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May 13, 2024

Kent, WA

|

Customer Service

|

Contract-to-perm

|

$15 - $23 (hourly estimate)

{"JobID":356980,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-122.182454545455,"Longitude":47.4171818181818,"Distance":null},"State":"Washington","Zip":"98031","ReferenceID":"DAL-704161","PostedDate":"\/Date(1715606051000)\/","Description":"A client in Kent, WA is looking for a Customer Service Rep to work with customers, business partners and drivers to make sure the team is delivering on excellent customer service. *Handle a high volume of phone calls, exceeding 20+ daily, ensuring timely and professional responses. *Respond promptly to email correspondence, maintaining a high level of service and attention to detail. *you\u0027ll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion. *you\u0027ll be helping to continue to provide daily freight solutions for our global customers. *Will be monitoring process of delivery routes and process changes or cancellations to delivery orders. *collaborate with team members to improve service procedures and customer satisfaction. *Engage in difficult conversations, providing solutions and support to meet customer needs and uphold company standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"CSR Representative","City":"Kent","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*HS Diploma *1 year of customer service experience *Bilingual in Spanish *Must be able to multi task *Computer proficient -- experience working with multiple monitors *Proficient with Microsoft outlook, excel and suite *Strong verbal and written communication (will be answering phone calls and responding to emails)","Skills":"*Call center experience *Truck transportation and logistics background *Claims experience","Industry":"Customer Service","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.7040,"SalaryLow":15.1360,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client in Kent, WA is looking for a Customer Service Rep to work with customers, business partners and drivers to make sure the team is delivering on excellent customer service. *Handle a high... volume of phone calls, exceeding 20+ daily, ensuring timely and professional responses. *Respond promptly to email correspondence, maintaining a high level of service and attention to detail. *you'll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion. *you'll be helping to continue to provide daily freight solutions for our global customers. *Will be monitoring process of delivery routes and process changes or cancellations to delivery orders. *collaborate with team members to improve service procedures and customer satisfaction. *Engage in difficult conversations, providing solutions and support to meet customer needs and uphold company standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 22, 2024

Seattle, WA

|

Electrical Engineering

|

Contract-to-perm

|

$17 - $25 (hourly estimate)

{"JobID":352652,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-122.305,"Longitude":47.609,"Distance":null},"State":"Washington","Zip":"98164","ReferenceID":"SEA-699028","PostedDate":"\/Date(1713784622000)\/","Description":"This is a mid-level position within the Network Support team. Works under moderate supervision performing more complex tasks as directed, completing routine assignments on time. Provides first level customer support; assisting with the resolution of technical and service trouble reporting issues. Functions as the customer advocate ensuring all technical problems and issues are resolved or escalated in a timely manner. Communicates all maintenance and installation activities that may impact services provided to customers to detect, act on and track all problems.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Network Support Technician II","City":"Seattle","ExpirationDate":null,"PriorityOrder":0,"Requirements":"High School diploma or equivalent.Minimum of two (2) years of experience in a customer service or call center environment.","Skills":"","Industry":"Electrical Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.2000,"SalaryLow":16.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This is a mid-level position within the Network Support team. Works under moderate supervision performing more complex tasks as directed, completing routine assignments on time. Provides first level... customer support; assisting with the resolution of technical and service trouble reporting issues. Functions as the customer advocate ensuring all technical problems and issues are resolved or escalated in a timely manner. Communicates all maintenance and installation activities that may impact services provided to customers to detect, act on and track all problems.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 15, 2024

Plymouth, MI

|

Help Desk

|

Contract

|

$19 - $29 (hourly estimate)

