Job Search Results for call center

Our client in Deerfield Beach FL, has an immediate opening for a Dispatcher/Customer Service Representative. This position will report to both the Dispatch Manager and Supervisor. The primary... More responsibility of this position is to ensure the highest level of customer service during order taking, dispatching, scheduling of drivers and deliveries. Responsibilities include: Successfully complete training in concrete manufacturing and customer service (to be provided). Comply with all company's Safety Policies, attend department, and site safety meetings, participate in safety committees and programs. Take orders, schedule, dispatch and establish strong customer relations. Maintain efficient delivery controls through proper scheduling and accurate order entry into the dispatch system. Monitor weather and traffic to ensure optimized routing for the drivers. Resolve transportation conflicts and handle unusual and difficult customer complaints. Develop professional criteria of when to engage other parties. Have a positive attitude and strong communication skills with customers and other departments. Successfully handle +100 calls in a shift. Work in a team setting and achieve team and company goals. Multi-task and complete daily workload in a timely fashion. Maintain good working relationships with coworkers and outside agencies personnel. Work safely with a sense of urgency. Perform other duties as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Remote Hands Specialist will assist all data center customers by providing "best in class" customer and technical support. The Remote Hands Technician will work with and support all customer... More demands. Internally, the Remote Hands Technician may work with the Deployment and Implementation teams, the Global Command Center, Provisioning team and Project Management to ensure relevant installations meet delivery dates and create a positive customer experience. You will be primarily responsible for responding to Customer Requests within the Service Level Agreement time frame. The Remote Hands Specialist will also assist other members of the Operations Team ensuring 100% uptime to all customers.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Our client in Deerfield Beach FL, has an immediate opening for a Dispatcher/Customer Service Representative. This position will report to both the Dispatch Manager and Supervisor. The primary... More responsibility of this position is to ensure the highest level of customer service during order taking, dispatching, scheduling of drivers and deliveries. Responsibilities include: Successfully complete training in concrete manufacturing and customer service (to be provided). Comply with all company's Safety Policies, attend department, and site safety meetings, participate in safety committees and programs. Take orders, schedule, dispatch and establish strong customer relations. Maintain efficient delivery controls through proper scheduling and accurate order entry into the dispatch system. Monitor weather and traffic to ensure optimized routing for the drivers. Resolve transportation conflicts and handle unusual and difficult customer complaints. Develop professional criteria of when to engage other parties. Have a positive attitude and strong communication skills with customers and other departments. Successfully handle +100 calls in a shift. Work in a team setting and achieve team and company goals. Multi-task and complete daily workload in a timely fashion. Maintain good working relationships with coworkers and outside agencies personnel. Work safely with a sense of urgency. Perform other duties as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Patient Access Supervisor oversees daily operations, ensuring alignment with Medical Center philosophies and customer needs. This role includes fiscal responsibility, strategic planning, and... More staff development. The Manager collaborates with medical staff and other departments, contributing to the achievement of Patient Services goals.Key Responsibilities:-Develop and maintain efficient workflows, policies, and procedures for Scheduling, Referrals, Financial Clearance, Registration, and Revenue Cycle processes.-Monitor and adjust staffing schedules to meet department needs.-Supervise and develop clerical and administrative staff, including hiring, training, performance evaluation, and disciplinary actions.-Implement training and workflow enhancements to improve customer service and data integrity.-Manage human resources and payroll functions, resolving related issues.-Perform quality measures and monthly reporting of Key -Performance Indicators.-Ensure compliance with all relevant laws and Medical Center protocols.-Foster a positive work environment and promote staff development.-Assist with budget preparation and manage labor and supply costs.-Collaborate with internal and external departments to resolve workflow issues.-Hold regular staff meetings to communicate updates and address concerns.