Insight Global Workforce Privacy Policy

Privacy Intro

 

Effective Date:  January 1, 2020

Last Updated: July 1, 2023

 

The Privacy Policy (referred to as a Privacy Statement in certain jurisdictions) describes how Insight Global, LLC and its affiliated entities (“Insight Global” “we” and “us”) process personal information in connection with your employment with us or appointment as an consultant to fulfil roles for our clients or companies that we represent. Please read it carefully.

 

You may obtain a hard copy of this Privacy Notice by contacting us at [email protected].  If you have a disability and need to receive this Privacy Policy in a different format, please contact us at [email protected].

 

BY ACCEPTING AN OFFER OF EMPLOYMENT AND PROVIDING PERSONAL INFORMATION TO US, YOU ARE UNDERSTAND AND AGREE THAT WE WILL COLLECT, USE, AND DISCLOSE PERSONAL INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. PLEASE READ IT CAREFULLY. 

Categories of Personal information

Categories of Personal Information We Collect

We collect the following categories and types of personal information about you with your consent or as otherwise required or permitted by law.  Where provided by you, we may also collect this information about your dependents/beneficiaries.

 

  • Contact Information. We collect your full name, email address, current and prior address, telephone number. We may also collect this information for your emergency contacts and references.
  • Identifiers. We collect social security number, driver’s license number, employee number signature, passport number, state identification card number, I-9 documentation, IP address, social media user names, and account username and password.
  • Characteristics of Protected Classifications. We collect date of birth, gender, age, nationality, racial or ethnic origin, religion, marital status, citizenship status, sexual orientation, military or veteran status, disability information, genetic information, or pregnancy and related information, if you provide this information as part of your application, during onboarding, or while working for us.
  • Financial Information. We collect financial or bank account information.
  • Audio/Visual Data. We collect audio, electronic, photographic, visual or similar data including videos, photographs, or audio recordings.
  • Geolocation Data. If you use your personal device to access our timeclock systems or access Microsoft applications, we may collect information such as your GPS coordinates and location.
  • Biometric Information. We, or our third-party vendors, may collect characteristics about you that can be used to establish your identity. For example, if you use the Microsoft Authenticator to log-into our systems, Microsoft may collect your faceprint.
  • Internet or Electronic Usage Data. In some circumstances, we collect information relating to your use of our or our clients’ IT systems including your website activity and IP address in accordance with our (or our clients’, as applicable) internal policies.
  • Professional or Employment Information. We collect resume, job application details, previous work history, references and professional memberships.
  • Non-public Education Information. We collect education history, degrees, transcripts, qualifications and certifications.
  • Health Insurance Information. We collect health insurance information such as your policy number and spouse or dependent information, if applicable.
  • Medical Information. To the extent permitted and required by applicable laws, we may collect information about your medical and treatment history, diagnosis, dates of service, provider name, and your ability to perform certain tasks or to work. Additionally, we may collect information about physical screenings or drug test results, if your application or position required such screenings or testing.
  • Sensitive Personal Information. We may collect social security number, driver’s license number, passport number, state identification card number, racial or ethnic origin, religious or philosophical beliefs, or union membership, generic information, biometric information, health information, and sexual orientation.
  • Inferences: We use information from the categories of personal information described above in order to create a profile about you, to reflect your preferences, characters, behavior and attitude.

Sources of Personal information

Sources of Personal Information

We collect information in a variety of ways:

 

  • Directly from you. We collect contact information, identifiers, personal characteristics or traits, financial information, biometric information, professional or employment information, non-public education information, health insurance information, medical information, and sensitive personal information that you provide directly to us.
  • When you visit our locations. We collect audio/visual data from security cameras at our facilities.
  • Automatically. We collect internet or electronic usage data relating to your use of our or our clients’ IT systems including your website activity and IP address in accordance with our (or our clients’, as applicable) internal policies.
  • From our clients. We collect professional or employment information and inferences from our clients regarding your performance and conduct on an Insight Global engagement.
  • From third parties: We may collect contact information, identifiers, financial information, personal characteristics or traits, biometric information, audio/visual data, inferences, non-public education information, health insurance information, medical information, sensitive personal information, inferences, and professional or employment information from third-parties including recruiters, LinkedIn, vendors, service providers and your references.
  • From other applicants or consultants. We may collect contact information, identifiers, financial information, personal characteristics or traits, non-public education information, health insurance information, medical information, sensitive personal information, and professional or employment information from our current or former applicants or consultants.

purposes for collecting information

Purposes for Collecting Personal Information

We use your personal information for the following purposes:

