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Jun 21, 2024

Phoenix, AZ

|

Sales

|

Contract

|

$20 - $30 (hourly estimate)

{"JobID":364695,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-112.132636363636,"Longitude":33.7675454545455,"Distance":null},"State":"Arizona","Zip":"85085","ReferenceID":"PHX-713819","PostedDate":"\/Date(1718993769000)\/","Description":"We are seeking experienced Insurance Sales Agents to join our team in Phoenix, AZ. The Insurance Sales Agent will be selling and assisting beneficiaries with their plan during open enrollment season. The Open Enrollment Period is from October 15th to December 7th. The agent will guide and help members pick the right Medicare plan based off what they need. Responsibilities of this individual are shown below: Responsibilities: Taking roughly 20-25 inbound calls per day with average time being 30-40 minutes per call Assisting beneficiaries with their Medicare questions, plans, and needs Depending on capacity, conduct outbound calls to perform follow-ups to membersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Medicare Insurance Agent - PHX","City":"Phoenix","ExpirationDate":null,"PriorityOrder":0,"Requirements":"2+ years of experience being licensed to sell Life and Health insurance in location of residency Experience going through open enrollment period Experience working in a call center environment Deep understanding of Medicare plans - advantage plans, how to position plans, supplement plans, etc. Experience from a sales background or ability to have a persuasive conversation Comfortable being on site 5 days per week Can commit to working 10-15 hours of overtime a week during open enrollment period if applicable","Skills":"","Industry":"Sales","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking experienced Insurance Sales Agents to join our team in Phoenix, AZ. The Insurance Sales Agent will be selling and assisting beneficiaries with their plan during open enrollment season.... The Open Enrollment Period is from October 15th to December 7th. The agent will guide and help members pick the right Medicare plan based off what they need. Responsibilities of this individual are shown below: Responsibilities: Taking roughly 20-25 inbound calls per day with average time being 30-40 minutes per call Assisting beneficiaries with their Medicare questions, plans, and needs Depending on capacity, conduct outbound calls to perform follow-ups to membersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 21, 2024

Tampa, FL

|

Sales

|

Contract

|

$20 - $30 (hourly estimate)

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We are seeking experienced Insurance Sales Agents to join our team in Tampa, FL. The Insurance Sales Agent will be selling and assisting beneficiaries with their plan during open enrollment season.... The Open Enrollment Period is from October 15th to December 7th. The agent will guide and help members pick the right Medicare plan based off what they need. Responsibilities of this individual are shown below: Responsibilities: Taking roughly 20-25 inbound calls per day with average time being 30-40 minutes per call Assisting beneficiaries with their Medicare questions, plans, and needs Depending on capacity, conduct outbound calls to perform follow-ups to membersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 21, 2024

San Antonio, TX

|

Sales

|

Contract

|

$20 - $30 (hourly estimate)

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We are seeking experienced Insurance Sales Agents to join our team in San Antonio, TX. The Insurance Sales Agent will be selling and assisting beneficiaries with their plan during open enrollment... season. The Open Enrollment Period is from October 15th to December 7th. The agent will guide and help members pick the right Medicare plan based off what they need. Responsibilities of this individual are shown below: Responsibilities: Taking roughly 20-25 inbound calls per day with average time being 30-40 minutes per call Assisting beneficiaries with their Medicare questions, plans, and needs Depending on capacity, conduct outbound calls to perform follow-ups to membersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 06, 2024

Minneapolis, MN

|

Surgical Technician

|

Contract

|

$42 - $62 (hourly estimate)

