M&A End User Migration Engineer

The M&A End User Migration Engineer is responsible for hands-on migration of acquired company employees into the Everon end-user computing environment. This role focuses on workstation cutovers, mobile device onboarding, Microsoft 365 onboarding, application packaging, and user-facing migration support. The engineer will coordinate directly with incoming employees during scheduled migration calls, reset and enroll devices through Microsoft Autopilot, validate application functionality, and support users through the stabilization period following migration.
This position is intended for an Engineer I contractor who can execute defined migration plans, troubleshoot migration issues, document findings, and partner with internal IT teams to ensure acquired employees are productive in the client's environment. The primary focus of this role is the hands-on migration of incoming employees, workstations, mobile devices, applications, and collaboration tools into the client's environment. Key responsibilities include:
•Perform hands-on workstation migration and cutover activities for acquired company users.
•Lead end-user migration calls to transition users from the legacy environment to the client's environment.
•Reset and enroll workstations using Microsoft Autopilot rather than performing user profile migrations.
•Support Microsoft Intune, Autopilot, Entra ID, Microsoft 365, Teams, OneDrive, and SharePoint migration activities.
•Package, deploy, and validate applications required by acquired employees and business units.
•Identify legacy application requirements and help determine how those applications will function on client enrolled devices.
•Support mobile device enrollment and onboarding activities.
•Assist with Microsoft 365 tenant onboarding activities in coordination with the Infrastructure & Messaging contractor.
•Support Teams and SharePoint migration activities in coordination with the Infrastructure & Messaging contractor.
•Coordinate hardware refreshes and device shipments when required by the acquisition plan.
•Troubleshoot user migration issues and escalate to endpoint, security, messaging, application, or infrastructure teams as needed.
•Create and maintain migration documentation, user-facing instructions, issue logs, and lessons learned.
•Provide post-migration stabilization and support for approximately 30-60 days after each acquisition cutover.

This role is fully remote but could require some travel to customer locations as needed.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

•5+ years of hands-on experience supporting Windows endpoint migrations, deployments, or refresh projects.
•Experience with Microsoft Intune, Autopilot, Entra ID, and Microsoft 365 services(Intune & Autopilot expert!)
•Ability to work directly with end users during migration calls and cutover events.
•Ability to package or assist with deployment of business applications.
•Strong troubleshooting skills across Windows, Microsoft 365, OneDrive, Teams, and application access issues.
•Ability to follow migration runbooks, capture issues, and communicate blockers clearly.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.