{"JobID":357558,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-83.4575454545455,"Longitude":42.3803636363636,"Distance":null},"State":"Michigan","Zip":"48170","ReferenceID":"OCC-704834","PostedDate":"\/Date(1715779014000)\/","Description":"A large automotive information technology organization is looking for a help desk to support MTCA business unit in Plymouth, MI. This person will provide first response /Level 1 help desk support to guide and address various user problems. Troubleshoot network, M365, operating system, and hardware problems, including printer, laptop, and desktop issues. The analyst will coordinate end users to subject matter experts with administrative authority and to correct authentication/access issue. Manage asset returns and asset management as well as log all calls and keep accurate records of call information in database. *This person must come on site 5 days a week in Plymouth, MI - Mobis Facility. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Help Desk Analyst","City":"Plymouth","ExpirationDate":null,"PriorityOrder":0,"Requirements":"2+ years of IT Help Desk and desktop/laptop support experience Ability to diagnose and troubleshoot issues with hardware, software, and networkDetail orientedExcellent written and verbal communication skills","Skills":"BA/BS Diploma or equivalent experienceA+ or Microsoft Certified Korean speaking","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":28.8000,"SalaryLow":19.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A large automotive information technology organization is looking for a help desk to support MTCA business unit in Plymouth, MI. This person will provide first response /Level 1 help desk support to... guide and address various user problems. Troubleshoot network, M365, operating system, and hardware problems, including printer, laptop, and desktop issues. The analyst will coordinate end users to subject matter experts with administrative authority and to correct authentication/access issue. Manage asset returns and asset management as well as log all calls and keep accurate records of call information in database. *This person must come on site 5 days a week in Plymouth, MI - Mobis Facility. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 15, 2024

Catonsville, MD

|

QA

|

Contract

|

$29 - $43 (hourly estimate)

{"JobID":357669,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-76.7298181818182,"Longitude":39.2820909090909,"Distance":null},"State":"Maryland","Zip":"21228","ReferenceID":"STL-704985","PostedDate":"\/Date(1715797032000)\/","Description":"Insight Global is looking to add a Quality Assurance to our client\u0027s team in the greater Baltimore, MD area. Our client is going through a re-platform of their IT systems as they are under new ownership. They are in need of a Quality Assurance Analyst to report into the Program Manager and assess the operations of how the systems are being used and the actual systejs themselves. They will be running tests, making obersations and making recommendations on improvements to then present to stakeholders and end clients about. This individual will use CMMI to analyze systems, meet with stakeholders, and advise them on system improvements. This person will provide assessments and evaluations of Quality Assurance and Quality Control activities of systems, modification processes, change control processes, and system interface and reconciliations. Currently, they do not have any metrics or KPIs on how they can measure themselves on success and need someone to be able to create those metrics and implement them. Eventually, they want this person to implement these policies and procedures in their call center environment. Their goal is to improve both operational efficiencies and system capabilities. This role can sit fully remote but must be open to traveling to Baltimore, Maryland twice a year. Travel will be reimbursed. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Remote Quality Assurance Analyst","City":"Catonsville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3+ years of experience as a Quality Assurance AnalystRisk management practice awareness System and Operations auditing experience Experience with operations and system metricsSystem testing experience","Skills":"CMMI experience Experience with the full audit lifecycle","Industry":"QA","Country":"US","Division":"Government","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":43.2000,"SalaryLow":28.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking to add a Quality Assurance to our client's team in the greater Baltimore, MD area. Our client is going through a re-platform of their IT systems as they are under new... ownership. They are in need of a Quality Assurance Analyst to report into the Program Manager and assess the operations of how the systems are being used and the actual systejs themselves. They will be running tests, making obersations and making recommendations on improvements to then present to stakeholders and end clients about. This individual will use CMMI to analyze systems, meet with stakeholders, and advise them on system improvements. This person will provide assessments and evaluations of Quality Assurance and Quality Control activities of systems, modification processes, change control processes, and system interface and reconciliations. Currently, they do not have any metrics or KPIs on how they can measure themselves on success and need someone to be able to create those metrics and implement them. Eventually, they want this person to implement these policies and procedures in their call center environment. Their goal is to improve both operational efficiencies and system capabilities. This role can sit fully remote but must be open to traveling to Baltimore, Maryland twice a year. Travel will be reimbursed. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 20, 2024

Richmond, VA

|

Administrative Assistant

|

Contract-to-perm

|

$13 - $19 (hourly estimate)

{"JobID":358348,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-77.4453636363636,"Longitude":37.5539090909091,"Distance":null},"State":"Virginia","Zip":"23224","ReferenceID":"RIC-705794","PostedDate":"\/Date(1716221657000)\/","Description":"Insight Global is looking for a claims support representative for a large local freight transportation company. The claims support representative is a supportive role within an office environment supporting the salvage claims investigation team. They are responsible for managing and distributing information among co-workers, answering phones, providing excellent customer service, working within Microsoft Office, and handling various administrative tasks. Candidates will be paid $15.00-$17.00/hr based on experience. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Claims Support Representative","City":"Richmond","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 2-3 years of experience in a call center or receptionist environment- proficiency in Microsoft Office- self-starter and independent worker","Skills":"- previous experience processing or examining high volume claims","Industry":"Administrative Assistant","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":19.2000,"SalaryLow":12.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a claims support representative for a large local freight transportation company. The claims support representative is a supportive role within an office environment... supporting the salvage claims investigation team. They are responsible for managing and distributing information among co-workers, answering phones, providing excellent customer service, working within Microsoft Office, and handling various administrative tasks. Candidates will be paid $15.00-$17.00/hr based on experience. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 11, 2024