{"JobID":361536,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-93.2496363636364,"Longitude":44.96,"Distance":null},"State":"Minnesota","Zip":"55441","ReferenceID":"HNC-709802","PostedDate":"\/Date(1717668856000)\/","Description":"Come join a multi-specialty ambulatory surgery center in Plymouth, MN! Enjoy a better quality of life with a Monday-Friday work schedule and no on-call or holiday work. Responsibilities: Function as a scrub person during operative and other invasive procedures. Clean and prepare surgical instruments for processing and transport them to the decontamination areas. Assist with post procedure cleaning of the operative or other invasive procedure room and preparation of room for subsequent patients.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"TRAVELER Surg Tech","City":"Minneapolis","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Graduate of a recognized and accredited Surgical Technologist ProgramActive CST certificationBLS certificationWell-rounded experience with all specialties such as cataracts, general, ortho, podiatry and urology","Skills":"5+ years of experience in the fieldExperience with all their specialties:GastroenterologyGeneral SurgeryGynecologyOphthalmology/cataractsOrthopedic SurgeryOtorhinolaryngology (ENT)Plastic SurgeryPodiatryUrology","Industry":"Surgical Technician","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":62.4000,"SalaryLow":41.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Come join a multi-specialty ambulatory surgery center in Plymouth, MN! Enjoy a better quality of life with a Monday-Friday work schedule and no on-call or holiday work. Responsibilities: Function as... a scrub person during operative and other invasive procedures. Clean and prepare surgical instruments for processing and transport them to the decontamination areas. Assist with post procedure cleaning of the operative or other invasive procedure room and preparation of room for subsequent patients.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 12, 2024

Murrysville, PA

|

Respiratory Therapist

|

Contract

|

$27 - $40 (hourly estimate)

{"JobID":362891,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-79.6682727272727,"Longitude":40.4680909090909,"Distance":null},"State":"Pennsylvania","Zip":"15668","ReferenceID":"HPA-711525","PostedDate":"\/Date(1718216095000)\/","Description":"- This position performs in a standard call center environment which includes rotating shift requirements.- The Line is open 8am to 5pm EST. Successful candidates rotate through working two shifts (8am to 4pm and/or 9am to 5pm) on the phone.- Candidate may also be required to work in our warehouse facility setting devices.- This position also requires a demonstrated proficiency in computers.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Customer Service - RRT/CRT","City":"Murrysville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-A.S or B.S in Respiratory Therapy from an Accredited Respiratory Therapy Program-Current RRT or CRT-Advanced Computer Skills-Professional phone and Customer Service Skills","Skills":"-2+ years of Clinical experience in Hospital and/or Homecare Clinical Setting is preferred-Understanding of CPAP/BIPAP devices preferred-Experience with use of software including Microsoft Office, Word, Excel preferred-SAP experience highly desired-Experience in the medical device industry preferred, but not required.","Industry":"Respiratory Therapist","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":39.9480,"SalaryLow":26.6320,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

- This position performs in a standard call center environment which includes rotating shift requirements.- The Line is open 8am to 5pm EST. Successful candidates rotate through working two shifts... (8am to 4pm and/or 9am to 5pm) on the phone.- Candidate may also be required to work in our warehouse facility setting devices.- This position also requires a demonstrated proficiency in computers.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 12, 2024

Denver, CO

|

Network Engineer

|

Contract

|

$22 - $33 (hourly estimate)

{"JobID":362868,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-104.856,"Longitude":39.7640909090909,"Distance":null},"State":"Colorado","Zip":"80202","ReferenceID":"MSP-711475","PostedDate":"\/Date(1718212613000)\/","Description":"Insight Global is seeking an entry-level Network Engineer to join the Infrastructure and Network Operations Center team for one of our largest utility clients. This individual will be primarily performing the role of Incident Agent. They will effectively use monitoring tools and respond to alerts that impact the environment, perform initial triage and determination of system faults and performance issues, and create incident tickets and assign to the appropriate Incident Assignee group. They may also perform the role of Incident Assignee and/or Incident Analyst managing trouble tickets, troubleshooting, resolving, assigning and escalating as appropriate for timely resolution and response, retaining ownership to bring the incident to a close. You must be able to work diverse schedules in a 24x7, 365 day environment, including on-call rotation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Network Engineer","City":"Denver","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-1-2 years within the IT industry -Bachelor\u0027s degree or Associate\u0027s degree","Skills":"*Experience with ServiceNow *Experience with Incident Management *Knowledge of LAN/WAN/FAN","Industry":"Network Engineer","Country":"US","Division":"Government","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":33.4800,"SalaryLow":22.3200,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking an entry-level Network Engineer to join the Infrastructure and Network Operations Center team for one of our largest utility clients. This individual will be primarily... performing the role of Incident Agent. They will effectively use monitoring tools and respond to alerts that impact the environment, perform initial triage and determination of system faults and performance issues, and create incident tickets and assign to the appropriate Incident Assignee group. They may also perform the role of Incident Assignee and/or Incident Analyst managing trouble tickets, troubleshooting, resolving, assigning and escalating as appropriate for timely resolution and response, retaining ownership to bring the incident to a close. You must be able to work diverse schedules in a 24x7, 365 day environment, including on-call rotation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Nov 10, 2022

