Payroll Delivery Manager

Insight Global is looking for a Payroll Delivery Manager to join the team full-time at one of our largest HCM clients remotely in Mexico. The successful candidate will be responsible for working with the team of payroll specialists internally to lead and coordinate the end-to-end payroll process for clients. The person will conduct the following activities:

- Provides leadership and expertise at a process level for the entire end-to-end payroll
- Indirectly manages colleagues to support them in executing their responsibilities
- Supports (existing and new) clients and internal teams throughout various client life cycles
- Has an “I own it” attitude about deliverables and projects from start to finish
- Accountable and responsible for overall quality control and auditing to ensure accuracy and a low error or defect percentage. Leads efforts to continually improve in these areas.
- Responsible for year-round compliance and control efforts
- Leads efforts to create a network of cross-functional internal partners
- Responsible for ensuring contract and service level agreements (SLA) compliance
- Performs frequent audits to ensure accuracy of payroll tax setup and compliance with tax agency requirements.
- Perform pay period, quarter, and year-end payroll tax audits. Think and act ahead, spot opportunities, and act accordingly and proactively contribute to process improvements.
- Proactively manage quarter and year-end payroll auditing and processing
- Strong working knowledge of all state, local and federal tax laws as well as W2 management responsibility.

We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- 5+ years of experience managing high volume and complex payroll
- A clear understanding of payroll, benefits and taxation, and an understanding of applicable legislative requirements
- Meticulously plans, organizes, and resolves payroll operational items at a client level, including positive change management abilities
- Bachelor’s Degree desired or equivalent work experience
- Must have excellent verbal and written communication skills with the ability to communicate clearly and effectively with leadership, internal partners, and customers
- Must be bilingual in English & Spanish

- End-to-end payroll experience a plus with strong analytical and technical expertise
- Payroll and or Benefits certification highly desired.
- Fluency in Portuguese

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.