Pennington, NJ

|

Patient Services (i.e. Scheduler)

|

Contract-to-perm

|

$19 - $29 (hourly estimate)

{"JobID":350703,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-74.7759545454546,"Longitude":40.3477909090909,"Distance":null},"State":"New Jersey","Zip":"08534","ReferenceID":"HPA-696750","PostedDate":"\/Date(1712834053000)\/","Description":"One of Insight Global\u0027s clients is looking for a medical phone receptionist for the Surgical Group in Pennington, NJ. This person will greet patients and visitors when they walk in. This person will be taking all phone calls (350 per day), routing phone calls to different people within the hospital, taking insurance cards, scanning them in, taking co-pays, scheduling follow-ups, and sometimes calling office visit referrals. This is a fast-paced environment with an opportunity to find a full-time role within the growing health system. The schedule will be 8:00 am-4:30 pm Monday - Friday.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Patient Receptionist Representative","City":"Pennington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-2+ years experience as a front desk receptionist, patient services, hospital call center, patient scheduler, etc.-Experience with insurance cards, scheduling appointments, or collecting copayments","Skills":"-Hospital experience-Athena experience -Experience in the specific department in which one would be stationed","Industry":"Patient Services (i.e. Scheduler)","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":28.8000,"SalaryLow":19.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

One of Insight Global's clients is looking for a medical phone receptionist for the Surgical Group in Pennington, NJ. This person will greet patients and visitors when they walk in. This person will... be taking all phone calls (350 per day), routing phone calls to different people within the hospital, taking insurance cards, scanning them in, taking co-pays, scheduling follow-ups, and sometimes calling office visit referrals. This is a fast-paced environment with an opportunity to find a full-time role within the growing health system. The schedule will be 8:00 am-4:30 pm Monday - Friday.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 18, 2024

Langhorne, PA

|

Patient Services (i.e. Scheduler)

|

Contract-to-perm

|

$16 - $24 (hourly estimate)

{"JobID":352014,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-74.9025454545454,"Longitude":40.1885454545455,"Distance":null},"State":"Pennsylvania","Zip":"19047","ReferenceID":"HPA-698293","PostedDate":"\/Date(1713431655000)\/","Description":"One of Insight Global\u0027s clients is looking for a medical phone receptionist for the Pain Management Team in Langhorne, PA. This person will greet patients and visitors when they walk in. This person will be taking all phone calls, routing phone calls to different people within the hospital, taking insurance cards, scanning them in, taking co-pays, scheduling follow-ups, and sometimes calling office visit referrals. This is a fast-paced environment with an opportunity to find a full-time role within the growing health system. The schedule will be 8:00 am-4:30 pm Monday - Friday.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Patient Receptionist Representative","City":"Langhorne","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-2+ years experience as a front desk receptionist, patient services, hospital call center, patient scheduler, etc.-Experience with insurance cards, scheduling appointments, or collecting copayments","Skills":"-Hospital experience-Athena experience-Experience in the specific department in which one would be stationed","Industry":"Patient Services (i.e. Scheduler)","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":24.0000,"SalaryLow":16.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

One of Insight Global's clients is looking for a medical phone receptionist for the Pain Management Team in Langhorne, PA. This person will greet patients and visitors when they walk in. This person... will be taking all phone calls, routing phone calls to different people within the hospital, taking insurance cards, scanning them in, taking co-pays, scheduling follow-ups, and sometimes calling office visit referrals. This is a fast-paced environment with an opportunity to find a full-time role within the growing health system. The schedule will be 8:00 am-4:30 pm Monday - Friday.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 09, 2024

Asheville, NC

|

Electrical Engineering

|

Perm

|

$56k - $84k (estimate)

