Remote Delivery Ops Analyst

Insight Global is seeking a Contractor Validation Analyst for one of our clients. This individual will be responsible for researching and validating contractor activity across multiple systems, ensuring accurate records and compliance reporting. The ideal candidate is highly organized, detail-oriented, and comfortable working across various platforms while partnering with stakeholders to track down information and resolve data discrepancies.

Responsibilities
• Research and validate contractor activity across systems including Smartsheet, SharePoint, ServiceNow, Outlook, Teams, and Microsoft 365.
• Review contractor records against project documentation, staffing plans, and internal communications to determine active engagement status.
• Maintain and update validation trackers with findings, supporting evidence, and status updates.
• Transfer validated information between systems and ensure records remain accurate and up to date.
• Follow established workflows for contractor onboarding and validation processes.
• Identify discrepancies, document findings, and escalate unresolved issues when necessary.
• Communicate with managers, project leads, and contractors to verify project involvement and gather missing information.
• Maintain detailed records of outreach efforts and responses.
• Build relationships with internal teams to better understand contractor assignments and engagement structures.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 2+ years of experience in HR operations, workforce administration, technology staffing, or a related field.
• Experience navigating multiple systems and consolidating information into clear, accurate records.
• Strong organizational and documentation skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft 365 tools, including Outlook, Teams, and SharePoint.
• Experience working with spreadsheets, tracking systems, and ticketing platforms.
• Strong attention to detail and the ability to manage follow-ups and competing priorities.
• Ability to work independently in situations with incomplete or ambiguous information.

• Experience supporting a technology services organization or managed services environment.
• Familiarity with Smartsheet, ServiceNow, or similar workflow management tools.
• Experience supporting contractor or contingent workforce management programs.
• Background working in both HR and technology-focused environments.
• Experience working remotely with distributed teams and stakeholders.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.