Job Search Results for desktop support

Insight Global is looking for a Desktop Support Specialist to sit in Columbus, Ohio. Candidates will provide desk side support to the internal members at that location. They will perform Tier2/3... More troubleshooting and problem and incident resolution support as well as incident and request processing that is assigned via ServiceNow. The requests include provisioning of accessory hardware, software deployments, deskside support break/fix and conference room equipment support. They will be responsible for installation, configuration and ongoing support of desktop computers, peripherals, and video conferencing equipment while also tracking corporate end user technology assists throughout lifecycle and maintain CMDB records accordingly. Actively participates as a resource on IT projects (Corporate Employee move) and may be called on to contribute to efforts, such as computer deployments, OS upgrades and migrations, infrastructure upgrades, application upgrades, technology lifecycle refreshes and continuous improvement efforts. Performs computer imaging, configuration, profile migration and software deployment using deployment tools Contributes and maintains currency for documentation of standard operating procedures and knowledge base. PR: $30/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a Site Technician to support their Rockland Maine Site.This person will be desktop support for the entire plant including scientists and chemists and needs to have... More experience with thermal, zebra, and SAP printing. The ideal candidate will be comfortable working alone in a plant environment. They will be working with the following technologies: (Microsoft office, teams, aspen tech - IP21 Process Explore, Citrix, Prowatch, Exact vision etc.) The reason this resource needs to have a strong background with printers is because within the plant, the printers are used daily for labeling/ printing items for their fragrance and flavor samples.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for Desktop Support to join one of our largest financial service clients sitting in Salt Lake City, Utah. They will be joining the Enterprise Technology Operations Group... More specially on the Shared Support team. You will be working with an onsite 5 days a week with a team of 3 other technicians to support roughly 3,000 end users across 3 offices in the Salt Lake City area. The ideal candidate will be career oriented with extensive experience in a hands-on IT support role, excellent communication skills, ability to interact/support with C-level executives and a willingness to learn new technologies. Most of the work revolves around break/fix and event planning/preparation but could vary with any ad-hoc requests from the end users. This person should have experience supporting a wide variety of end user technologies (desktops, printers, laptops, connectivity, AV, conference rooms, etc.) and be looking to grow within an organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking experienced advanced Desktop Support Technician. The ideal candidate brings proven problem-solving experience and the ability to thrive in a highly collaborative and... More fast-paced work environment. IG needs individuals who are passionate about customer service and have experience as an advanced Desktop Support Technician.The role is responsible for Desktop Support, and some AD group policy administration.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a Tier 2 Desktop Support Technician with expertise in resolving tickets related to Windows Suite and macOS issues, troubleshooting servers, workstations, field... More computers, peripherals, handheld devices, software, operating systems, programming, etc. This individual should be able to effectively communication in both a technical and professional manner with employees from all levels and departments. Efficient time management, task prioritization, and self-accountability is crucial for this position. This individual is responsible for managing work assignments with minimal supervision while adhering to departmental change control and problem reporting procedures.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Installation & Configuration: Set up, configure, administer, and support server hardware/software and client devices (PCs, notebooks, etc.).Support & Troubleshooting: Provide on-site and remote... More technical support for resolving hardware/software issues based on Service Level Agreements (SLAs).System Monitoring & Backup: Monitor, tune, and configure servers using available tools; maintain and ensure effective server backups.System Maintenance: Perform system installations, upgrades to hardware/firmware, and OS patches. Plan, schedule, test, and coordinate updates, including OS scripts maintenance.Documentation & Communication: Document and communicate system changes, maintenance schedules, and incidents effectively across teams.Compliance: Ensure systems adhere to company IT standards, policies, and security protocols.Work Order Management: Utilize the work order system to adhere to IT support schedules and guidelines; keep work orders up to date.Second-Level Support: Provide second-level technical support for more complex client/server technical problems.Service Delivery: Deliver service and support determined by the current SLAs and ensure timely resolution of issues.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for an on-site support technician in Wilton, CT. This person will be responsible for imaging laptops and computers for a 6 month contract that could potentially be extended... More or converted perm depending on performance.PR $25-28/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a Desktop Technician to work for a client out of the Charlotte area. This role will be on site 5 days a week supporting the Charlotte location and a few other locations... More remotely. You will be joining a new team of 4 to help support internal employees with various issues ranging from password resets, hardware support, O365 troubleshooting, VDI issues and some conference room set ups. This will be a new team being built out of the Charlotte area to support headcount growth. This position is looking to start immediately for a 6 month contract to hire.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

is hiring a Desktop Support Technician in our Philadelphia office. This is an on-site 5 days a week position. This position requires excellent customer service skills both on the phone and in person.... More Candidate must be service oriented, able to communicate effectively with all levels of employees, including upper management to include both written and verbal communication skills. The selected candidate will be a self-starter who possess the ability to work independently and as part of a team in addition to taking ownership of his/her assigned office responsibilities. Must be proactive and able to anticipate, analyze and resolve issues under pressure. Job will focus on high level customer service within the technical support field.Providing excellent IT customer support for regional office answering phone calls, emails, walk ups, and resolving open ticketsTracking all end-user support activities through the IT Department's systemMaintaining communication with end-user, keeping them informed of issue resolution status for all tickets in the officeIdentifying issues that need additional support and escalating to internal or external resourcesTracking and maintaining inventory of IT equipment in the officeReimaging computers and making repairsManaging new hire setups, including ordering and configuration of equipmentActing as point of contact for outside IT, vendors and office equipmentParticipating in demonstration, testing, configuration, and training of new technologyIdentifying opportunities to improve, automate, or simplify processes or systemsParticipate in a rotating on-call schedule that involves after hours and weekend supportTarget pay between $60-85KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A client of Insight Global in the Byron Center area is looking for a Desktop Support Specialist to join their team. This individual will be responsible for assisting the desktop support team with... More their Windows 11 migration by upgrading and shipping new devices to end users. This person will need to check existing user profiles, update their information in the new system, help with remote updates, and coordinate with procurement for new orders. This is an onsite position, candidates are required to be onsite 5 days a week in Byron Center, MI.Compensation:$17/hr to $18/hrExact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less