 

  • Recruiting and Hiring. We use contact information, identifiers, audio/visual data, professional or employment information, non-public education information, financial information, medical information, sensitive personal information, and inferences to make informed decisions on recruitment and assess your suitability for the role, communicate with you about your application, respond to your inquiries and schedule interviews, and to reimburse you for any agreed expenses incurred in the application process.
  • Background Checks. Where permitted by law and where we obtain your consent, we require our applicants and employees to complete a background check to verify your identity, check your credit history, check for criminal history, and confirm the validity of your application. We use your identifiers, personal characteristics or traits, professional or employment information, non-public education information, and sensitive information to enable the completion of the background check form.
  • Credentialling. If required by your position, we will use your contact information, identifiers, audio/visual data, professional or employment information, non-public education information, financial information, medical information, sensitive personal information, and inferences to provide credentialing information to our clients.
  • Onboarding. We use contact information, identifiers, personal characteristics or traits, audio/visual data, professional or employment information, non-public education information, medical information, and sensitive personal information to complete our contract with you, enroll you in our consultant databases, provide communication services, provide you access to our offices and IT systems and administer your engagement and personnel records.
  • Benefits. We use contact information, identifiers, personal characteristics or traits, audio/visual data, professional or employment information, non-public education information, medical information, health insurance information and sensitive personal information to create benefits packages and provide and administer benefits.
  • Payroll. We use contact information, identifiers, financial information, geolocation data, sensitive personal information, and biometric information to track your time and attendance and absences and to pay you and reimburse you for professional expenses.
  • Leave and Accommodation Requests. We use contact information, identifiers, personal characteristics or traits, professional or employment information, health insurance information, medical information, and sensitive personal information to evaluate and process time off, sick leave, leaves of absence, or accommodation requests, if you make such requests.
  • Resource Planning and Consultant Management. We use contact information, identifiers, professional or employment information, non-public education information, and inferences for performance and talent management, disciplinary and grievance procedures, and reviews and assessments.
  • Business Operations. We use contact information, identifiers, financial information, personal characteristics or traits, geolocation data, biometric information, internet or electronic usage data, audio/visual data, inferences, non-public education information, health insurance information, medical information, sensitive personal information, inferences, and professional or employment information for guiding our recruiting, hiring, and onboarding efforts, maintaining records, planning, budgeting, calibration, headcount, database administration, diversity metrics, surveys, evaluations, reports, legal claims, compliance, regulatory, audit, investigative and disciplinary purposes (including disclosure of such information in connection with legal process or litigation) and other ethics and compliance reporting tools, and support our business operations.
  • Analytical Purposes. We use identifiers, personal characteristics or traits, professional or employment information, non-public education information, sensitive personal information, and inferences to analyze trends and statistics, including analyzing and monitoring the equality, diversity and inclusivity of our consultant workforce (as permitted by local law). We may do so in order to better understand our workforce, to prevent discrimination in the workplace and/or to respond to allegations or claims.
  • Combination of Information. We combine information we obtain from different sources with publicly available information, including to create inferences about you.  For example, we may combine information that we have collected offline with information we collect online. We combine information that we have collected across other third party sites. We combine information across devices, such as computers and mobile devices. We may also combine information we get from a third party with information we already have.
  • Maintenance and Improvement of our Systems. We use identifiers, geolocation data, internet or electronic usage data to improve our systems, provide and maintain functionality on our systems, and help us diagnose technical and service problems and administer our systems. Maintenance of our systems includes activities such as applying security controls for company systems, providing new system implementations, applying change management processes, and providing IT Service Desk / Help Desk Support.
  • Security and Fraud Prevention. We use contact information, identifiers, financial information, personal characteristics or traits, geolocation data, biometric information, internet or electronic usage data, audio/visual data, inferences, non-public education information, health insurance information, medical information, sensitive personal information, inferences, and professional or employment information to: (i) protect our Sites, premises, assets, systems, products, services and intellectual property; (ii) protect us, our affiliated companies, our employees, our carriers and others from fraud, theft and other misconduct; (iii) enforce our policies or the policies of our clients; and (iv) detect and prevent fraud, theft and misconduct including by verifying the identity of those we are conducting business with.
  • Legal. We use contact information, identifiers, financial information, personal characteristics or traits, geolocation data, biometric information, internet or electronic usage data, audio/visual data, inferences, non-public education information, health insurance information, medical information, sensitive personal information, inferences, and professional or employment information to comply with our legal obligations, including reporting requirements, and defend ourselves in legal proceedings, and protect our company and our property, employees, and others through legal proceedings.
  • Other Purposes. We may use contact information, identifiers, financial information, personal characteristics or traits, geolocation data, biometric information, internet or electronic usage data, audio/visual data, inferences, non-public education information, health insurance information, medical information, sensitive personal information, inferences, and professional or employment information for other reasons we may describe to you.