{"JobID":350240,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-82.5238181818182,"Longitude":35.5872727272727,"Distance":null},"State":"North Carolina","Zip":"28803","ReferenceID":"CHS-696205","PostedDate":"\/Date(1712682991000)\/","Description":"Insight Global is seeking a Facilities Technician to join our client in one of their mission critical data centers located in Asheville, NC. This person will support the maintenance of the physical facilities\u0027 conditions. Some of these duties will include climate control, power supply, generators, UPS and flywheel systems, electrical distribution and control, physical security, and monitoring systems. Technicians regularly help inspect, maintain, and repair various data center, electrical, or mechanical systems, both critical and non-critical. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Facilities Technician","City":"Asheville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*8-10 years of electrical experience *Experience in mechanical/HVAC *Mechanical aptitude to perform equipment troubleshooting and repair/ rebuild. *Respond in a timely manner to requests for services and changes per company policy and procedure. *Ability to lift and move 50+ lbs. of equipment; work on platforms, ladders and under raised floors","Skills":"*Associate\u0027s degree, trade school certification or other verifiable training in a relevant technical field or equivalent practical experience. *Excellent understanding of the electrical and mechanical systems used in a data center environment, including: Branch Feeders, Transformers, Generators, Switchgear, UPS systems, PDU units, HVAC AHU, CRAC and CRAH units, Fire Alarm systems, Clean-agent fire suppression systems, Pre-Action fire suppression systems *Ability to communicate effectively with contractors who perform maintenance or upgrade work on these systems *Ability to learn quickly and address issues as they arise during normal working hours or when on-call","Industry":"Electrical Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":84000.0000,"SalaryLow":56000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Facilities Technician to join our client in one of their mission critical data centers located in Asheville, NC. This person will support the maintenance of the physical... facilities' conditions. Some of these duties will include climate control, power supply, generators, UPS and flywheel systems, electrical distribution and control, physical security, and monitoring systems. Technicians regularly help inspect, maintain, and repair various data center, electrical, or mechanical systems, both critical and non-critical. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 16, 2024

Tempe, AZ

|

Customer Service

|

Contract,Perm Possible

|

$17 - $25 (hourly estimate)

{"JobID":357922,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-111.927636363636,"Longitude":33.3469090909091,"Distance":null},"State":"Arizona","Zip":"85284","ReferenceID":"PHX-704262","PostedDate":"\/Date(1715879788000)\/","Description":"An employer is looking for a large group of Transportation Specialists to start and join the ROC (relay operations center) team as they are staffing up for one of this company\u0027s busiest time of the year. These individuals will be a part of the DM (Disruption Management) team and responsible for taking a heavy amount of phone calls and helping coordinate and communicate between carriers and facilities. You will be communicating with facility managers, warehouse managers, fulfillment centers, drivers, and vendors on a daily basis and must deliver excellent customer service while working with a quick turnaround time to resolve issues and close out cases. You will not be working with or taking calls from end-customers. This is not a customer service position! This is a heavy phone support role taking mostly calls from truck drivers, so we are looking for candidates who are comfortable taking a heavy number of inbound calls and helping resolve issues. A few examples of scenarios that you will be helping support are drivers having roadside issues such as a flat tire, hitting inclement weather which delays their route and ETA, or drivers not having any empty trailers to pick up products (#1 call you will take in this position).This team is called Disruption Management, and that is exactly what you will be doing on a daily basis, helping manage and resolve anything that might cause a delay or disruption with a driver getting from Point A to Point B.Your permanent schedule after training will fall over the weekend (both Saturdays and Sundays) and your first 3 weeks of the job will be training which will be Monday-Friday in person/in office. Amazon operates 24/7 365, so being comfortable working on all major holidays including but not limited to Presidents Day, Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Black Friday, Xmas Eve, Xmas Day and New Years Eve, is a must, as well as a heavy amount of OT and MOT (mandatory overtime) is important for this team throughout the yearWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Transportation Specialists","City":"Tempe","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 1+ years of recent relevant experience in a heavy phone support role- Strong communication and customer service skills and patience, must be comfortable in a heavy phone support role. - Excellent professionalism is a must!- Experience using Excel and overall tech savvy - Ability to multi-task and work on multiple projects at once, and must have ability to learn quickly and work in a fast paced environment - Must have a flexible schedule, be able to work weekend schedules (working on both Saturdays and Sundays) and be ok with OT- All candidates must be ok working over national and federal holidays as Amazon operates 365 24/7.","Skills":"","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":24.9840,"SalaryLow":16.6560,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An employer is looking for a large group of Transportation Specialists to start and join the ROC (relay operations center) team as they are staffing up for one of this company's busiest time of the... year. These individuals will be a part of the DM (Disruption Management) team and responsible for taking a heavy amount of phone calls and helping coordinate and communicate between carriers and facilities. You will be communicating with facility managers, warehouse managers, fulfillment centers, drivers, and vendors on a daily basis and must deliver excellent customer service while working with a quick turnaround time to resolve issues and close out cases. You will not be working with or taking calls from end-customers. This is not a customer service position! This is a heavy phone support role taking mostly calls from truck drivers, so we are looking for candidates who are comfortable taking a heavy number of inbound calls and helping resolve issues. A few examples of scenarios that you will be helping support are drivers having roadside issues such as a flat tire, hitting inclement weather which delays their route and ETA, or drivers not having any empty trailers to pick up products (#1 call you will take in this position).This team is called Disruption Management, and that is exactly what you will be doing on a daily basis, helping manage and resolve anything that might cause a delay or disruption with a driver getting from Point A to Point B.Your permanent schedule after training will fall over the weekend (both Saturdays and Sundays) and your first 3 weeks of the job will be training which will be Monday-Friday in person/in office. Amazon operates 24/7 365, so being comfortable working on all major holidays including but not limited to Presidents Day, Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Black Friday, Xmas Eve, Xmas Day and New Years Eve, is a must, as well as a heavy amount of OT and MOT (mandatory overtime) is important for this team throughout the yearWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 20, 2024

