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Feb 08, 2024

Pigeon Forge, TN

|

Sales

|

Perm

|

$92k - $138k (estimate)

{"JobID":337747,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-83.5429090909091,"Longitude":35.8074545454545,"Distance":null},"State":"Tennessee","Zip":"37863","ReferenceID":"NAS-680909","PostedDate":"\/Date(1707380045000)\/","Description":"One of our top Hospitality clients is looking to bring on an Area Director of Sales to help support their resorts in the Sevierville area. We are looking for someone with a strong past performance within hospitality and resort sales specifically. This is a full time opportunity to join a growing company with an amazing culture!","Title":"Area Director of Sales, Lodging","City":"Pigeon Forge","ExpirationDate":null,"PriorityOrder":0,"Requirements":"10 Years of experience in hospitality industry, specifically within Sales \u0026 MarketingMinimum 5 years experience in Director of Group Sales (preferably multi-property, resort environment) Prior experience working with PMS (prefer Opera20x(PMS), Delphi.fdc, ProfitSword)","Skills":"Bachelor Degree in Hospitality","Industry":"Sales","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":138000.0000,"SalaryLow":92000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

One of our top Hospitality clients is looking to bring on an Area Director of Sales to help support their resorts in the Sevierville area. We are looking for someone with a strong past performance... within hospitality and resort sales specifically. This is a full time opportunity to join a growing company with an amazing culture!

Feb 14, 2024

Coppell, TX

|

Managerial / Professional

|

Perm

|

$52k - $78k (estimate)

{"JobID":339185,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-96.9851818181818,"Longitude":32.9820909090909,"Distance":null},"State":"Texas","Zip":"75019","ReferenceID":"DAL-682989","PostedDate":"\/Date(1707934454000)\/","Description":"Insight Global is looking for a Customer Satisfaction Manager on behalf of our hospitality/entertainment client in the greater Dallas area. The Customer Satisfaction Manager\u0027s primary responsibilities will be managing a mid-size team of customer satisfaction specialists to uphold performance standards and establish best practices to ensure satisfactory resolution of customer concerns. This individual will also be tasked with handling escalated customer concerns, tracking KPIs, and communicating with other internal departments.","Title":"Customer Satisfaction Manager","City":"Coppell","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3 years of customer satisfaction/guest relations experience, preferably in a call center environment.2 years of supervisory/managerial experience over a team of at least 6 individuals.High School Diploma","Skills":"Experience managing remote teams.Professional experience using Workday.Customer Satisfaction experience within the hospitality/entertainment experience.","Industry":"Managerial / Professional","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":78000.0000,"SalaryLow":52000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a Customer Satisfaction Manager on behalf of our hospitality/entertainment client in the greater Dallas area. The Customer Satisfaction Manager's primary... responsibilities will be managing a mid-size team of customer satisfaction specialists to uphold performance standards and establish best practices to ensure satisfactory resolution of customer concerns. This individual will also be tasked with handling escalated customer concerns, tracking KPIs, and communicating with other internal departments.

Feb 16, 2024

Plano, TX

|

Corporate Operations

|

Perm

|

$70k - $105k (estimate)

{"JobID":339649,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-96.7378181818182,"Longitude":33.0517272727273,"Distance":null},"State":"Texas","Zip":"75024","ReferenceID":"DAL-683538","PostedDate":"\/Date(1708085658000)\/","Description":"Assist management of Aimbridge corporate accounts receivable corporate accounting financial statement preparation and management. Activities of the corporate accounting function include accounts receivable processing bank and balance sheet reconciliations corporate month-end closing procedures for financial statement preparation and analysis. Responsible for overseeing the efficient processing of accounting related information according to Aimbridge Hospitality standards.","Title":"Sr Staff Accountant- Corporate","City":"Plano","ExpirationDate":null,"PriorityOrder":0,"Requirements":"CPA eligible Bachelors degree Excel experienceClear understanding of General Ledger concepts","Skills":"Experience in multi-unit real estate/hospitality accounting environment a plus.","Industry":"Corporate Operations","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":105000.0000,"SalaryLow":70000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Assist management of Aimbridge corporate accounts receivable corporate accounting financial statement preparation and management. Activities of the corporate accounting function include accounts... receivable processing bank and balance sheet reconciliations corporate month-end closing procedures for financial statement preparation and analysis. Responsible for overseeing the efficient processing of accounting related information according to Aimbridge Hospitality standards.