How We Share Personal Information

How We Share Personal Information

We share personal information in the following circumstances or as otherwise described in this Privacy Notice:

 

  • Service Providers. We may share personal information with vendors and service providers who support the operation of our services, website, and our business and who need access to such information to carry out their work for us (including, for example, cloud hosting, payment processing, order fulfillment, email delivery, marketing, insurance, operating systems and platforms, transportation, and customer support services). In some cases, such as payment processors, the vendor or service provider may directly collect the information from you on our behalf.
  • Clients/Companies We Represent. We share personal information about our applicants and consultants with our Insight Global clients and companies we represent.
  • Affiliates. We may share personal information with and among our parent company, subsidiaries, affiliates, or their successors or assigns.
  • Professional Advisors. We may share information with professional advisors, such as lawyers, bankers, tax consultants, auditors, and insurers, where necessary in the course of the professional services that they render to us.
  • Government Entities. We share information with regulatory and government entities including government, administrative, law enforcement and regulatory agencies; tax authorities; and other public agencies or authorities if we think we should in order to comply with any applicable law, regulation, legal process or other legal obligation. This includes cooperating with law enforcement when we think it is appropriate, obtaining legal remedies or limiting our damages, and to enforcing or protecting our contracts, legal rights or the rights of others, including by responding to claims asserted against us.
  • Corporate Transaction Recipients. We may share information with potential investors, purchasers, merger partners, and their advisors in the event we: (i) sell or transfer, or are considering selling or transferring, all or a portion of our business or assets; or (ii) are considering or engaging in any reorganization, conversion, merger, sale, joint venture, assignment, transfer or disposition of all or any portion of our ownership interest, business or operations; or (iii) are soliciting or accepting investments.
  • With Your Consent or At Your Direction. We may share information with third parties whenever you consent to or direct such sharing.
  • Other Reasons. We may share information for other reasons we may describe to you.

How Long We Keep Personal Information

How Long We Keep Personal Information

We will retain and use your information for as long as we need it to provide you services or products, or as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We use the following criteria to determine retention periods:

 

  • how long the information is needed to provide our services and operate our business;
  • whether there are contractual or legal obligations that exist that require us to retain the information for period of time
  • whether any law, statute, or regulation allows for a specific retention period;
  • whether an individual has agreed to a longer retention period;
  • whether the data is considered to be sensitive data, and
  • what the expectation for retention was at the time the data was provided to us.

Security

Security

We follow generally accepted industry standards to protect the personal information submitted to us and have implemented reasonable technical, organization, administrative and physical measures to protect personal information. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security and encourage you to use websites and share information with caution.

Processing in the United States and Canada

Processing in the United States

Please be aware that information we obtain about you will be processed in the United States by us, our affiliates, our clients, our marketing/analytics/advertising partners, or our service providers. By using the Sites or our services, you acknowledge your personal information may be transferred to and processed in jurisdictions outside your own as described in this Privacy Policy. Please be aware that the data protection laws and regulations that apply to your personal information transferred to the United States or other jurisdictions may be different from the laws in your country of residence.  The United States may not afford the same level of protection as laws in your own country.

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California Privacy Rights/Notice to California Residents

Jurisdiction-Specific Privacy Rights

Below is an explanation of rights you may have concerning your personal information depending on where you reside.

 

California Privacy Rights

 

Categories, Sources, and Uses of Personal Information We Collect. In the preceding 12 months, we have collected the following categories of personal information collected in connection with your employment with us or appointment as an consultant to fulfil roles for our clients or companies that we represent: contact information, identifiers, financial information, characteristics of protected classifications, biometric information, professional or employment information, non-public education information, audio/visual data  information described in California Civil Code §1798.80(e) (which includes contact information, identifiers, characteristics of protected classifications, professional or employment information, financial information, medical information, and health insurance information), and inferences. For details about precise data points we collect, the categories of sources of such collection, and the business and commercial purposes for collecting personal information, please see the sections above titled Categories of Personal Information We Collect, Sources of Personal Information, and Purposes for Collecting Personal Information.

 

Use or Disclosure of Sensitive Personal Information. In the preceding 12 months, we have not used or disclosed sensitive personal information for purposes to which the right to limit use and disclosure applies under the CCPA.