Birmingham, AL

|

Help Desk

|

Contract-to-perm

|

$15 - $23 (hourly estimate)

{"JobID":358396,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-86.7801818181818,"Longitude":33.5453636363636,"Distance":null},"State":"Alabama","Zip":"35209","ReferenceID":"BIR-705839","PostedDate":"\/Date(1716225395000)\/","Description":"Our client is looking for a Technical Support Specialist to join their team supporting all external customer calls. This team is the first line of support for ALL external customer calls when it comes to technical support, so you will be exposed to many different technical issues billing questions, sales information, troubleshooting email/O365/Citrix, to name a few. Because of the wide range of skills used in this role, the most successful candidate is not someone who already has the technical skills but someone who is hard-working and eager to learn new things. Most issues this team handles will have resolution time of 15 minutes or less and, if needed, you will escalate to the next support team. This role is a heavy customer-facing role, so excellent customer service and communication skills are of utmost importance. Due to this team being the entry point of all customer contact, this is also a very fast-paced and can be a high-pressure role, so someone who doesnt want to be on the phone or talking to people all day, should not apply for this position. Between taking calls, emails and/or tickets from the portal, you will not have much down time in between each task your days will fly by! You will be working alongside 13 other team members, including 2 team leads as well. The schedule for this role is Monday-Friday, 9am-6pm CST, and there is a rotating Saturday shift from 8:30am-5pm CST, which all employees should plan on working once every other month, possibly less.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Helpdesk Support Technician","City":"Birmingham","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Personality/intangible skills are most important for this fast-paced, fully customer-facing role:oSomeone with excellent communication skills, who is empathetic, patient and works well with othersoSomeone with a strong work ethic \u0026 eagerness to learn-Background in a customer service or call center-type role","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.8000,"SalaryLow":15.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Our client is looking for a Technical Support Specialist to join their team supporting all external customer calls. This team is the first line of support for ALL external customer calls when it... comes to technical support, so you will be exposed to many different technical issues billing questions, sales information, troubleshooting email/O365/Citrix, to name a few. Because of the wide range of skills used in this role, the most successful candidate is not someone who already has the technical skills but someone who is hard-working and eager to learn new things. Most issues this team handles will have resolution time of 15 minutes or less and, if needed, you will escalate to the next support team. This role is a heavy customer-facing role, so excellent customer service and communication skills are of utmost importance. Due to this team being the entry point of all customer contact, this is also a very fast-paced and can be a high-pressure role, so someone who doesnt want to be on the phone or talking to people all day, should not apply for this position. Between taking calls, emails and/or tickets from the portal, you will not have much down time in between each task your days will fly by! You will be working alongside 13 other team members, including 2 team leads as well. The schedule for this role is Monday-Friday, 9am-6pm CST, and there is a rotating Saturday shift from 8:30am-5pm CST, which all employees should plan on working once every other month, possibly less.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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