Job Search Results for call center

Insight Global is seeking a Senior Network Engineer to join the IT Department of an AM 100 law firm. This individual will be responsible for the implementation, operation documentation, and support... More of the Firms systems infrastructure. This role involves overseeing and participating in all phases of the infrastructure life cycle, including needs analysis, planning, design, implementation, operation, and maintenance. The Senior Network Engineer will work as part of the Technical Operations team in implementing, operating, and supporting the core infrastructure of the Firms IT Systems. Responsibilities: Develop and maintain in-depth, up-to-date technical knowledge of the applications and protocols used in the firm's information systems. Participate in firm-wide IT projects, system designs, procurement, and outsourcing services to implement and support core IT services. Deploy, configure, and administer core technologies such as LAN/WAN Enterprise Networks, Storage Resource Management, Enterprise Unified Communication Systems, Virtualization systems, Exchange Messaging Systems, Disaster Recovery Operations, and Backup Operations. Conduct research on emerging technologies in support of infrastructure development efforts and recommend technologies that will increase performance, cost-effectiveness, and infrastructure flexibility. Develop and execute test plans to validate performance, security, scalability, and recoverability. Report on findings and make recommendations for improvement. Provide technical leadership and 3rd level support to all members of the Information Services department. Mentor, instruct, and develop technical staff in areas of new technology. Contribute to the operational aspects of the Technical Operations group as needed. Recommend, schedule, and assist in the execution of upgrades, migrations, and repairs. Provide after-hours and on-call support for all systems as needed. This role is hybrid, two days in the firm's Center City Philadelphia office. Compensation: $130K to $135K per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education. Benefits are provided.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Pay Rate: $22/hourAs a Direct Loan Processor Specialist I, your primary objective will be to provide prompt, efficient and accurate service to our members and co-workers from the application stage... More through the funding process on consumer loans. You will be responsible for managing a large volume of inbound and outbound consumer loan-related calls from members and co-workers daily. With the ability to multi-task in a fast-paced environment, you will be expected to actively listen to members, respond to their queries and concerns, and always deliver outstanding member service. As a Consumer Direct Lending Specialist I, you will support Member Service and Branch employees with complex loans, questions, or escalations. As a Direct Loan Processor Specialist I, you should have excellent verbal and written communication skills, attention to detail, and a strong commitment to accuracy and compliance with laws and regulations related to credit union compliance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

One of our large transportation clients is looking for a recruiting assistant to help qualify and pre-screen candidates to send to internal recruiters for interviews. This candidate should be... More comfortable in a high volume setting, used to multitasking, and managing their time efficiently to achieve company metrics and KPIs. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Assist as a security monitor (includes looking for security violations and at times escorting contractors to secured areas) during normal business hours and on call for emergenciesAssist with... More shipping/receiving and general loading dock activities and operationsPerform daily property tours Assist Managers with obtaining facility related price quotations and bid proposals on property quotesAssist with performing and scheduling repairs and preventative maintenance of general facility equipment and grounds, related to landscaping, irrigations systems, elevators and lifts, dock levelers, pest control, trash removal, painting, crating and uncrating equipment, security equipment IE cameras, readers and gates.Assist with cleaning and general custodial services of the facilityEscorting vendor to the appropriate departmental contact but excluding all areas for MEP, roof and critical space in the data center.Maintain work areas in a neat and safe manner, non-critical space.Organize and file property related facility documentsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Patient Scheduler coordinates and schedules appointments, manages patient records, and supports providers, requiring excellent communication skills, attention to detail, and the ability to travel... More between two facilities. They handle incoming scheduling requests, review and update patient information, and report on the scheduling process in the system.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a Mid-Level Dynamics Developer to join the team of one of our largest medical device clients. In this role, you will be responsible for designing, developing, and... More implementing Microsoft Dynamics solutions specific to customer service platforms. This includes case management systems and customer experience applications.. You will work closely with our project managers, business analysts, and other dynamics developers to deliver high-quality solutions that enhance business processes and drive efficiency. To be eligible for this opportunity you must be local to Minneapolis, MN and willing to work onsite 3x a week in either Arden Hills or Rochester, MN. We can pay 60-70/hr based on years of experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a Processing Manager to work for a large client in Pasadena. In this role, you will supervise and monitor customer service activities, ensuring staff provides timely,... More friendly and effective service to customers while maximizing employee production and quality. Other duties include:- Manage, monitor and measure the performance of queues and processes- Manage daily queue and ensure all staff are adhering to policies-Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutions- Review staff performance of key metrics and work with staff daily to improve performanceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. Youll work with customers, business partners and drivers to make sure we are meeting our... More commitments and delighting our customers at every step of the experienceWhat your day-to-day will look like: Assist customers and business partners via telephone and email Handle customer complaints in a calm, professional manner Diagnose, assess, and resolve problems or issues Monitor progress of delivery routes Scan haul-away pods and verify stamps Process changes or cancellations to delivery ordersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a Quality Medical Assistant (Quality MA) that will participate in providing patient care for one of our largest healthcare providers. The ideal resource will be... More responsible for the below duties:-Outreach and scheduling for patients post hospitalization -Maintaining accurate records of all outreaches-Datamining and record retrieval-Location and upload of discharge summaries-Providing patient education on Medication AdherenceNOTE: This is not a patient facing position. The ideal candidate will be based primarily in an office/cubical setting and eager to grow in the operational space.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a Sales Desk Professional for a commercial vehicle supplier in Hebron, KY. This position is client facing and spends much of their time processing and managing customer... More orders and developing customer relationships. Negotiating and/or adjusting delivery dates with agreement of customers; ensuring continuity in supply to customers; reporting of customer orders fulfillment; support in resolving logistic claims; cooperation with production & material planning teams. Day to Day %: Answering inbound calls 30%Emails from customers 30% Adding in orders, verifying inventory, verifying pricing, tracking information for orders and add into SAP 40% Main roles and responsibilities include:Answer incoming customer phone calls and provide professional first-class sales support.Receive and process orders on behalf of customer in an efficient and accurate manner, as well as providing order status updates, monitoring customer orders, negotiate and adjust delivery dates with agreement of customers.Work with customer to meet customer service fill rate goals, maximize customer satisfaction.Interface with customers and Key Account Managers to resolve issues affecting customer satisfaction and to support key customer account activity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less