Job Description
We are looking for an experienced Windows and Citrix administrator to guide and support our objectives for our growing Software as a Service (SaaS) platform. This role is involved with our Platform Engineering team and contributes to supporting Enterprise software systems critical to international cargo transportation and logistics.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Required Technical Skills
o 5+ years administering Windows Server and Active Directory environments.
o Strong understanding of IAM, SSO, identity governance, and Azure AD administration.
o Strong experience with AWS infrastructure (EC2, VPC, IAM concepts, security groups, hybrid connectivity, Systems Manager).
o Expertise with Citrix Cloud and Citrix Virtual Apps & Desktops.
o Deep knowledge of virtualization, networking fundamentals, and enterprise security principles.
Professional Attributes
o Customer‑centric mindset with commitment to reliable, high‑quality hosted services.
o Advanced troubleshooting and diagnostic skills across multiple layers of the stack.
o Good English language written and verbal communication; comfortable working with internal teams and external customers.
o Ability to prioritize, manage time effectively, and operate in a fast‑paced environment.
Preferred Certifications
o Microsoft certifications (MCSA, MCSE, or modern Azure certifications).
o Citrix CCA‑V, CCP‑V, or higher.
o AWS SysOps or Solutions Architect Associate.
o ITIL Foundation or related operational frameworks.
Nice to Have Skills & Experience
Windows & AWS Domain Administration
o Administer and support the corporate Windows Active Directory domain hosted in AWS.
o Manage domain controllers, Group Policy, DNS/DHCP, access controls, and domain security.
o Perform user, group, and service account lifecycle management following least‑privilege principles.
o Ensure high availability, resilience, and consistent performance of core identity services.
o Debug and support Windows applications in development and hosted-customer environments.
o Optimize costs by analyzing resource usage and rightsizing environments.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.