Scrum Master/ Delivery Manager

Insight Global is seeking a Senior Scrum Master / Delivery Manager to support high-visibility, enterprise reporting applications. This role requires an individual to be onsite one day per month (first Tuesday of each month) at the Toronto office.
This hire will play a critical role in ensuring program-level delivery, accountability to leadership, and successful execution across multiple workstreams. The ideal candidate will be able to fully own delivery, improve coordination across teams, and drive outcomes in a data-intensive, reporting-focused environment.
This is not a traditional Scrum Master role—this individual will operate as a hybrid Scrum Master and Delivery Manager, balancing Agile leadership with end-to-end delivery ownership.

Day-to-Day Responsibilities:
-Own end-to-end delivery across multiple projects and workstreams (program-level oversight)
-Lead Scrum ceremonies while also driving delivery strategy and execution
-Manage and coordinate cross-functional teams (engineering, data/analytics, business stakeholders)
-Act as the primary point of contact for stakeholder communication, providing clear updates to leadership
-Drive alignment on timelines, deliverables, and dependencies, particularly with data/analytics teams
-Support delivery of reporting applications (including front-end and data components)
Identify risks, resolve blockers, and ensure teams are positioned for successful delivery
-Contribute to change management efforts, including after-hours coordination when required

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

-3+ years of experience in Scrum Master/Delivery Manager, or similar role with proven ability to operate at a program level, owning delivery across multiple teams
-Strong experience managing cross-functional delivery (engineering + data/analytics teams) and hands-on experience with Scrum methodologies (ceremonies, backlog management, sprint execution)
-Solid understanding of data and analytics concepts, including:
○ Sales KPIs and metrics
○ Basic financial/reporting concepts
-Strong communication skills with the ability to interface with senior leadership
-Flexibility to support after-hours change management (typically once per week, after 11pm EST)
-Familiarity with modern front-end technologies (e.g., Angular) in a delivery environment

-Exposure to Google Cloud Platform (GCP), particularly BigQuery
-Experience working on retail or sales-focused applications

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.