 

Sale or Sharing of Personal Information. In the preceding 12 months, we have “sold” or “shared” (as those terms are defined in the CCPA) identifiers, commercial information, internet or electronic usage data, geolocation data, and inferences to marketing/analytics/advertising partners. We do not knowingly sell or share the personal information of minors under the age of 16.

 

Disclosure for a Business Purpose. In the preceding 12 months, we have disclosed the following categories of personal information to the following categories of third party recipients:

Category of Personal Information Categories of Recipients
Identifiers
  • Service Providers
  • Affiliates
  • Clients
  • Marketing/Analytics/Advertising Partners
  • Professional Advisors
  • Government Entities
Information described in California Civil Code §1798.80(e)
  • Service Providers
  • Affiliates
  • Operating Systems and Platforms
  • Government Entities
Characteristics of protected classifications under California or federal law
  • Service Providers
  • Affiliates
  • Clients
  • Marketing/Analytics/Advertising Partners
  • Professional Advisors
  • Government Entities
Biometric Information
  • Service Providers
  • Affiliates
Professional or Employment Information
  • Service Providers
  • Affiliates
  • Clients
  • Professional Advisors
  • Government Entities
Non-Public Education Information
  • Service Providers
  • Affiliates
  • Clients
  • Professional Advisors
  • Government Entities
Sensitive Information
  • Service Providers
  • Affiliates
  • Clients
  • Government Entities
Audio/Visual Data
  • Service Providers
  • Affiliates
  • Professional Advisors
Inferences
  • Service Providers
  • Affiliates
  • Marketing/Analytics/Advertising Partners

For a more expansive description of the categories of recipients and business purposes for which we share personal information, please see the How We Share Personal Information section above.

 

Your Rights Under the CCPA. Subject to certain exceptions and limitations, the CCPA affords California consumers the following rights:

 

  • You have the right to request that we tell you (i) the categories of personal information we have collected, sold, or shared about you, (ii) the sources of that information, (iii) the business or commercial purposes for collecting, selling or sharing the personal information; and (iv) the categories of third-parties to whom we have disclosed, sold or shared personal information.
  • You have the right to request that we provide you with a copy of your personal information.
  • You have the right to request that we delete personal information that we have collected from you.
  • You have the right to opt-out of the sale of your personal information.
  • You have the right to opt-out of the sharing of your personal information for cross-contextual behavioral advertising.
  • You have the right to direct us to limit the use or disclosure of your sensitive personal information to only the purposes specified in the CCPA.
  • You have the right to correct inaccurate personal information that we hold about you.
  • You have the right to not be discriminated against for exercising any of your CCPA rights. We will not discriminate against you, deny you services, charge you a different price, or provide you with a lesser quality of services if you exercise any of your CCPA rights.

Exercising Your Rights. To exercise any of your CCPA rights, please use our webform, which is available at https://insightglobal.com/consumer-rights-request/, or call us toll free at 1-833-742-0828. For all requests, you must provide us with your name, email address, phone number, and mailing address. We will verify your identity by matching the information we have collected against the information you have provided. Failure to provide the foregoing information may prevent us from processing your request. Failure to provide the foregoing information may prevent us from processing your request. In order to designate an authorized agent to act on your behalf, you must provide us with a signed, written authorization. If you have requested that we correct your personal information, we may contact you to request additional information about the personal information that you believe is inaccurate, including supporting documentation.

 

Other US State Privacy Rights.

 

This section only applies to you if you are a resident of Virginia, Colorado, Utah, or Connecticut:

 

We set forth above in our Privacy Policy the categories of personal data we process, the purpose for processing personal data, the categories of personal data shared, and the categories of third parties with whom personal data is shared.

 

Your Rights. You may have the following rights with respect to your personal data:

  • You have the right to request that we confirm whether or not we are processing your personal data and to access your personal data.
  • You have the right to obtain a copy of your personal data in a portable and, to the extent technically feasible, readily usable format to allow data portability.
  • You have the right to correct inaccurate personal data that we hold about you, taking into account the nature of the personal data and the purposes of the processing of the data.
  • You have the right to request that we delete personal information that we have collected from you or obtained about you.
  • You have the right to opt out of the processing of the personal data for purposes of (i) targeted advertising, (ii) the sale of personal data, or (iii) automated decision-making or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

 

Exercising Your Rights. To exercise any of your rights, please use our webform, which is available at https://insightglobal.com/consumer-rights-request/, or call us toll free at 1-833-742-0828. For all requests, you must provide us with your name, email address, phone number, and mailing address.  We will verify your identity by matching the information we have collected against the information you have provided. Failure to provide the foregoing information may prevent us from processing your request. In order to designate an authorized agent to act on your behalf, you must provide us with a signed, written authorization. If you have requested that we correct your personal information, we may contact you to request additional information about the personal information that you believe is inaccurate, including supporting documentation.