Jan 04, 2024

Belton, TX

|

Corporate Operations

|

Perm

|

$64k - $96k (estimate)

{"JobID":330617,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-97.4375454545454,"Longitude":31.0621818181818,"Distance":null},"State":"Texas","Zip":"76513","ReferenceID":"AUS-672718","PostedDate":"\/Date(1704388438000)\/","Description":"The Portfolio Manager will be responsible for overseeing one of the company\u0027s project portfolios - specifically, our growing Hospitality Portfolio - by aligning it with our business goals and focusing on maximizing sales and revenue. This role includes a strong emphasis on project management, project estimation, and financial analysis to ensure profitability.","Title":"Portfolio Manager","City":"Belton","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must-Haves: *7 years of project or portfolio management/ Sr PM experience -\u0026gt; look for someone who had been a superintendent and worked their way up to Sr. PM. *Experience in Hospitality, multi-family or apartments renovations or new builds. *Experience managing a team (5 or more people) and multiple projects at a time (scope: around 8 million) *Proven track record in project management, revenue generation and cost estimation within construction Duties and Responsibilities *Implement strategies for portfolio management, aligning with overall business objectives. *Oversee project selection and prioritization, focusing on sales potential and revenue maximization. *Conduct detailed financial analyses and estimations to assess project viability and profitability. *Collaborate with sales and project management teams to enhance efficiency and revenue generation","Skills":"*Bachelor\u0027s in business administration, Finance, Project Management, or related field. *PfMP (Portfolio Management Professional) certification or equivalent.","Industry":"Corporate Operations","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":96000.0000,"SalaryLow":64000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Portfolio Manager will be responsible for overseeing one of the company's project portfolios - specifically, our growing Hospitality Portfolio - by aligning it with our business goals and... focusing on maximizing sales and revenue. This role includes a strong emphasis on project management, project estimation, and financial analysis to ensure profitability.

Feb 03, 2024

Miami, FL

|

Managerial / Professional

|

Perm

|

$90k - $135k (estimate)

{"JobID":336694,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-80.2789090909091,"Longitude":25.8246363636364,"Distance":null},"State":"Florida","Zip":"33166","ReferenceID":"LAX-680084","PostedDate":"\/Date(1706973397000)\/","Description":"A small luxury cruise line headquartered in Miami is looking for an ITIL-focused Fleet Technology Operations Manager. This person will serve as a corporate point of contact for all planning and escalated ship technology needs. The Fleet Technology Operations Manager will plan and follow a basic ITIL framework to provide day-to-day support. Guest satisfaction, increased revenue, and cyber security will guide the planning of technology operations improvements. The role will report to the corporate Technology Director and be the main point of contact for the Information Technology Officers and Technical Communications Officers onboard.Their day to day responsibilities also include supporting worldwide fleet of ships that are in operation 24/7, planning and managing the schedule of the IT Superintendents, Shipboard IT Officers and Telecommunication Officers and plan and manage a diverse portfolio of technology and computer systems, including Hospitality systems Entertainment, Business and OT systems such as Oracle Fidelio. They will also oversee daily stand-up meetings, communicate status, update dashboards and keep team and leadership in the know of daily operations and troubleshoot immediate urgent technical issues in our 24/7 operation. Currently the position has no direct reports but in the next six months they may absorb one or two.","Title":"Cruise Technology Manager","City":"Miami","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-3+ years of experience working on ships or supporting ship crew and shipboard Technology systems.-3+ years of experience operating, managing, and troubleshooting the following software: Windows 10 Pro, Windows Server 2016/2019, VMware, Oracle Hospitality products, AMOS, HYCU, Adonis, Nutanix.-Able to create Virtual Servers through hypervisor software.-2+ years of experience with Oracle Cruise Ship Hospitality Systems. (Fidelio SPMS)-Must have the ability to travel domestically and internationally.","Skills":"-Excellent communication, listening skills, analytical, and detail-oriented.-Advanced ITIL Training experience","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":135000.0000,"SalaryLow":90000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A small luxury cruise line headquartered in Miami is looking for an ITIL-focused Fleet Technology Operations Manager. This person will serve as a corporate point of contact for all planning and... escalated ship technology needs. The Fleet Technology Operations Manager will plan and follow a basic ITIL framework to provide day-to-day support. Guest satisfaction, increased revenue, and cyber security will guide the planning of technology operations improvements. The role will report to the corporate Technology Director and be the main point of contact for the Information Technology Officers and Technical Communications Officers onboard.Their day to day responsibilities also include supporting worldwide fleet of ships that are in operation 24/7, planning and managing the schedule of the IT Superintendents, Shipboard IT Officers and Telecommunication Officers and plan and manage a diverse portfolio of technology and computer systems, including Hospitality systems Entertainment, Business and OT systems such as Oracle Fidelio. They will also oversee daily stand-up meetings, communicate status, update dashboards and keep team and leadership in the know of daily operations and troubleshoot immediate urgent technical issues in our 24/7 operation. Currently the position has no direct reports but in the next six months they may absorb one or two.

