Scaling AI, DevOps, and Software Engineering Capabilities Across LATAM 

When a major infrastructure engineering firm needed to scale digital transformation initiatives in Costa Rica, Insight Global built a specialized nearshore technology team that filled every role in just weeks, giving the organization the talent needed to support innovation across its growing business. 

The Client 

A large employee-owned infrastructure engineering and technical services company that designs, modernizes, and maintains critical infrastructure across the power, renewable energy, transportation, and water sectors. Their work helps organizations improve and sustain essential systems, from electric grids and renewable energy assets to transportation networks and water infrastructure.  

The Challenge 

The client’s expansion into Costa Rica created an urgent need for specialized technology talent to support digital transformation initiatives across the business. Yet key positions had remained open for up to a year, and the organization lacked a local partner capable of delivering highly skilled talent at scale. 

The company needed software developers, DevOps engineers, AI professionals, business systems experts, and project delivery talent to support internal modernization efforts and client-facing digital solutions. 

To maintain growth momentum, they needed a faster, more scalable approach to building a high-performing technology team in a new market. 

The Solution 

Insight Global helped the client rapidly build a nearshore technology team in Costa Rica through a dedicated LATAM recruiting strategy and staff augmentation engagement. By delivering specialized talent across software development, AI, DevOps, business systems, and project delivery functions, we transformed a year-long hiring challenge into a scalable workforce solution that supported the client’s digital transformation goals. 

Beyond talent delivery, Insight Global enabled a streamlined nearshore operating model that helped the client rapidly scale technical capabilities in a new market. 

How We Changed the Game 

Rather than focusing solely on filling individual openings, we helped the client establish a reliable pipeline for specialized technology talent in a competitive international market. 

Our recruiters combined local market expertise with access to a broad network of technical professionals throughout Latin America. This approach enabled the organization to move from prolonged vacancies to a consistent hiring engine capable of supporting ongoing growth.  

Most importantly, the client gained access to talent that had previously been difficult to secure through traditional recruiting efforts in the United States.  

Outcomes and Impact 

The results created immediate value for the organization. 

• 14 consultants placed between February and August 2026.  
• Every opening filled within approximately two to three weeks.  
• 87.5% retention rate year to date.  
• Faster international hiring outcomes compared to highly competitive U.S. talent markets.  
• Improved access to difficult-to-find business systems and project management talent. 
• All requisitions submitted within 72 hours.  

By rapidly assembling a specialized international technology team, the client was able to continue advancing digital transformation initiatives without the delays caused by long-standing talent shortages. 

The Insight Global Difference 

Many organizations entering new markets underestimate the complexity of building specialized technology teams across borders. 

Our ability to combine local recruiting expertise, international delivery capabilities, and deep experience supporting complex technical organizations allowed us to move quickly while maintaining quality. Instead of asking the client to navigate an unfamiliar hiring landscape alone, we provided a structured approach that accelerated team formation and reduced hiring friction. 

How We Did It 

• Deployed a dedicated LATAM recruiting team.  
• Built targeted pipelines for specialized technical talent. 
• Supported remote onboarding through Insight Global-managed hardware.  
• Filled highly technical international positions within weeks rather than months. 
• Established a repeatable hiring model to support ongoing global growth.  

Areas of Expertise 

• Nearshore Workforce Strategy 
• LATAM Talent Solutions 
• Software Development 
• DevOps Engineering 
• AI Talent 
• Business Systems Analysis 
• Project Management 
• Microsoft Dynamics Talent Solutions 
• Digital Transformation Workforce Enablement 
• GIS and Infrastructure Technology Solutions 
• Remote Workforce Delivery 

These capabilities enabled the client to scale critical technology initiatives while establishing a stronger operational presence in Costa Rica. 

Our People Approach 

Technology transformations succeed when organizations have access to the right people at the right time. 

By combining technical recruiting expertise with a deep understanding of regional talent markets, we helped the client build an international team capable of supporting both immediate business priorities and long-term growth objectives. The result was a workforce strategy designed not just to fill roles, but to enable progress.  

Ready to Elevate Your Business? 

Whether you’re expanding into a new market, launching a digital transformation initiative, or searching for specialized technical talent, Insight Global helps organizations build the teams needed to move faster and execute with confidence. 

Our global talent, consulting, and AI capabilities help businesses solve workforce challenges, accelerate delivery, and scale critical initiatives around the world.