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Apr 30, 2024

Cincinnati, OH

|

Customer Service

|

Perm

|

$36k - $54k (estimate)

{"JobID":354343,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-84.4925454545455,"Longitude":39.0918181818182,"Distance":null},"State":"Ohio","Zip":"45202","ReferenceID":"CIN-700916","PostedDate":"\/Date(1714464963000)\/","Description":"A large financial group in Cincinnati is seeking Customer Service Consultants to join their Enterprise Engagement Center. This team is completing inbound service calls to current clients regarding payments, customer service, and filing claims. More responsibilities include: ? Reviews, researches and/or analyzes necessary policy data in order to resolve client inquiries or concerns via telephone, written correspondence, email or online chat.? Provides professional and courteous service, including diffusing escalated clients to resolve concerns; completes service requests within departmental service levels.? Proactively seeks resolution to client issues; uses solid judgment in recognizing the need to escalate situations to management.? Provides analysis and service for all products within the Western \u0026 Southern Life portfolio.? Makes independent decisions regarding customer requests, and processes policy transactions on administrative systems as necessary.? Maintains accurate information and documentation in Salesforce Customer First Platform.? Required to utilize multiple administration systems to service clients.? Proactively conducts outbound calls to follow up on previous client concerns to ensure issues were resolved accurately and timely.? Analyzes client trends to identify and mitigate risk to the Enterprise, including, but not limited to, anti-money laundering, privacy concerns, premium financing and unethical practices.? Requires developing and maintaining comprehensive knowledge of state regulations, required forms, policy details, processes, current and discontinued products, etc.? Develops and maintains positive working relationships with internal and external clients.? Identifies cross-selling opportunities and utilizes tailored approaches to secure sales leads.? Proactively conducts conservation efforts to retain business.? Processes all work requests received through Imaging from various departments within established service levels.? Identifies system or procedural problems and recommends improvements to benefit clients or home office associates.? Services walk-in clients to the Home Office.? Performs other duties as assigned by management. Selling Points:? Strong training program? Ability to move up within the organization or to other teams within the first yearWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Customer Service Consultant","City":"Cincinnati","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Prior experience in the service industry (working with customers in a professional setting)? Highschool diploma? Strong communication and interpersonal skills","Skills":"Prior call center experience? Bachelor\u0027s degree? Desire for long term opportunity \u0026 to grow in the company","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":54000.0000,"SalaryLow":36000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A large financial group in Cincinnati is seeking Customer Service Consultants to join their Enterprise Engagement Center. This team is completing inbound service calls to current clients regarding... payments, customer service, and filing claims. More responsibilities include: ? Reviews, researches and/or analyzes necessary policy data in order to resolve client inquiries or concerns via telephone, written correspondence, email or online chat.? Provides professional and courteous service, including diffusing escalated clients to resolve concerns; completes service requests within departmental service levels.? Proactively seeks resolution to client issues; uses solid judgment in recognizing the need to escalate situations to management.? Provides analysis and service for all products within the Western & Southern Life portfolio.? Makes independent decisions regarding customer requests, and processes policy transactions on administrative systems as necessary.? Maintains accurate information and documentation in Salesforce Customer First Platform.? Required to utilize multiple administration systems to service clients.? Proactively conducts outbound calls to follow up on previous client concerns to ensure issues were resolved accurately and timely.? Analyzes client trends to identify and mitigate risk to the Enterprise, including, but not limited to, anti-money laundering, privacy concerns, premium financing and unethical practices.? Requires developing and maintaining comprehensive knowledge of state regulations, required forms, policy details, processes, current and discontinued products, etc.? Develops and maintains positive working relationships with internal and external clients.? Identifies cross-selling opportunities and utilizes tailored approaches to secure sales leads.? Proactively conducts conservation efforts to retain business.? Processes all work requests received through Imaging from various departments within established service levels.? Identifies system or procedural problems and recommends improvements to benefit clients or home office associates.? Services walk-in clients to the Home Office.? Performs other duties as assigned by management. Selling Points:? Strong training program? Ability to move up within the organization or to other teams within the first yearWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 29, 2024

Cincinnati, OH

|

Nurse

|

Contract

|

$48 - $72 (hourly estimate)

