Job Description
We are seeking a Senior SAP IS-U FICA Lead to own the planning, governance, and delivery of SAP IS-U
FICA initiatives for a large utilities client in Phoenix, AZ. This is a solution leadership and deliverymanagement role (with FICA stream) — the candidate will direct and oversee the functional team's
work, manage stakeholders, and drive the project to successful go-live, rather than performing hands-on
configuration. Strong utility industry experience is required to credibly govern a utility-specific FICA
implementation.
Responsibilities
• Lead SAP IS-U FICA projects end-to-end, from planning through go-live, as the
accountable delivery owner.
• Facilitate business requirement workshops with utility stakeholders and validate the
solution design proposed by functional consultants.
• Oversee and review configuration of SAP IS-U FICA processes performed by the
functional team; ensure quality and adherence to design.
• Coordinate with functional and technical teams on integrations, enhancements, and
cross-module dependencies.
• Own project governance: manage timelines, RAID logs, resourcing, testing cycles
(SIT/UAT), and cutover planning.
• Serve as the primary point of contact for business stakeholders; prepare and deliver
executive-level project status updates and steering committee presentations.
• Oversee production deployment and post-go-live hypercare, ensuring issues are triaged
and resolved by the team.
• Mentor and guide functional consultants, ensuring delivery quality without personally
performing configuration tasks.
Pay ranges from $60-70/hr based on experience
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 18+ years of SAP experience, including significant experience leading SAP IS-U FICA
programs within the utilities industry.
• Proven track record leading full lifecycle SAP IS-U implementations in a Lead role (not
primarily a hands-on configurator).
• Strong functional command of FICA processes — Payments, Collections, Dunning,
Security Deposits, Installment Plans, Write-offs, and Credit Management — sufficient to
direct, validate, and challenge team deliverables.
• Experience overseeing integration of SAP IS-U with SAP FI and other utility modules
(Device Management, Billing, CRM).
• Prior experience specifically within the utilities domain (electric, gas, or water utility
clients) is required.
• Excellent leadership, executive communication, and stakeholder management skills;
comfortable presenting to senior client leadership.
• Demonstrated experience managing project budgets, timelines, and cross-functional
teams
Nice to Have Skills & Experience
SAP S/4HANA Utilities experience.
• SAP IS-U Certification.
• PMP or equivalent project management certification.
• Experience with SAP Activate and Agile delivery methodologies
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.