Elkton, MD

|

Telecom / PBX / Cable Technician

|

Perm

|

$68k - $101k (estimate)

{"JobID":239427,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-75.8195454545454,"Longitude":39.6189090909091,"Distance":null},"State":"Maryland","Zip":"21921","ReferenceID":"HPA-537706","PostedDate":"\/Date(1668118441000)\/","Description":"This person will join a team of 7 to providel support to maintain or upgrade the existing Telecommunications systems, including PBX, Voice Mail, Contact Center, IVR, Cable Plant and wireless IP phones. Support and provide technical guidance to the Field Staff. Support of the Nurse Call backend systems. This is an ONSITE position based in Elkton, MD. This individual can work from home and have flexibility but must be close-by for outages.PRINCIPAL DUTIES AND RESPONSIBILITIES: 1.Recommends solutions as appropriate to resolve complex Telecommunications service request.2.Analyzes system traffic reports as requested by management, including operator statistics, voice mail, ACD, trunk, and PBX load balance. Make necessary modifications based on analysis.3.Coordinates the installation of Telecommunications Systems for CCHS at all satellite locations. 4.Investigates and resolves all escalated telecommunications system repair requests with external vendors or internal staff as appropriate.5.Conducts site surveys for all new projects to estimate equipment required and labor time.6.Oversees the maintenance of all CCHS Telecommunications and Ancillary Systems via established industry guidelines for optimum operating efficiency.7.Participates in construction and renovation projects involving multi-disciplinary teams.8.Performs analysis of Voice Messaging Systems, which includes a monthly report on traffic and effective utilization. 9. Oversees the weekly work efforts of the contracted vendor technical staff.10.Maintain the Nurse Call servers and application backend.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Telecom Analyst","City":"Elkton","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- At least 3 years exp with PBX Phone Systems- Live within 45 minutes of Elkton, MD- Experience with Voice Messaging systems","Skills":"","Industry":"Telecom / PBX / Cable Technician","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":101400.0000,"SalaryLow":67600.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This person will join a team of 7 to providel support to maintain or upgrade the existing Telecommunications systems, including PBX, Voice Mail, Contact Center, IVR, Cable Plant and wireless IP... phones. Support and provide technical guidance to the Field Staff. Support of the Nurse Call backend systems. This is an ONSITE position based in Elkton, MD. This individual can work from home and have flexibility but must be close-by for outages.PRINCIPAL DUTIES AND RESPONSIBILITIES: 1.Recommends solutions as appropriate to resolve complex Telecommunications service request.2.Analyzes system traffic reports as requested by management, including operator statistics, voice mail, ACD, trunk, and PBX load balance. Make necessary modifications based on analysis.3.Coordinates the installation of Telecommunications Systems for CCHS at all satellite locations. 4.Investigates and resolves all escalated telecommunications system repair requests with external vendors or internal staff as appropriate.5.Conducts site surveys for all new projects to estimate equipment required and labor time.6.Oversees the maintenance of all CCHS Telecommunications and Ancillary Systems via established industry guidelines for optimum operating efficiency.7.Participates in construction and renovation projects involving multi-disciplinary teams.8.Performs analysis of Voice Messaging Systems, which includes a monthly report on traffic and effective utilization. 9. Oversees the weekly work efforts of the contracted vendor technical staff.10.Maintain the Nurse Call servers and application backend.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 27, 2023

