Job Description
The Technical Business Analyst (TBA) is a critical bridge between our business stakeholders and the Marketing Technology delivery team. This role must be able to analyze the existing Veeva vault PromoMats configuration and drive requirement gathering sessions in the context and constraints of the capabilities. This role combines deep analytical skills with technical acumen to ensure business needs are clearly understood, documented, and translated into well-defined user stories and actionable requirements. The TBA is expected to confidently engage directly with business counterparts — leading conversations, challenging assumptions, and driving alignment — while also partnering closely with developers, QA, and platform teams to ensure successful delivery
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Veeva Vault experience (PromoMats, MedComms, QualityDocs) is a significant plus.
• Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field.
• 5+ years of experience as a Business Analyst or Technical Business Analyst in an enterprise IT environment.
• Proven ability to engage directly with business stakeholders at all levels — confidently facilitating discussions, managing expectations, and driving decisions.
• Strong hands-on experience with Jira — writing user stories, managing backlogs, creating epics/features, and using Jira workflows.
• Solid understanding of Agile/Scrum methodologies and the software development lifecycle (SDLC).
• Technical fluency — comfortable discussing APIs, system integrations, data models, and platform configurations with development teams.
• Excellent written and verbal communication skills with the ability to tailor messaging for both technical and non-technical audiences.
• Experience with Confluence or similar documentation/collaboration tools.
Nice to Have Skills & Experience
• Experience in the pharmaceutical or life sciences industry, with familiarity in content management, MLR review, or regulatory compliance processes.
• Familiarity with adjacent platforms such as Workfront, AEM, Adobe Experience Manager, Salesforce, or DAM solutions.
• Experience with content supply chain or omnichannel marketing technology ecosystems.
• Knowledge of validated system environments (GxP, 21 CFR Part 11, CSV).
• Certifications such as CBAP, PMI-PBA, CSM, or SAFe are a plus.
• Experience supporting AI/GenAI-driven tools or automation within enterprise platforms.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.