Feb 08, 2024

Kansas City, MO

|

Corporate Operations

|

Perm

|

$44k - $66k (estimate)

{"JobID":337987,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-94.5535454545455,"Longitude":39.1004545454545,"Distance":null},"State":"Missouri","Zip":"64116","ReferenceID":"KCM-681481","PostedDate":"\/Date(1707416194000)\/","Description":"A client of Insight Global is looking for a Project Coordinator in the Hospitality Industry. The Project Coordinator plays a pivotal role in ensuring smooth project transitions and clear communication. You\u0027ll be responsible for overseeing data entry for all incoming projects, guaranteeing crucial information reaches Project Managers swiftly. Throughout this process, you\u0027ll serve as the central communication hub, fostering seamless collaboration between clients and internal departments. The ideal candidate will be highly organized, communication-savvy and eager to excel in a dynamic environment. This position offers a springboard to project management mastery, as the skills you hone here pave the way for potential future promotion.","Title":"Project Coordinator","City":"Kansas City","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*Education \u0026 Experience:oBachelor\u0027s degree or equivalent experience in any field.oExceptional written and verbal communication skills. *Clearly and concisely communicate procedures, goals, objectives, and departmental performance to all stakeholders. *Organizational Skills:oPrioritize and plan effectively to ensure consistent project management team performance.oAdapt to changing priorities and manage competing demands with a multi-tasking mindset. *Detail-Oriented:oHighly organized and proficient in understanding and learning all aspects of project management construction documents and specifications. *Tech-Adaptable:oProficient in MS Office software with strong keyboard skills.oQuickly learn and utilize a new ERP system alongside the team.","Skills":"","Industry":"Corporate Operations","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":66000.0000,"SalaryLow":44000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client of Insight Global is looking for a Project Coordinator in the Hospitality Industry. The Project Coordinator plays a pivotal role in ensuring smooth project transitions and clear... communication. You'll be responsible for overseeing data entry for all incoming projects, guaranteeing crucial information reaches Project Managers swiftly. Throughout this process, you'll serve as the central communication hub, fostering seamless collaboration between clients and internal departments. The ideal candidate will be highly organized, communication-savvy and eager to excel in a dynamic environment. This position offers a springboard to project management mastery, as the skills you hone here pave the way for potential future promotion.