Auburn Hills, MI

|

Customer Service

|

Contract,Perm Possible

|

$20 - $30 (hourly estimate)

{"JobID":296065,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-83.2326363636364,"Longitude":42.6942727272727,"Distance":null},"State":"Michigan","Zip":"48326","ReferenceID":"MIC-633512","PostedDate":"\/Date(1687853638000)\/","Description":"Insight Global is looking for a Bilingual Technical Support Representative for a commercial vehicle supplier in the Auburn Hills, Michigan area. The Bilingual Technical Support Representative is responsible for taking inbound phone calls from truck drivers, shop foreman, dealership technicians, or warranty analysts. They will be assisting in troubleshooting and diagnosing technical issues regarding product support, warranty claims, or maintenance products on medium and heavy-duty truck and trailer systems. They will be joining a team of 15 technical support representatives and will be required to operate a computer and keyboard while speaking on the phone. The call center is in an open environment that encourages collaboration within a supportive, team atmosphere. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Technical Support Representative","City":"Auburn Hills","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*High School diploma or GED *Spanish Speaking (Bilingual with English!) *Automotive Industry Experience: 2-4+ years of experience with knowledge and understanding of automotive systems, service and repair, terminology and componentsoHands on Experience: mechanic or technicianoCustomer Service: customer support, technical support, store manager, parts manager, or warranty analyst *Automotive Electrical Component Experience: understanding of brakes, engine, transmission, wiring, voltage, etc. *Critical Thinking Skills: ability to think on their feet and respond to customer calls based on knowledge and experience without having a script *Computer Aptitude: ability to operate a dual screen computer and type on the keyboards while speaking on the phone","Skills":"*Associates Degree or bachelor\u0027s degree (Automotive Technology, Engineering) *Previous experience working at a dealership or an automotive support store (AutoZone, O\u0027Reilly\u0027s, NAPA, Advanced Auto Parts) *ASE Certifications (Automobile, Light Truck, Medium/Heavy Truck, Collision Repair/Refinish, School Bus, Transit Bus, Truck Equipment) *Heavy or Medium Truck experience *Previous experience or knowledge on air disc brakes *Hands on vehicle repair experience","Industry":"Customer Service","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.3720,"SalaryLow":20.2480,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a Bilingual Technical Support Representative for a commercial vehicle supplier in the Auburn Hills, Michigan area. The Bilingual Technical Support Representative is... responsible for taking inbound phone calls from truck drivers, shop foreman, dealership technicians, or warranty analysts. They will be assisting in troubleshooting and diagnosing technical issues regarding product support, warranty claims, or maintenance products on medium and heavy-duty truck and trailer systems. They will be joining a team of 15 technical support representatives and will be required to operate a computer and keyboard while speaking on the phone. The call center is in an open environment that encourages collaboration within a supportive, team atmosphere. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 17, 2024

Gulfport, MS

|

Customer Service

|

Contract-to-perm

|

$12 - $19 (hourly estimate)

{"JobID":358062,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-89.044,"Longitude":30.4040909090909,"Distance":null},"State":"Mississippi","Zip":"39501","ReferenceID":"BIR-705458","PostedDate":"\/Date(1715958852000)\/","Description":"- Assisting customers with online customer care and other self-serve channels- Explaining billing issues and understanding common causes of high bills- Initiating connection, disconnection, and transferring of electric service while offering products and services that meet our customers\u0027 needs.- Discussing rate / billing components and educating customers about their energy usage- Assisting customers with payment arrangements through our self-serve channels- Reporting outages and dangerous or hazardous situationsHours During Training (6-8 Weeks):On-Site M-F 8-5 Shifts After Training: Onsite M-F While on Contract7-48-59-6We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Customer Service Representative","City":"Gulfport","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Tech savvy (very important)-Naturally curious able to resolve issues-Excellent multi-tasking skills -- able to type while on a call-Billing and/or collections experience -Empathetic and resourceful -Able to articulate information well-Self-aware and have the drive to take ownership of their career. -Dependable to their core and have the tenacity to show up and work hard even when the going is tough. -Professional with excellent communication","Skills":"-Preferred call center backgrounds: banks, retail, food industry-Upselling experience-Any degrees or certifications-Retail and/or sales experience","Industry":"Customer Service","Country":"US","Division":"Government","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":18.6000,"SalaryLow":12.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

