Job Search Results for retail
May 21, 2025
Charlottesville, VA
|
Administrative Assistant
|
Perm
|
$60k - $70k (estimate)
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One of Insight Global's clients is looking to hire for an Assistant Property Manager for a mixed use site in Charlottesville, VA. This individual will be responsible for daily operations of an 80,000... square foot property with retail and office components including property financials, reporting, vendor coordination and tenant relations. They must be financially inclined (using Yardi and/or Nexus) and familiar with calculating percentage rents for different tenants. This will be a fully onsite role, Monday-Friday from 8AM - 5PM.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jun 11, 2025
Charlotte, NC
|
Business Analyst (BA)
|
Contract,Perm Possible
|
$42 - $53 (hourly estimate)
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One of our large retail clients is looking for a Business Analyst to join their team. This individual will oversee the requirements, design, testing and delivery of data-related solutions. This role... is part of the clients Global Data Engineering and Business Intelligence team and drives actionable insights, enhances stakeholder engagement, and fosters a collaborative, high-performing team environment. The ideal candidate will have a strong technical background in Data and Business Intelligence and significant experience liaising between Engineering team members and business stakeholders. Responsibilies are shown below: Gather and document business requirements from stakeholders.Create source to target mapping for data integration projects.Develop mock-ups and prototypes to visualize solutions.Verify and validate developed solutions to ensure they meet business requirements.Facilitate hand-off of solutions to business users and provide necessary training and support.Act as the primary point of contact for business stakeholders, addressing challenges, clarifying expectations, and fostering a collaborative work environment.Ensure solutions align with project priorities, quality standards, and business needs.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jun 09, 2025
Memphis, TN
|
IT (DNU)
|
Perm
|
$90k - $120k (estimate)
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A client/employer of Insight Global is searching for a Digital Design Manager to support their growing E-Commerce department. This person will report onsite in Memphis, Tennessee and work a hybrid... schedule. They will be responsible for driving innovation and growth by mentoring team members, supporting internal initiatives, and continuously improving the digital retail experience for customers.Responsibilities May Include:- Partner with leadership, product, research, and tech leads to address design priorities in an Agile setting.- Engage in user research insights to identify customer improvements with key stakeholders- Oversee projects and assist designers throughout the design lifecycle.- Analyze market trends and customer needs through competitive analysis and best practices.- Facilitate and engage in peer design reviews to shape design outcomes.- Collaborate with the product team to outline user journeys and functional requirements.- Work with digital agencies to ensure deliverables meet quality standards and brand guidelines.- Mentor and manage a small group of designers, to support their professional growth.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jun 09, 2025
Vancouver, BC
|
Computer Engineering
|
Contract
|
$46 - $57 (hourly estimate)
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Insight Global is looking for a systems analyst for one of our major retail clients on the Global Product Technology team. Responsibilities include:Doing release coordination and responsible for... ensuring team coordination for their current and upcoming processesEngagement with cross functional teams ensuring quality of releasesEstablishing change processes across the team Capture high-level functional and technical requirementsLead functional solution design discussions and system configurationsProvide technical oversight into technology systemsSupport system administration and maintenance of metadata, hierarchies, end-user documentation, and support for business operationsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Apr 14, 2025
Nashville, TN
|
Help Desk
|
Contract
|
$19 - $24 (hourly estimate)
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A client in the greater Nashville, TN area is looking for a Service Desk Tech candidate. The Service Desk Tech will provide support of POS hardware and software for Retail Stores in the US. Duties... include, providing call handling, developing and training staff, and assisting as needed to handle support call volumes. They will also be responsible for troubleshooting and escalating issues to POS Software Team if unable to resolve. They will monitor open issues from tracking and voice mail systems; escalate if not resolved on a timely basis an create reporting to show statistics of incoming requests, including performance stats.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
May 08, 2025
Vancouver, BC
|
Software Engineering
|
Contract
|
$46 - $57 (hourly estimate)
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Insight Global is looking for a Data Analyst to join one of North America's largest retail and wellness companies. The ideal candidates will be joining the Guest Education Center technology team that... focuses on supporting technology to improve the retail guest experience. The Data Analyst will be responsible for building view within snowflake for stakeholder data presentations. A day in the life: Develop and implement data collection,processing, and analysis approach Identify data trends and insights to solvesignificant, immediate business problems Deliver clear, concise, and timely reports andpresentations for managers, stakeholders, andleadership Create and maintain relevant documentation andconduct knowledge transfer activitiesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Mar 26, 2025
Middletown, PA
|
Sales
|
Perm
|
$130k - $150k (estimate)