{"JobID":354143,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-84.509,"Longitude":39.099,"Distance":null},"State":"Ohio","Zip":"45219","ReferenceID":"IMW-700790","PostedDate":"\/Date(1714389364000)\/","Description":"Insight Global Health is looking for an experienced Trauma OR Nurse for one of our large Level 1 Trauma Center clients in the Cincinnati, OH area! The Medical Center is opening brand new facility and adding 8 new operating rooms. This Trauma OR Nurse will be responsible forproviding high-level emergency care to patients suffering from serious and life-threatening injuries and illnesses and must be able to handle demanding and complex problems while also remain calm in stressful situations. The Trauma OR nurse will be responsible for performing the initial assessment of critically injured or ill patients and will assist in a wide array of emergent medical procedures. Shifts: * 12 hour shifts * Flex shifts available - can be flexed to an off shift (evening or night) up to 3 weeks out of a 6 week schedule but no more than that AND will not be scheduled various shifts within the same week (If given an off shift, that will be the shift worked that entire week) * Call Requirements: 8 hours per week, scheduled directly before or after staff shift typically in 4 hour blocks Not given call on off days Perks: * Contract-to-Hire * Day 1 Comprehensive Benefits * Competitive Pay * Opportunity to enhance OR Nurse skillsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Operating Room Registered Nurse","City":"Cincinnati","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Registered Nurse * 2 years experience of neuro, vascular, ENT and or Trauma * RN License * BLS certified","Skills":"Level 1 trauma exp","Industry":"Nurse","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":72.0000,"SalaryLow":48.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global Health is looking for an experienced Trauma OR Nurse for one of our large Level 1 Trauma Center clients in the Cincinnati, OH area! The Medical Center is opening brand new facility and... adding 8 new operating rooms. This Trauma OR Nurse will be responsible forproviding high-level emergency care to patients suffering from serious and life-threatening injuries and illnesses and must be able to handle demanding and complex problems while also remain calm in stressful situations. The Trauma OR nurse will be responsible for performing the initial assessment of critically injured or ill patients and will assist in a wide array of emergent medical procedures. Shifts: * 12 hour shifts * Flex shifts available - can be flexed to an off shift (evening or night) up to 3 weeks out of a 6 week schedule but no more than that AND will not be scheduled various shifts within the same week (If given an off shift, that will be the shift worked that entire week) * Call Requirements: 8 hours per week, scheduled directly before or after staff shift typically in 4 hour blocks Not given call on off days Perks: * Contract-to-Hire * Day 1 Comprehensive Benefits * Competitive Pay * Opportunity to enhance OR Nurse skillsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 06, 2024

Tampa, FL

|

Customer Service

|

Contract

|

$20 - $30 (hourly estimate)

{"JobID":355418,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-82.4669090909091,"Longitude":27.9719090909091,"Distance":null},"State":"Florida","Zip":"33647","ReferenceID":"PHX-702378","PostedDate":"\/Date(1714986846000)\/","Description":"We are seeking experienced Insurance Sales Agents to join our team in Tampa, FL. The Insurance Sales Agent will be selling and assisting beneficiaries with their plan during open enrollment season. The Open Enrollment Period is from October 15th to December 7th. The agent will guide and help members pick the right Medicare plan based off what they need. Responsibilities of this individual are shown below: Responsibilities: Taking roughly 20-25 inbound calls per day with average time being 30-40 minutes per call Assisting beneficiaries with their Medicare questions, plans, and needs Depending on capacity, conduct outbound calls to perform follow-ups to membersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Medicare Insurance Sales Agent","City":"Tampa","ExpirationDate":null,"PriorityOrder":0,"Requirements":"2+ years of experience being licensed to sell Life and Health insurance in location of residency Experience going through open enrollment period Experience working in a call center environment Deep understanding of Medicare plans - advantage plans, how to position plans, supplement plans, etc. Experience from a sales background or ability to have a persuasive conversation Comfortable being on site 5 days per week Can commit to working 10-15 hours of overtime a week during open enrollment period if applicable","Skills":"","Industry":"Customer Service","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking experienced Insurance Sales Agents to join our team in Tampa, FL. The Insurance Sales Agent will be selling and assisting beneficiaries with their plan during open enrollment season.... The Open Enrollment Period is from October 15th to December 7th. The agent will guide and help members pick the right Medicare plan based off what they need. Responsibilities of this individual are shown below: Responsibilities: Taking roughly 20-25 inbound calls per day with average time being 30-40 minutes per call Assisting beneficiaries with their Medicare questions, plans, and needs Depending on capacity, conduct outbound calls to perform follow-ups to membersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 18, 2024

El Paso, TX

|

Customer Service

|

Contract-to-perm

|

$12 - $18 (hourly estimate)

