Field Support Speicalist

Post Date

Dec 12, 2023


North Adams,

ZIP/Postal Code

Jul 23, 2024 Insight Global

Job Type



Telecom / PBX / Cable Technician

Req #


Pay Rate

$17 - $25 (hourly estimate)

Job Description

Insight Global is looking for Field Support Specialists for a large Telecommunication and Renewables client. This position is stationed at different sites throughout North Adams, MA. The company office is located in West Springfield, MA, but the person in this role will only need to go into the office on rare occasions. The ideal candidate will have an interest in the telecommunications industry and want to work collecting field data. This person must have their own car to drive from their home to the site, but will be reimbursed for mileage they use during work hours. On a daily basis, this person will be collecting observable data on the overall telecommunication infrastructure, such as telephone poles, address information, and anything else that is visually identifiable. This position can either be a 5-day 8-hour work day, or a 4-day 10-hour work day. This company only promotes from within, so this contract-to-hire opportunity is great for those looking for career growth!

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected].

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

Required Skills & Experience

1) Successful completion of HS diploma or GED

2) Own vehicle & valid driver's license

3) An interest in the telecom industry and comfortable working in the field

Nice to Have Skills & Experience

1) Pole survey experience

2) Experience working in the telecommunications or engineering industry

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.