Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
Insight Global is seeking a Senior QA Engineer to drive high-quality digital product delivery within a global retail technology environment. This role is based out of a centralized engineering hub in Bengaluru, supporting large-scale retail store systems and consumer-facing applications.
The Senior QA Engineer will own test strategy, automation quality, and release readiness across multiple initiatives. This individual will partner closely with engineering, product, and design teams to build scalable testing frameworks, improve release confidence, and ensure seamless customer experiences across in-store and digital platforms.
Key responsibilities include defining testing standards, building and scaling automation coverage, identifying risk, and influencing cross-functional teams to adopt best-in-class QA practices. This role also requires hands-on execution in automation and strong ownership of end-to-end quality outcomes.
Responsibilities:
- Own and drive end-to-end QA strategy across multiple programs, including test planning, execution, and quality reporting
- Build and maintain robust automation frameworks using modern tools to improve regression coverage and release confidence
- Partner with engineering and product teams to embed quality early in the development lifecycle
- Define and implement testing standards, methodologies, and best practices across teams
- Lead test execution cycles, including test data setup, environment coordination, and defect tracking
- Identify, assess, and communicate risks that impact release timelines or product quality
- Review automation code and provide guidance on scalability, maintainability, and coverage
- Drive improvements in CI/CD pipelines to support automated testing and faster release cycles
- Mentor junior QA resources and elevate team-wide testing capabilities
- Provide clear and concise reporting on testing metrics, defects, and release readiness to stakeholders
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- Bachelor’s degree in Computer Science, Engineering, or a related field
- 8+ years of hands-on experience in QA engineering and/or software development
- 3+ years of hands-on automation experience using Playwright or Cypress (must be actively coding)
- Strong experience designing and implementing automation frameworks from scratch or improving existing ones
- Proven experience working in CI/CD environments (e.g., Jenkins, GitHub Actions) with automated test integration
- Experience testing Point-of-Sale (POS) systems; Oracle Xstore or similar retail POS platforms strongly preferred
- Hands-on experience with Git-based version control systems (e.g., GitHub) including code reviews and branching strategies
- Strong experience using JIRA for defect tracking, backlog management, and sprint execution
- Demonstrated ability to assess risk and define appropriate levels of testing based on business impact
- Experience working in agile environments with cross-functional teams (engineering, product, design)
- Familiarity with AI-assisted development tools (e.g., Copilot) to improve productivity in testing and development workflows
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.