{"JobID":352157,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-106.419272727273,"Longitude":31.8428181818182,"Distance":null},"State":"Texas","Zip":"79912","ReferenceID":"ATL-698458","PostedDate":"\/Date(1713456855000)\/","Description":"An employer is looking for a Customer Service Representative in the El Paso area -- This person will be corresponding on the online chat portal, they may answer general inbound and, when needed, places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of inbound messages and calls and emails relating to general payroll inquiries. Follows basic procedures and scripts, using fundamental knowledge to navigate company\u0027s customer information systems and/or order system along with a basic knowledge of the company, services, and products.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Customer Service Representative (Chat Team) - SBS","City":"El Paso","ExpirationDate":null,"PriorityOrder":0,"Requirements":"2-3 years of customer service experienceExperience multi-tasking in chat function or via phone Must be empathetic - do not want individuals who come from transactional csr roles Professional Sharp with great written and verbal skills","Skills":"","Industry":"Customer Service","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":18.0000,"SalaryLow":12.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An employer is looking for a Customer Service Representative in the El Paso area -- This person will be corresponding on the online chat portal, they may answer general inbound and, when needed,... places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of inbound messages and calls and emails relating to general payroll inquiries. Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems and/or order system along with a basic knowledge of the company, services, and products.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 16, 2024

Derby, CT

|

Physician Assistant

|

Perm

|

$300k - $450k (estimate)

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Insight Global is seeking a Licensed Gastroenterologist to join a hospital system in Derby, CT. This individual will be working primarily in an outpatient setting, joining a team of 4 other... Gastroenterologists. They will be responsible for treating acute and chronic illnesses, performing diagnostic tests, creating treatment plans, collaborating with other clinical teams, and performing procedures at the hospitals endoscopy center. This position does qualify for relocation assistance.This position is primarily 8-5 in an outpatient setting however there is a 1 in 4 on call rotation for the weekends at a medium sized hospital in the area.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 16, 2024

Woodland Hills, CA

|

Managerial / Professional

|

Perm

|

$130k - $195k (estimate)

{"JobID":357707,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-118.602181818182,"Longitude":34.184,"Distance":null},"State":"California","Zip":"91367","ReferenceID":"LAX-705040","PostedDate":"\/Date(1715825804000)\/","Description":"A travel client based in Woodland hills is looking for a Sr. Manager of Personalization specifically supporting Adobe. Adobe suite of tools, specifically Adobe Real-Time CDP, Adobe. Journey Optimizer, and Adobe Target (candidates will NOT be considered without Adobe Target exp, we can teach the rest). They will focus on creating a personalized customer experience across channels (web, email, mobile, digital ads, call center). This person will need experience conducting and drawing insights from the following:-A/B tests-Multi-variant tests-1:1 personalization-Segmentation-Clickstream dataWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"HYBRID Sr. Manager Personalization (Adobe)","City":"Woodland Hills","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-3+ years of experience working with Adobe - specifically Adobe Real-Time CDP and Adobe Target (candidates without Target will not be considered)-7+ years of overall professional experience with a strong focus on personalizationProficiency with A/B testing, multi-variant testing, and segmentation","Skills":"-Adobe Journey Optimizer experience-Adobe Implementation experience","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":195000.0000,"SalaryLow":130000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A travel client based in Woodland hills is looking for a Sr. Manager of Personalization specifically supporting Adobe. Adobe suite of tools, specifically Adobe Real-Time CDP, Adobe. Journey... Optimizer, and Adobe Target (candidates will NOT be considered without Adobe Target exp, we can teach the rest). They will focus on creating a personalized customer experience across channels (web, email, mobile, digital ads, call center). This person will need experience conducting and drawing insights from the following:-A/B tests-Multi-variant tests-1:1 personalization-Segmentation-Clickstream dataWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 26, 2024

Tampa, FL

|

Customer Service

|

Contract

|

$20 - $30 (hourly estimate)

