Customs Brokerage Agent

This role is responsible for managing the timely movement and customs clearance of international shipments while maintaining a high level of accuracy and customer service. The Customs Brokerage Agent ensures all documentation, compliance, and regulatory requirements are met across the import process. This is a fast-paced position that requires strong attention to detail, communication, and the ability to drive efficient operations within a global logistics environment.

Key Responsibilities:
• Coordinate end-to-end customs clearance and ensure smooth, timely shipment processing
• Accurately enter and maintain shipment and compliance data within internal systems
• Track and trace shipments while proactively communicating updates to internal and external stakeholders
• Ensure all billing, documentation, and regulatory requirements are completed accurately and on time
Identify process improvement opportunities while maintaining compliance with company policies and external regulations

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Must-Haves:
• Strong attention to detail with the ability to manage data accuracy and compliance requirements
• Effective communication skills with the ability to work cross-functionally and with external partners
Ability to operate in a fast-paced, high-volume logistics environment with a sense of urgency

Plusses:
• Prior experience or knowledge in customs brokerage, import/export, or international logistics
• Experience with logistics systems or strong proficiency in tools like Excel and internal operational platforms

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.