Messaging Services Lead

We are seeking a Technology Services Lead – Messaging Services to drive middleware remediation, modernization, and platform security across enterprise messaging environments.
This role blends:
• Hands-on engineering (IBM MQ + Kafka)
• Architecture & platform design
• Leadership of large-scale upgrade and remediation programs
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Key Responsibilities
• Lead migration, upgrade, and decommissioning of legacy messaging platforms (IBM MQ, brokers, legacy tools)
• Own and optimize IBM MQ infrastructure (queue managers, clustering, channels, security)
• Support and expand Kafka / Confluent adoption for event streaming and real-time pipelines
• Design scalable, resilient messaging architectures (point-to-point, pub/sub, event-driven)
• Drive platform security hardening (TLS, certificates, channel auth, vulnerability remediation)
• Partner with application teams on:
o Message flow design
o Performance tuning
o Capacity planning
• Support global onboarding and connectivity setup for messaging clients
• Lead operational excellence across a high-volume, mission-critical environment
• Participate in on-call rotation / production support (24x7)

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Deep expertise in IBM MQ administration & engineering
o Queue managers, clustering, channels, security
• Working knowledge of Kafka / Confluent ecosystem
o Topics, brokers, producers/consumers
• Hands-on experience with:
o Messaging configuration, routing, and tuning
o HA / DR configurations
o Queue/topic/channel design patterns
• Strong background in:
o Linux/Unix + Windows server environments
o Scripting (Shell, Python, PowerShell)
o CI/CD (Jenkins, Ansible, Git)
• Strong understanding of:
o Messaging patterns (pub/sub, event streaming, P2P)
o Platform security, encryption, and certificates
• Proven ability to:
o Troubleshoot large-scale production issues (latency, backlog, connectivity)
o Support 24x7 production messaging systems
• Strong communication and stakeholder management skills

• IBM MQ certifications (or equivalent experience)
• Experience with:
o Observability (Splunk, Dynatrace)
o Kafka tools (Schema Registry, Connect, Streams)
• Exposure to:
o Event-driven architecture
o Real-time streaming platforms
o Messaging modernization initiatives
• Experience in regulated environments (financial services)

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.