- Assisting customers with online customer care and other self-serve channels- Explaining billing issues and understanding common causes of high bills- Initiating connection, disconnection, and... transferring of electric service while offering products and services that meet our customers' needs.- Discussing rate / billing components and educating customers about their energy usage- Assisting customers with payment arrangements through our self-serve channels- Reporting outages and dangerous or hazardous situationsHours During Training (6-8 Weeks):On-Site M-F 8-5 Shifts After Training: Onsite M-F While on Contract7-48-59-6We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 19, 2024

Columbus, OH

|

Help Desk

|

Contract

|

$15 - $23 (hourly estimate)

{"JobID":363955,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-82.9657272727273,"Longitude":39.9965454545455,"Distance":null},"State":"Ohio","Zip":"43219","ReferenceID":"COL-712540","PostedDate":"\/Date(1718784979000)\/","Description":"The Service Desk position provides outstanding customer service at all times. The service desk\u0027s role is to provide technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion, and provide end-user assistance where required.This high volume service position will allow you to engage your customer service skills by delivering prompt and accurate answers to our colleagues and the support team. Your daily tasks could also include:Detailed Description:* Provide outstanding service to, and build relationships with Huntington colleagues every day* Work individually and as a team to meet and exceed established goals, i.e., call handle time goals, availability goals and quality goals* Maintain up to date knowledge on Huntington products, services, technology, and procedures* Compile documentation necessary for effectively fulfilling customer needs* Document all notes required in the appropriate systems so that staff can be educated and prepared in being successful* Follow up with customers to ensure issue has been resolved* Drive initiatives that improve the service desk* Partner with internal support groups in providing the best service to our colleagues* Other duties as assignedPay Range - $17-$20We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Service Desk Analyst 1","City":"Columbus","ExpirationDate":null,"PriorityOrder":0,"Requirements":"* Min 1 year of IT support, customer service and call center experience. This can be a combination of professional work experience, internships, academic projects/ coursework.*DNS knowledge*IP Config knowledge*Customer service - call intake experience. * Associate\u0027s Degree* Candidates must be available to work daytime and evening hours during the week and on some weekends as part of their normal, permanent schedule* Ability to demonstrate professional verbal communication skills* Ability to quickly resolve complex customer problems using various resources including computer screens and other reference material* Ability to professionally handle irate customers* Ability to use a headset and to sit for long periods of time* Experience with Microsoft Office applications and the Internet","Skills":"* A+ and Network+ certifications* HDI certifications* Previous banking environment experience preferred","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.8000,"SalaryLow":15.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Service Desk position provides outstanding customer service at all times. The service desk's role is to provide technical assistance and support related to computer systems, hardware, or... software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion, and provide end-user assistance where required.This high volume service position will allow you to engage your customer service skills by delivering prompt and accurate answers to our colleagues and the support team. Your daily tasks could also include:Detailed Description:* Provide outstanding service to, and build relationships with Huntington colleagues every day* Work individually and as a team to meet and exceed established goals, i.e., call handle time goals, availability goals and quality goals* Maintain up to date knowledge on Huntington products, services, technology, and procedures* Compile documentation necessary for effectively fulfilling customer needs* Document all notes required in the appropriate systems so that staff can be educated and prepared in being successful* Follow up with customers to ensure issue has been resolved* Drive initiatives that improve the service desk* Partner with internal support groups in providing the best service to our colleagues* Other duties as assignedPay Range - $17-$20We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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