Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
• Banking or financial services experience.
• Experience supporting incentive, compensation, sales reporting, or operational investigations.
• Familiarity with banking products and retail banking operations.
• Exposure to SAS or other reporting tools.
• Experience working with ticketing or workflow management systems.
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Required Skills & Experience
• 1-3 years of professional experience in data analysis, business analysis, operations analysis, or a similar role.
• Experience writing and modifying SQL queries.
• Strong analytical and troubleshooting skills.
• Exceptional attention to detail.
• Ability to investigate issues and connect findings across multiple data sources.
Strong organizational and time management skills.
Nice to Have Skills & Experience
Our banking client is seeking a Data Analyst to support incentive investigation and reporting activities within Banking Operations. This individual will be responsible for reviewing incoming inquiries from bank managers, researching incentive and sales-related discrepancies, and using SQL-based analysis to determine outcomes according to established business rules.
The ideal candidate is highly analytical, detail-oriented, and capable of connecting data findings to business processes. This role is investigative in nature and requires strong problem-solving skills more than advanced technical development expertise.
Responsibilities
• Review and investigate incoming requests regarding banker incentives, sales credits, and product-related discrepancies.
• Analyze data from multiple source systems to validate transactions and determine eligibility for incentive credit.
• Use SQL queries to extract, review, and validate data.
• Apply established business rules and operational procedures during investigations.
• Identify data inconsistencies and determine root causes of reporting issues.
• Document findings and communicate outcomes through internal systems.
• Partner with banking operations stakeholders to resolve inquiries efficiently.
Maintain a high level of accuracy while managing multiple investigations simultaneously.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.