Patient Access Representative (Call Center)

Post Date

Mar 26, 2024


New Jersey

ZIP/Postal Code

Jul 25, 2024 Insight Global

Job Type



Customer Service

Req #


Pay Rate

$14 - $22 (hourly estimate)

Job Description

A large healthcare client located in South NJ is looking to hire a Healthcare Patient Access Representative to their Patient Access Team. This person must be comfortable working in a fast paced/metrics based inbound call center environment. Daily responsibilities include but not limited to; scheduling patients, insurance verification/authorizations and updating patient information into EMR (EPIC) all while maintaining a high level of customer satisfaction.

SHIFT/HOURS: (no flexibility)



Position is 5 days a week onsite (NO hybrid or remote work)

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected].

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Required Skills & Experience

1+ years of healthcare/medical administration experience

Experience scheduling appointments and performing insurance verification

Experience working with EMR's (epic preferred)

Proficient within computer literacy/ technologically advanced

Comfortable working in a fast paced call center environment

Nice to Have Skills & Experience


Inbound and/or outbound call center experience

Associates and/or Bachelors

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.