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The General Manager develops exceptional customer relationships, has a clear understanding of operations (manages day to day operations, product and marketing, etc.), software development lifecycle, mobile applications and ideally experience specific to iGaming.This is an exciting role providing a full turnkey managed service across all areas including, product, marketing, operations, software development, finance, payments, retail support and Business Intelligence. The position requires someone with a strong appetite to learn and get involved in many business areas and projects as the account continues to develop with adding new online products and services. The role requires P\u0026L management with a focus on driving revenue growth as well as cost control. This role will help our client maximize the effectiveness of our products and services through the effective utilization of emerging marketing, payment and platform technologies, content strategy, analytics and reporting, and program optimization. The role must maintain a strong relationship with the customer and with internal global stakeholders to support the lotterys goals for increasing returns to its beneficiaries. Job Functions:Own the PA iLottery account from top to bottom including a p\u0026l budget and direct customer interface, providing support and customer updates during implementations, strategic planning meetings, and communication on any issues including downtime and outages (24/7 support)Establishes budgets, short- and long-range objectives and criteria for monitoring progress and measuring and reporting on the programs challenges and successes.Manages day to day operations including any issues or incidents through to successful resolutionAssist in developing and implementing the iLottery product strategy in line with the Lottery and product teams, as well as 3rd party providersAssist in developing and implementing the marketing strategy in line with the Lottery, their ad agency and the growth marketing teamCoordinate with internal teams to ensure major deliverables are met, documentation and timelines are developed and delivered, and effective communication is provided to Lottery team membersServe as a customer advocate during company planning and prioritization meetingsSupport Lottery retail with iLottery education and assistance with affiliate marketing updates and training.Ensure optimization of revenue across all sites (mobile / desktop /work with BI) Manage eInstant product roadmap, game development, and game deployment with Lottery and game studiosEnsure effective cross promotion of products across Lottery channels (retail, iLottery, Second Chance loyalty program)Ensure on time execution of Second Chance Loyalty program by supporting Lottery planning and development and testing effortsFacilitate multiple weekly/ bi-weekly/monthly Lottery status calls across functional areas (marketing, finance, all hands lottery, customer support, product, Lottery executive steering committee/ status calls, etc)Manage the account in a professional and organized mannerSupport business development efforts with proposal and presentation contentCoaching, mentoring and development of team members.Skills/Abilities:Excellent communication skillsProject / product / marketing and or operations experience requiredAbility to work independently, and possess strong organizational and time management skillsTech savvy within the digital content spaceEnthusiasm and leadershipA strong work ethic and perseverance is necessary to succeed in a dynamic, fast-moving and results oriented environmentProficient in MS Office (Word, Excel and PowerPoint)Experience drafting proposals and presenting in front clients/colleagues is idealCompensation Range: $130,000-$150,000We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Director, General Manager (iLottery - PA)","City":"Middletown","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelors Degree in Business, Finance, Sales, Accounting, Marketing, or related field. A minimum of 5 years experience in a relevant industry (iGaming/iLottery/Ecommerce).A minimum of 10 years experience with managing and owning large customer operations focused on driving revenue growth and profitability through effective operations and strategic management in the digital and interactive space.A minimum of 2 years experience in people management (2+ direct reports). Experience driving online marketing and product initiatives and managing to revenue and budget goals.Experience with digital technology, solutions and products, including understanding requirements and functionality.Experience managing accounts to advance product and marketing plans.Plusses:Masters Degree in a relevant field.","Skills":"","Industry":"Sales","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":150000.0000,"SalaryLow":130000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
An Insight Global Retail Lottery client is looking to add a Director, General Manager of iLottery to oversee operations and attainment of financial and operational goals within the business unit in... support of the companys overall financial and strategic objectives. This resource will establish budgets, short- and long-range objectives and criteria for monitoring progress and measuring success. The General Manager develops exceptional customer relationships, has a clear understanding of operations (manages day to day operations, product and marketing, etc.), software development lifecycle, mobile applications and ideally experience specific to iGaming.This is an exciting role providing a full turnkey managed service across all areas including, product, marketing, operations, software development, finance, payments, retail support and Business Intelligence. The position requires someone with a strong appetite to learn and get involved in many business areas and projects as the account continues to develop with adding new online products and services. The role requires P&L management with a focus on driving revenue growth as well as cost control. This role will help our client maximize the effectiveness of our products and services through the effective utilization of emerging marketing, payment and platform technologies, content strategy, analytics and reporting, and program optimization. The role must maintain a strong relationship with the customer and with internal global stakeholders to support the lotterys goals for increasing returns to its beneficiaries. Job Functions:Own the PA iLottery account from top to bottom including a p&l budget and direct customer interface, providing support and customer updates during implementations, strategic planning meetings, and communication on any issues including downtime and outages (24/7 support)Establishes budgets, short- and long-range objectives and criteria for monitoring progress and measuring and reporting on the programs challenges and successes.Manages day to day operations including any issues or incidents through to successful resolutionAssist in developing and implementing the iLottery product strategy in line with the Lottery and product teams, as well as 3rd party providersAssist in developing and implementing the marketing strategy in line with the Lottery, their ad agency and the growth marketing teamCoordinate with internal teams to ensure major deliverables are met, documentation and