Job Description
A client of Insight Global is looking for a Business Analyst to join their team. This person will be responsible for supporting, enhancing, and improving Rollins' internal CRM. On a day to day basis, this individual will be the influential and solution-driving liaison between multiple stakeholder groups throughout Rollins, constantly doing requirement gathering and uncovering business problems to be translated into changes and improvements. Rollins is looking for a true problem solver and facilitator that will own the upkeep and improvement of their CRM from a variety of different perspectives including IT support, marketing, finance, sales, and customer service. Pay rate for this position is between $40 and $65/hr.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 5+ years of strong and high-level BA experience
○ Requirement gathering
○ Being a liaison/middleman amongst various stakeholders
○ Process road mapping and improvement experience
○ Workshop facilitation on new processes
- Testing experience
- Microsoft products proficiency
○ PowerPoint, Word, Excel, etc.
- SQL experience
- Experience working in an Agile environment
- Strong communication and presence is a must
○ Qualities the HM is looking for:
§ Servant leader
§ Empathetic
§ Customer-first mindset
§ Curiosity
§ Engaging personality
- Strong/clean resumes
○ Good grammar
○ No extra "fluff" or buzz words
○ Measurable accomplishments visible
Nice to Have Skills & Experience
- Leadership/mentorship experience
- Experience working with Vizio
- Financial experience from a BA perspective
- Mobile support background/experience
- Application development experience
Software delivery experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.