Salesforce Administrator

Post Date

Mar 27, 2024

Location

Atlanta,
Georgia

ZIP/Postal Code

30324
US
Jul 20, 2024 Insight Global

Job Type

Contract-to-perm

Category

Programmer / Developer

Req #

ATL-693488

Pay Rate

$36 - $54 (hourly estimate)

Job Description

Configure, maintain, and optimize the Sales Cloud, Service Cloud, and Field Service modules in Salesforce

Collaborate with Sales, Service, and Field Service teams to understand their requirements and design solutions that meet their needs

Perform routine maintenance tasks such as data cleanup, user management, and security configuration

Monitor system performance and proactively identify and resolve issues

Develop and maintain documentation of system configurations, processes, and procedures

Create reports and dashboards to support data-driven decision-making

Participate in the development and implementation of new Salesforce features and functionality

Train end-users on Salesforce best practices and system functionality

Stay up-to-date with Salesforce releases, features, and best practices to provide ongoing support and optimization

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected].

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

Bachelor's degree in Computer Science, Information Systems, or a related field

Salesforce Administrator certification required

Minimum of 2-3 years of experience as a Salesforce Administrator with Sales Cloud, Service Cloud, and Field Service experience

Strong knowledge of Salesforce best practices and ability to design and implement solutions that align with them

Experience with Salesforce Lightning, Apex, and Visualforce preferred

Strong analytical and problem-solving skills with a keen attention to detail

Ability to work independently and as part of a team in a fast-paced, dynamic environment

Excellent communication skills and ability to collaborate with cross-functional teams

Strong organizational and time-management skills

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.