Jan 19, 2024

Las Vegas, NV

|

Managerial / Professional

|

Contract,Perm Possible

|

$60 - $90 (hourly estimate)

{"JobID":333528,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-115.134545454545,"Longitude":36.091,"Distance":null},"State":"Nevada","Zip":"89119","ReferenceID":"LSV-676219","PostedDate":"\/Date(1705673792000)\/","Description":"We are looking for a Strategic Program Manager for our hospitality client for a new PMO being built. The ideal candidate will have experience with app integrations, contracting, and managing groups of contractors. You will be responsible for mentoring and engaging stakeholders, tracking budgets, and driving data-driven status reporting. You will also be responsible for carrying the message forward with the teams and giving clear understanding of our stakeholders. Preferably, someone that has worked across multiple IT domains in Agile/SAFe environments.","Title":"Program Manager","City":"Las Vegas","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-4+ years of experience as program manager working on strategic initiatives and within a PMO organization -Tracking dependencies for PM\u0027s across various verticals in the organization -Strong organizational and stakeholder engagement skills-Financial acumen (how to track budgets, track burn down on budget)-Ability to drive reporting metrics and carry the message forward with the project management team, stakeholders, executives","Skills":"- Experience with scale agile/SAFe and Release Train Engineer - PMP","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":89.7000,"SalaryLow":59.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are looking for a Strategic Program Manager for our hospitality client for a new PMO being built. The ideal candidate will have experience with app integrations, contracting, and managing groups... of contractors. You will be responsible for mentoring and engaging stakeholders, tracking budgets, and driving data-driven status reporting. You will also be responsible for carrying the message forward with the teams and giving clear understanding of our stakeholders. Preferably, someone that has worked across multiple IT domains in Agile/SAFe environments.

Feb 06, 2024

Norfolk, VA

|

Corporate Operations

|

Contract

|

$20 - $30 (hourly estimate)

{"JobID":337052,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-76.2727272727273,"Longitude":36.8576363636364,"Distance":null},"State":"Virginia","Zip":"23502","ReferenceID":"ATL-680485","PostedDate":"\/Date(1707214445000)\/","Description":"The ideal candidate will be hospitality-focused, showcase a contagiously positive attitude and exceptional communication skills, and have the ability to support facilities management and operations professionals in a faced-paced environment. We are looking for a highly collaborative self-starter who will thrive in situations where he/she can interact with and help people.DAY TO DAY: *Provide high touch support to associates in the workplace. This includes, providing associates with tools, support, information and wayfinding to return to the office safely. *Act as the first line of response to Technology and Facility related concerns, troubleshoot issues, and follow up as required. Work with other teams for more complicated issues all while tracking the issue to completion. *Regularly assess space readiness, ensuring workspaces, conference rooms, and offices are safe and associate ready. *Provide support for associates transitioning to and working within an unassigned and oversubscribed environment, including support for equipment and processes, introducing and reinforcing protocols \u0026 etiquette. *Ensure complaints, questions, concerns and suggestions from associates are addressed and conduct follow-up, if needed. *Obtain voice of the customer (quantitative and qualitative) to capture service needs. Share information with leadership and cross functional teams. *Help support return to work safety guidelines, best practices, and standards for employees and cross-functional service teams.","Title":"Workplace Experience Community Manager","City":"Norfolk","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*Four-year college/university degree *Minimum of 2 years of related work experience in real estate services, travel/hospitality, retail, or change management. *Communication - Comfortable corresponding with executive level clients, and interacting with individuals at all levels *Organized - Detail oriented, confident, self-starter with exceptional organizational skills *Proactive - Maintain a \"can do\" mentality with the ability to act with minimal information *Professional - Project an approachable and professional image in personal appearance, manner, and demeanor. *Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) required *Must be able to use laptop, mobile device and wireless technologies","Skills":"","Industry":"Corporate Operations","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The ideal candidate will be hospitality-focused, showcase a contagiously positive attitude and exceptional communication skills, and have the ability to support facilities management and operations... professionals in a faced-paced environment. We are looking for a highly collaborative self-starter who will thrive in situations where he/she can interact with and help people.DAY TO DAY: *Provide high touch support to associates in the workplace. This includes, providing associates with tools, support, information and wayfinding to return to the office safely. *Act as the first line of response to Technology and Facility related concerns, troubleshoot issues, and follow up as required. Work with other teams for more complicated issues all while tracking the issue to completion. *Regularly assess space readiness, ensuring workspaces, conference rooms, and offices are safe and associate ready. *Provide support for associates transitioning to and working within an unassigned and oversubscribed environment, including support for equipment and processes, introducing and reinforcing protocols & etiquette. *Ensure complaints, questions, concerns and suggestions from associates are addressed and conduct follow-up, if needed. *Obtain voice of the customer (quantitative and qualitative) to capture service needs. Share information with leadership and cross functional teams. *Help support return to work safety guidelines, best practices, and standards for employees and cross-functional service teams.

