, with a strong emphasis on India and Singapore.
• Core Competencies:
○ Exceptional organizational skills and a proven ability to handle heavy context-switching.
○ Highly collaborative approach with the ability to bridge gaps between Legal, Payroll, and Operations teams.
○ A proactive, solution-oriented mindset when facing ambiguous or complex scenarios.
Nice to Have Skills & Experience
Strong legal knowledge about employment law
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.