{"JobID":354046,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-82.4674545454545,"Longitude":27.9559090909091,"Distance":null},"State":"Florida","Zip":"33647","ReferenceID":"PHX-700709","PostedDate":"\/Date(1714159001000)\/","Description":"We are seeking experienced Insurance Sales Agents to join our team in Tampa, FL. The Insurance Sales Agent will be selling and assisting beneficiaries with their plan during open enrollment season. The Open Enrollment Period is from October 15th to December 7th. The agent will guide and help members pick the right Medicare plan based off what they need. Responsibilities of this individual are shown below: Responsibilities: Taking roughly 20-25 inbound calls per day with average time being 30-40 minutes per call Assisting beneficiaries with their Medicare questions, plans, and needs Depending on capacity, conduct outbound calls to perform follow-ups to membersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Medicare Insurance Sales Agent","City":"Tampa","ExpirationDate":null,"PriorityOrder":0,"Requirements":"2+ years of experience being licensed to sell Life and Health insurance in location of residency Experience going through open enrollment period Experience working in a call center environment Deep understanding of Medicare plans - advantage plans, how to position plans, supplement plans, etc. Experience from a sales background or ability to have a persuasive conversation Comfortable being on site 5 days per week Can commit to working 10-15 hours of overtime a week during open enrollment period if applicable","Skills":"","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking experienced Insurance Sales Agents to join our team in Tampa, FL. The Insurance Sales Agent will be selling and assisting beneficiaries with their plan during open enrollment season.... The Open Enrollment Period is from October 15th to December 7th. The agent will guide and help members pick the right Medicare plan based off what they need. Responsibilities of this individual are shown below: Responsibilities: Taking roughly 20-25 inbound calls per day with average time being 30-40 minutes per call Assisting beneficiaries with their Medicare questions, plans, and needs Depending on capacity, conduct outbound calls to perform follow-ups to membersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 27, 2023

Auburn Hills, MI

|

Customer Service

|

Contract,Perm Possible

|

$20 - $30 (hourly estimate)

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Insight Global is looking for a Bilingual Technical Support Representative for a commercial vehicle supplier in the Auburn Hills, Michigan area. The Bilingual Technical Support Representative is... responsible for taking inbound phone calls from truck drivers, shop foreman, dealership technicians, or warranty analysts. They will be assisting in troubleshooting and diagnosing technical issues regarding product support, warranty claims, or maintenance products on medium and heavy-duty truck and trailer systems. They will be joining a team of 15 technical support representatives and will be required to operate a computer and keyboard while speaking on the phone. The call center is in an open environment that encourages collaboration within a supportive, team atmosphere. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 01, 2024

Tempe, AZ

|

Customer Service

|

Contract,Perm Possible

|

$17 - $25 (hourly estimate)

{"JobID":354897,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-111.928636363636,"Longitude":33.3472727272727,"Distance":null},"State":"Arizona","Zip":"85284","ReferenceID":"PHX-701709","PostedDate":"\/Date(1714605375000)\/","Description":"On a daily basis, you will be a part of a team called Driver Support Services, supporting this client\u0027s direct internal carrier\u0027s and drivers and providing day to day support for any disruptions the carrier may face going from point A to point B. This is a heavy phone support role and you could be taking anywhere from 60-100 inbound calls per day. In addition to supporting and helping produce solutions, you will also be filling out work orders on a daily basis for mechanical issues for these vehicles. We are looking for candidates with excellent communication, customer service skills, candidates who are comfortable with high call volume and working in a fast paced environment, and candidates who are quick learners.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Dispatch Operations Specialists","City":"Tempe","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-1+ year of recent relative experience working in a call center for a large enterprise reputable company-Excellent phone presence is a must! This team is the \"white glove\" customer service team for Amazon-Strong typing and computer skills. Must be able to type and talk on the phone simultaneously.-Must be a quick learner and able to work a heavy amount of OT and throughout the holidays","Skills":"","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":24.9840,"SalaryLow":16.6560,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

On a daily basis, you will be a part of a team called Driver Support Services, supporting this client's direct internal carrier's and drivers and providing day to day support for any disruptions the... carrier may face going from point A to point B. This is a heavy phone support role and you could be taking anywhere from 60-100 inbound calls per day. In addition to supporting and helping produce solutions, you will also be filling out work orders on a daily basis for mechanical issues for these vehicles. We are looking for candidates with excellent communication, customer service skills, candidates who are comfortable with high call volume and working in a fast paced environment, and candidates who are quick learners.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 20, 2024

Tempe, AZ

|

Customer Service

|

Contract,Perm Possible

|

$17 - $25 (hourly estimate)

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On a daily basis, you will be a part of a team called Driver Support Services, supporting this client's direct internal carrier's and drivers and providing day to day support for any disruptions the... carrier may face going from point A to point B. This is a heavy phone support role and you could be taking anywhere from 60-100 inbound calls per day. In addition to supporting and helping produce solutions, you will also be filling out work orders on a daily basis for mechanical issues for these vehicles. We are looking for candidates with excellent communication, customer service skills, candidates who are comfortable with high call volume and working in a fast paced environment, and candidates who are quick learners.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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