Jan 25, 2024

Mason, OH

|

Administrative Assistant

|

Perm

|

$50k - $75k (estimate)

{"JobID":334774,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-84.2967272727273,"Longitude":39.3828181818182,"Distance":null},"State":"Ohio","Zip":"45040","ReferenceID":"ATL-677733","PostedDate":"\/Date(1706199259000)\/","Description":"The Work Place Ambassador is a key member of the company\u0027s onsite account team for the client. This individual will be responsible for supporting the creation and implementation of a workplace experience program that leverages technology, workplace design, amenities, and services to help drive associate engagement and retention for our client.This individual will leverage employee data (both quantitative and qualitative) to help build a program that takes the employee workplace experience to the next level, partnering with cross functional teams to implement the strongest and most meaningful solutions. This individual will be responsible for the day-to-day tasks and initiatives related to the program. The ideal candidate will be hospitality-focused, showcase a contagiously positive attitude and exceptional communication skills, and have the ability to support facilities management and operations professionals in a faced-paced environment. We are looking for a highly collaborative self-starter who will thrive in situations where he/she can interact with and help people.DAY TO DAY: *Provide high touch support to associates in the workplace. This includes, providing associates with tools, support, information and wayfinding to return to the office safely. *Act as the first line of response to Technology and Facility related concerns, troubleshoot issues, and follow up as required. Work with other teams for more complicated issues all while tracking the issue to completion. *Regularly assess space readiness, ensuring workspaces, conference rooms, and offices are safe and associate ready. *Provide support for associates transitioning to and working within an unassigned and oversubscribed environment, including support for equipment and processes, introducing and reinforcing protocols \u0026 etiquette. *Ensure complaints, questions, concerns and suggestions from associates are addressed and conduct follow-up, if needed. *Obtain voice of the customer (quantitative and qualitative) to capture service needs. Share information with leadership and cross functional teams. *Help support return to work safety guidelines, best practices, and standards for employees and cross-functional service teams.","Title":"Workplace Experience Community Manager","City":"Mason","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*Four-year college/university degree / Minimum high school degree preferred *Minimum of 2 years of related work experience in real estate services, travel/hospitality, retail, or change management. *Communication - Comfortable corresponding with executive level clients, and interacting with individuals at all levels *Organized - Detail oriented, confident, self-starter with exceptional organizational skills *Proactive - Maintain a \"can do\" mentality with the ability to act with minimal information *Professional - Project an approachable and professional image in personal appearance, manner, and demeanor. *Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) required *Must be able to use laptop, mobile device and wireless technologies","Skills":"","Industry":"Administrative Assistant","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":75000.0000,"SalaryLow":50000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Work Place Ambassador is a key member of the company's onsite account team for the client. This individual will be responsible for supporting the creation and implementation of a workplace... experience program that leverages technology, workplace design, amenities, and services to help drive associate engagement and retention for our client.This individual will leverage employee data (both quantitative and qualitative) to help build a program that takes the employee workplace experience to the next level, partnering with cross functional teams to implement the strongest and most meaningful solutions. This individual will be responsible for the day-to-day tasks and initiatives related to the program. The ideal candidate will be hospitality-focused, showcase a contagiously positive attitude and exceptional communication skills, and have the ability to support facilities management and operations professionals in a faced-paced environment. We are looking for a highly collaborative self-starter who will thrive in situations where he/she can interact with and help people.DAY TO DAY: *Provide high touch support to associates in the workplace. This includes, providing associates with tools, support, information and wayfinding to return to the office safely. *Act as the first line of response to Technology and Facility related concerns, troubleshoot issues, and follow up as required. Work with other teams for more complicated issues all while tracking the issue to completion. *Regularly assess space readiness, ensuring workspaces, conference rooms, and offices are safe and associate ready. *Provide support for associates transitioning to and working within an unassigned and oversubscribed environment, including support for equipment and processes, introducing and reinforcing protocols & etiquette. *Ensure complaints, questions, concerns and suggestions from associates are addressed and conduct follow-up, if needed. *Obtain voice of the customer (quantitative and qualitative) to capture service needs. Share information with leadership and cross functional teams. *Help support return to work safety guidelines, best practices, and standards for employees and cross-functional service teams.