 

Appealing Our Decision. If we refuse to take action on your request, you may appeal our decision within a reasonable period of time, not to exceed 90 calendar days from the date of your receipt of our response.  To exercise your appeal rights, please use our webform or call us toll free at 1-833-742-0828.  Please include your full name and any additional information you would like us to consider.

 

Privacy Rights Of Individuals Outside of the United States

This section applies to you if you reside outside the United States or are located outside the United States.

 

Controller. The controller of your personal information is Insight Global, LLC.

For information on how to contact your local representative, please contact [email protected]

 

International Data Transfers.  Personal information that is shared with affiliates and third parties as described in this Privacy Policy is done in compliance with requisite protections under applicable data protection laws. In accordance with these laws, transfers of personal information are conducted through mechanisms and with protections that comply with applicable laws (such as data transfer agreements that that contain standard contractual clauses adopted by the European Commission, Information Commissioner, and/or Federal Data Protection and Information Commissioner). In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information. By using the Sites or any of our products or services, you are understand and agree that we may share your personal information among our affiliates, our service providers, and other third parties, which may be located in countries outside of your own.

 

Lawful Basis for Processing Personal Information. The lawful basis for our collection and use of your personal information described in this Privacy Policy is that the processing is (i) necessary for our legitimate interests in carrying out our business, provided those interests are not outweighed by your rights and interests; (ii) necessary to perform a contract with a third-party or with you; (iii) necessary to comply with a legal obligation; or (iv) based, when necessary and appropriate, on your consent.

 

Segmentation and Automated Decision Making. We do not use segmentation or automated decision-making without human intervention, including profiling.

 

Your Rights Over Your Personal Information. Worldwide privacy and data protection laws give you certain rights. Subject to certain exceptions and limitations and depending on your residence or location, you have the right to:

  • Ask us to confirm whether we are processing your personal information.
  • Ask us to provide you or a third party that you designate with certain of your personal information in a commonly used, machine readable format. Please note, however, that data portability rights apply only to personal information that we have obtained directly from you and only where our processing is based on consent or the performance of a contract.
  • Request that we update or correct your personal information when it is inaccurate or incomplete.
  • Request that we delete your personal information in certain circumstances.
  • Request that we limit processing or stop processing your personal information in certain circumstances including for marketing activities and profiling for marketing activities and profiling for statistical purposes and, subject to certain exceptions, where such processing is based on our legitimate business interests.
  • Withdraw or revoke consent previously granted to the extent permitted by law.

We will not discriminate against you for exercising your rights and choices, although some of the functionality and features available on our Sites may change or no longer be available to you. Any difference in the Services is related to the value provided.

 

In certain cases, these rights may be limited, for example if fulfilling your request would reveal personal data about another person or if you ask us to delete data which we are required by law to keep.


Exercising Your Rights
. To exercise any of your rights, please use our webform, available at https://insightglobal.com/consumer-rights-request/, or call us toll free at +1-833-742-0828. We will respond to all such requests within the timeframes provided by Applicable Data Protection Laws. Please note, however, that certain personal information may be exempt from such rights pursuant to applicable data protection laws. In addition, we will not respond to any request unless we are able to appropriately verify the requester’s identity.

 

Lodge A Complaint. You also have the right to lodge a complaint with a data protection authority for your country or region or where an alleged infringement of applicable data protection laws occurs. For the EEA, a list of the national data protection authorities can be found at https://edpb.europa.eu/about-edpb/about-edpb/members_en. For the UK, you have the right to lodge a complaint with the Information Commissioner’s Office.  The ICO’s complaint procedures may be found at https://ico.org.uk/make-a-complaint/.

Contact Us

Contact Us

If you have any questions about this Policy or our data practices, please email us at [email protected]. You can also write to us at:

 

Insight Global

Attention: Data Privacy Officer

1224 Hammond Drive, Suite 1500

Atlanta, Georgia 30346

Updates to Our Privacy Policy

Updates to Our Privacy Policy

This Privacy Policy is reviewed and updated annually to ensure that it accurately captures our practices and procedures.  We will notify you of any material changes to this Privacy Policy as required by law. The “Last Updated” legend above indicates when this Privacy Notice was last revised.