Job Description
Insight Global is looking to hire a Credit and Collections Representative for a large customer. This role is fully remote but looking for someone that sits in PST or MST time zones. Responsibilities include:
-Responsible for reducing delinquency for assigned accounts
-Contact customers regarding payment status
-Answering incoming customer calls -- high volume
-Assist with customers and profit centers to get disputed invoices resolved
-Assist general contractors for specific jobs and make arrangements for joint checks
-Update and amend customer maintenance information
-Perform other duties as assigned by Credit Supervisor
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- HS Diploma
- Construction industry experience
- Collections and Credit experience
- Microsoft Office knowledge
- Comfortable with high volume and fast paced environment
- Detail Oriented and organized
- Customer Service experience
- Sit in PST or MST time zone
Nice to Have Skills & Experience
- Rental Industry Experience
- Bachelor's or Associates Degree
- Lien Release knowledge
- Notice to Owner (NTO) knowledge
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.