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A local state agency is looking for an IT Help Desk candidate who is responsible for creating, updating, and resolving level I incidents and service requests, all of which are created by employees,... More various vendors, and service providers crucial to the agency's Service Delivery. Analysts for the IT Help Desk are further responsible for triaging and escalating high-priority incidents to the applicable support team. The pay rate for this role is between 17-18 an hour, depending on a candidate's experience: Day to Day:- Logging into the call center telephone queue on a rotating basis, Monday-Saturday- Using ManageEngine Service Desk Plus for incident and service request management- Active Directory Account Management, including password changes, account unlocks, group membership- Customer Queuing System, including account management and general troubleshooting- RSA Token Management, including account management and general troubleshooting- Customer Service Center, including DMV specific software, OS, and hardware general troubleshooting- Customer Call Center, including DMV specific software, OS and hardware general troubleshooting- Headquarters Support, including DMV specific software, OS, and hardware general troubleshooting- Reviewing NetQoS live dashboards and reporting possible network degradations- Triaging high priority incidents in preparation for escalation- Escalating high priority incidents to the correct support groups- Creating applicable support documentation for publishing to the knowledge baseWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Patient Access Manager oversees daily operations, ensuring alignment with Medical Center philosophies and customer needs. This role includes fiscal responsibility, strategic planning, and staff... More development. The Manager collaborates with medical staff and other departments, contributing to the achievement of Patient Services goals.Key Responsibilities:-Develop and maintain efficient workflows, policies, and procedures for Scheduling, Referrals, Financial Clearance, Registration, and Revenue Cycle processes.-Monitor and adjust staffing schedules to meet department needs.-Supervise and develop clerical and administrative staff, including hiring, training, performance evaluation, and disciplinary actions.-Implement training and workflow enhancements to improve customer service and data integrity.-Manage human resources and payroll functions, resolving related issues.-Perform quality measures and monthly reporting of Key -Performance Indicators.-Ensure compliance with all relevant laws and Medical Center protocols.-Foster a positive work environment and promote staff development.-Assist with budget preparation and manage labor and supply costs.-Collaborate with internal and external departments to resolve workflow issues.-Hold regular staff meetings to communicate updates and address concerns.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

This role oversees Dialer administration & functionality, optimizing dialer strategy, optimize scheduling, oversee, and provide productivity reporting for over 400 Associates. Duties include but are... More not limited to ensuring front line managers are effective in overseeing and effectively managing their teams ability to monitor and surpass KPIs including inbound service level, abandon call rates list penetration, scheduling, adherence to schedules, dialer campaigns, contacts per paid hour and contact strategy.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global Health is looking for an experienced Trauma OR Nurse for one of our large Level 1 Trauma Center clients in the Cincinnati, OH area! The Medical Center is opening brand new facility and... More adding 8 new operating rooms. This Trauma OR Nurse will be responsible forproviding high-level emergency care to patients suffering from serious and life-threatening injuries and illnesses and must be able to handle demanding and complex problems while also remain calm in stressful situations. The Trauma OR nurse will be responsible for performing the initial assessment of critically injured or ill patients and will assist in a wide array of emergent medical procedures. Shifts: * 10 hour shifts * Flex shifts available - can be flexed to an off shift (evening or night) up to 3 weeks out of a 6 week schedule but no more than that AND will not be scheduled various shifts within the same week (If given an off shift, that will be the shift worked that entire week) * Call Requirements: 8 hours per week, scheduled directly before or after staff shift typically in 4 hour blocks Not given call on off days PAY RATE:Local: 40-50/hrTravel: $2500 weekly take homeWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global Health is looking for an experienced Surgical Scrub Technician for one of our large Level 1 Trauma Center clients in the Cincinnati, OH area! This Surgical Scrub Technician will be... More responsible for assisting surgeons during surgical procedures by anticipating surgeon needs to make sure the procedure is executed as smoothly and efficiently as possible. The Surgical Scrub Technician will prepare and organize the operating room, clean and sterilize equipment, and maintain a sterile environment. Shifts: * 10 hour shifts * Flex shifts available - can be flexed to an off shift (evening or night) up to 3 weeks out of a 6 week schedule but no more than that AND will not be scheduled various shifts within the same week (If given an off shift, that will be the shift worked that entire week) * Call Requirements: 8 hours per week, scheduled directly before or after staff shift typically in 4 hour blocks Not given call on off daysPAY RATE: Local - $40-$50/hrTravel - $2100 weekly take home We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking to bring on 2 Scrub Techs to their client's team in the St. Louis area! The Operating Room Scrub Tech scrubs for surgical procedures and demonstrates competence while... More functioning as a member of the surgical team. Prepares and maintains supplies, instruments and equipment related to these procedures. Supports the philosophy, objectives, and goals of the Surgery Center. Supports and participates in quality improvement activities. Position requires weekdays only--no holidays, weekends, or call. Based on experience, this candidate will be making anywhere from $25-$30/hr,We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less