Job Description
nsight Global is seeking a Director, Centralized Business Operations to drive operational excellence and revenue growth for a leading healthcare organization. This individual will oversee centralized business functions focused on patient retention, operational efficiency, and enhanced patient experience, while executing strategic initiatives that impact the organization at scale. This is a highly visible leadership role with direct exposure to executive leadership, responsible for both team performance and enterprise-wide operational transformation initiatives.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Bachelor’s degree (Master’s preferred)
7+ years of overall business experience with leadership/management responsibility
Proven experience leading large operations teams and centralized functions
Strong background in process improvement, analytics, and operational strategy
Nice to Have Skills & Experience
Experience within healthcare or DME industry
Experience managing call centers or centralized operations environments Exposure to data analytics and performance optimization initiatives
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.