Nov 22, 2023

New York, NY

|

Help Desk

|

Perm

|

$58k - $87k (estimate)

{"JobID":324808,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-73.9893636363636,"Longitude":40.7169090909091,"Distance":null},"State":"New York","Zip":"10017","ReferenceID":"NYC-666227","PostedDate":"\/Date(1700612181000)\/","Description":"A large global law firm is seeking an Audio-Visual Support Specialist to join their team in their New York City office. The function of the AV Support Specialist is to provide setup and operation of small to large-scale audiovisual system configurations in a fast-paced conferencing center environment while ensuring complete customer satisfaction. This position reports to the AV Manager and works directly with hospitality and other client services. The position requires the ability to work alternate schedules for special events including, but not limited to, irregular hours and on-call support during evenings, weekends and holidays. Daily responsibilities include the below:-Coordinates audio/video calls with vendors, other offices and clients-Operates and supports audiovisual systems-Consults on, analyzes and configures the proper audiovisual components required for each event-Manages, maintains and troubleshoots audiovisual equipment and components-Attends meetings to discuss events and establishes audiovisual needs-Documents and maintains audiovisual requirements per eventProficient, accurate and timely setup, operation, and breakdown of audiovisual equipment-Tracks client support requests and system failures-Escalates complex issues to advance support service teams and vendors-Creates, edits and maintains training materials regarding common operations and support issues-Edits video recordings","Title":"Audio-Visual Support Specialist (Onsite in NYC)","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-High school diploma or GED-2+ years of audio-visual experience with an emphasis in conference room support-Experience with Microsoft Office, computer hardware, software support, switches, basic wireless networking \u0026 troubleshooting skills, and Windows-Experience with Video Matrix Systems and AV switchers-Experience with any of the following: Audio \u0026 Video/Digital audio/playback/record systems, Video Wall Management \u0026 Calibration, Video editing software, Advanced Lighting (Dimming and Lighting Controls), Power Speakers, Channeling of microphones, Wireless, Handheld, Lavaliere Microphones, Push to Talk Systems, 4 -24 Channel Mixers, Broadcast camera set-up, Basic Electrical and Power Distribution, IP Addressing","Skills":"-Bachelor\u0027s degree-IT Certifications-Crestron/Biamp/Shure Software knowledge","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":87000.0000,"SalaryLow":58000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A large global law firm is seeking an Audio-Visual Support Specialist to join their team in their New York City office. The function of the AV Support Specialist is to provide setup and operation of... small to large-scale audiovisual system configurations in a fast-paced conferencing center environment while ensuring complete customer satisfaction. This position reports to the AV Manager and works directly with hospitality and other client services. The position requires the ability to work alternate schedules for special events including, but not limited to, irregular hours and on-call support during evenings, weekends and holidays. Daily responsibilities include the below:-Coordinates audio/video calls with vendors, other offices and clients-Operates and supports audiovisual systems-Consults on, analyzes and configures the proper audiovisual components required for each event-Manages, maintains and troubleshoots audiovisual equipment and components-Attends meetings to discuss events and establishes audiovisual needs-Documents and maintains audiovisual requirements per eventProficient, accurate and timely setup, operation, and breakdown of audiovisual equipment-Tracks client support requests and system failures-Escalates complex issues to advance support service teams and vendors-Creates, edits and maintains training materials regarding common operations and support issues-Edits video recordings

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