E-Real Estate Specialist

Post Date

May 20, 2024



ZIP/Postal Code

Aug 21, 2024 Insight Global

Job Type



Customer Service

Req #


Pay Rate

$23 - $35 (hourly estimate)

Job Description

* Answers telephone inquires from customers browsing the company website and other online sources.

* Ensures customer is connected with appropriate business lines if interested in other real estate services.

* Reviews and refers qualified customers to Sales Associates using the Lead Management System/CRM.

* Acts as a customer service base for all Managers, Sales Associates, and Staff.

* Expert Usage of all systems including the LeadTrax lead management system, and additional systems as they are needed; Point of contact for company lead management system interface and tasks.

* Regular oversight of the CRM automated follow-up process through agent and customer outreach.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected].

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

- Education: Associate's degree or higher education; Bachelor's degree preferred

- Other (licenses, certifications, etc.): Active Virginia real estate license

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.