timelines are developed and delivered, and effective communication is provided to Lottery team membersServe as a customer advocate during company planning and prioritization meetingsSupport Lottery retail with iLottery education and assistance with affiliate marketing updates and training.Ensure optimization of revenue across all sites (mobile / desktop /work with BI) Manage eInstant product roadmap, game development, and game deployment with Lottery and game studiosEnsure effective cross promotion of products across Lottery channels (retail, iLottery, Second Chance loyalty program)Ensure on time execution of Second Chance Loyalty program by supporting Lottery planning and development and testing effortsFacilitate multiple weekly/ bi-weekly/monthly Lottery status calls across functional areas (marketing, finance, all hands lottery, customer support, product, Lottery executive steering committee/ status calls, etc)Manage the account in a professional and organized mannerSupport business development efforts with proposal and presentation contentCoaching, mentoring and development of team members.Skills/Abilities:Excellent communication skillsProject / product / marketing and or operations experience requiredAbility to work independently, and possess strong organizational and time management skillsTech savvy within the digital content spaceEnthusiasm and leadershipA strong work ethic and perseverance is necessary to succeed in a dynamic, fast-moving and results oriented environmentProficient in MS Office (Word, Excel and PowerPoint)Experience drafting proposals and presenting in front clients/colleagues is idealCompensation Range: $130,000-$150,000We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jun 09, 2025
Calgary, AB
|
Accounting
|
Contract
|
$20 - $25 (hourly estimate)
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Insight Global is seeking an Accountant to join one of Canada's fastest-growing convenience and retail fuel companies for a 3-month contract. The successful candidate will manage ServiceNow tickets... across various business segments, including retail and wholesale. Responsibilities include handling requests related to expenses, asset setup, or job cost setup, particularly for capital expenses, and engaging in hands-on work with the software to manage data. The ideal candidate will have at least 4 years of accounting experience, preferably with fixed asset or capital expenditures, and be proficient in journal entries, month-end statements, balance sheets, and reporting on gains and losses. This is a hybrid opportunity, with the expectation to be on site in downtown Calgary two days a week (Wednesday required).We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
May 14, 2025
Vancouver, BC
|
Project Manager
|
Contract
|
$41 - $51 (hourly estimate)
{"JobID":415995,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-123.125023545455,"Longitude":49.2863690909091,"Distance":null},"State":"British Columbia","Zip":"V6Z2H3","ReferenceID":"VAN-782733","PostedDate":"\/Date(1747253783000)\/","Description":"Insight Global is seeking a dedicated Project Manager to join our retail client. The ideal candidate will play a crucial role in ensuring the smooth execution of projects by managing various aspects such as progress tracking, budgeting, milestone achievement, communication, risk management, issue resolution, and dependency coordination.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Project Manager","City":"Vancouver","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 3-5 years as a Project Management, Project Coordination or Project Manager Associate - Transformation project experience - Program governance support- Executive status reporting, agendas and slide decks- change management experience - cloud based PM tool - Smartsheets preferred - RAID log/ risk tools - Excels in ambiguous environments - Meeting Coordination","Skills":"jiraconfluenceretail","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":51.0000,"SalaryLow":40.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a dedicated Project Manager to join our retail client. The ideal candidate will play a crucial role in ensuring the smooth execution of projects by managing various aspects... such as progress tracking, budgeting, milestone achievement, communication, risk management, issue resolution, and dependency coordination.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jun 16, 2025
Goodlettsville, TN
|
Administrative Assistant
|
Contract,Perm Possible
|
$15 - $19 (hourly estimate)
{"JobID":420275,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-86.6856363636364,"Longitude":36.3542727272727,"Distance":null},"State":"Tennessee","Zip":"37072","ReferenceID":"NAS-788922","PostedDate":"\/Date(1750083236000)\/","Description":"One of our top Retail clients in Goodlettsville, TN is looking to bring on some Call Center Representatives to help support their Human Resources Shared Services team. This candidate will be responsible for answering calls, handling a variety of transactions related to HR policies including areas such as benefits, leave administration, employment center questions, etc. In this role, you will need to evaluate and analyze the employee request/concern, interpret the situation, determine the appropriate resolution, escalate as necessary, and communicate the resolution and/or escalation to the customer. Finally, they will then prepare appropriate documentation and process the necessary paperwork.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Call Center Representative","City":"Goodlettsville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"2-3 years of experience in a call center setting (high volume)Highschool DiplomaSoft Skills: communication, multitasking, and strong phone presence","Skills":"Human Capital Metrics (Oracle, workday, Lawson)Payroll or HRIS system experience","Industry":"Administrative Assistant","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":19.0000,"SalaryLow":15.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
One of our top Retail clients in Goodlettsville, TN is looking to bring on some Call Center Representatives to help support their Human Resources Shared Services team. This candidate will be... responsible for answering calls, handling a variety of transactions related to HR policies including areas such as benefits, leave administration, employment center questions, etc. In this role, you will need to evaluate and analyze the employee request/concern, interpret the situation, determine the appropriate resolution, escalate as necessary, and communicate the resolution and/or escalation to the customer. Finally, they will then prepare appropriate documentation and process the necessary paperwork.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .