Remote QA Manager

This QA Manager will serve as the quality lead for a large-scale credit card partnership program that spans multiple teams and systems. Initially, the focus will be on establishing the overall testing framework, strategy, and execution plan. Over time, this individual will become the primary QA subject matter expert for the partnership, driving quality initiatives and ensuring seamless end-to-end customer experiences.

Responsibilities:
Develop and execute comprehensive test strategies for new features, integrations, and releases.
Break down Jira stories and business requirements into detailed end-to-end test scenarios and test cases.
Validate complete user journeys, from credit card application through approval, fulfillment, and downstream system processing.
Coordinate testing efforts across multiple teams, applications, and third-party vendors.
Create testing timelines, execution plans, and daily status reporting to ensure stakeholder visibility.
Perform deep-dive testing across frontend, backend, APIs, integrations, and supporting systems.
Identify risks, gaps, and dependencies early in the development lifecycle and recommend mitigation strategies.
Partner with product, engineering, and business stakeholders to ensure successful release planning and execution.
Act as the QA lead and long-term subject matter expert for the credit card partnership program.

Why This Role Is Unique:
This is a highly visible opportunity to build and own the QA strategy for a strategic partnership initiative. The ideal candidate combines strong hands-on testing expertise with leadership, planning, and stakeholder management skills, and enjoys bringing structure and quality standards to complex, cross-functional programs.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

8+ years of experience in QA
Proven experience creating comprehensive test strategies and test plans from scratch based on Jira stories, business requirements, and multiple stakeholder inputs.
Strong ability to translate user stories into detailed end-to-end functional test cases for both manual and automated testing.
Deep expertise in manual testing, with the ability to thoroughly analyze and validate complex applications.
Hands-on experience testing across frontend, backend, and API layers (QA Generalist).
Experience validating complete customer journeys, from user interaction through final business outcomes.
Strong documentation skills, including test plans, execution timelines, daily status reporting, and defect tracking.
Experience providing testing estimates, managing release timelines, and assessing testing effort based on scope and complexity.
Experience planning and executing testing for system integrations and third-party vendor solutions.
Strong technical acumen with the ability to quickly understand application architecture, APIs, databases, cloud environments, mobile functionality, and system dependencies.
Demonstrated ability to influence priorities, coordinate testing efforts, and drive quality initiatives across teams.

Consulting experience, including rapidly learning new applications, developing test strategies, and leading execution efforts.
Experience within banking, financial services, hospitality, or credit card/loyalty products.
Familiarity with large-scale partnership programs involving multiple business and technology stakeholders.
Exposure to automation testing frameworks and automation strategy development.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.