Client Advisor

Insight Global is partnering with a luxury fashion brand seeking a Client Advisor to support its U.S. flagship boutique in SoHo, New York. This role offers the opportunity to join an artistic, emerging luxury label newly introduced to the U.S. market, where the emphasis is on relationship-building, storytelling, and creating a deeply personal client experience.

This boutique operates with intentional traffic and a curated environment - success is driven not by volume, but by an advisor’s ability to welcome clients as if into a home, guide them through the space, and bring the brand’s story, craftsmanship, and creative vision to life.

As a Client Advisor, you will serve as a brand ambassador responsible for creating your own client base through proactive engagement, disciplined follow-up, and genuine passion for the collection. While an existing book of business is a plus, the team is most interested in individuals who can build loyalty from scratch through energy, curiosity, and thoughtful relationship management.
This role requires full availability, including weekends and holidays, and the ability to commute easily to the SoHo store location.

Compensation:
$25 to $29 per hour.
Exact compensation may vary based on several factors, including skills, experience, and education.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 2+ years of experience in luxury or premium fashion retail, ideally within freestanding boutiques or smaller brands with limited foot traffic
• Demonstrated ability to create demand through storytelling, personality, and proactive client engagement, rather than relying on brand recognition alone
• Strong comfort initiating conversations naturally, guiding clients through a space, and introducing them to an unfamiliar brand or concept
• Experience capturing client information (name, contact details) and following up consistently after visits to build repeat business
• Confident presenter with a polished, highly professional, and brand-conscious appearance
• Comfortable styling clients and explaining product, craftsmanship, and brand vision with passion
• Team-oriented mindset with willingness to participate in opening/closing duties and overall store upkeep
Full availability, including weekends and holidays

• Experience selling for smaller or niche luxury brands where advisors must actively generate sales
• Backgrounds in accessories, jewelry, premium eyewear, or niche fragrance/perfume boutiques selling high-price-point products with lower brand awareness
• Familiarity with or experience working in SoHo, Nolita, or Tribeca, and understanding of the surrounding neighborhood clientele
• Existing client relationships that are truly transferable to a new luxury brand (helpful but not required)
• Experience hosting private appointments, trunk shows, or intimate client activations
• CRM experience and strong follow-up discipline
• Multilingual skills

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.