Job Description
• Serve as the senior operational lead for assigned Oracle Health/Cerner applications
• Lead application upgrades, optimizations, integrations, and system implementations
• Design and maintain workflows, rules, alerts, and system configurations
• Partner with clinical, operational, and technical teams to improve efficiency and outcomes
• Support interface troubleshooting and data integrity initiatives
• Ensure compliance with healthcare regulations and change management processes
• Develop reporting solutions and support data-driven decision-making
• Mentor junior analysts and promote build standards and governance best practices
Participate in on-call support for critical clinical operations
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Bachelor's Degree in Health Informatics, Information Systems, Information Technology, Clinical Specialty, or related field
• 5+ years supporting Oracle Health (Cerner) applications in a clinical environment
• Experience with application build, configuration, optimization, and support within Cerner/Oracle Health
• Experience supporting clinical workflows, upgrades, implementations, and system enhancements
• Experience with interfaces, interoperability, and integration troubleshooting
• Experience supporting multi-hospital or enterprise healthcare environments
• Strong project leadership and stakeholder management experience
Ability to provide Tier 2/3 support and root cause analysis for production issues
Nice to Have Skills & Experience
• Master's Degree in a related field
• Experience with laboratory, clinical, or revenue cycle applications
• Experience with Oracle Health reporting and analytics tools
• Experience leading large-scale Cerner upgrades, consolidations, or new facility implementations
Knowledge of CMS, Joint Commission, CAP, DNV, and other healthcare regulatory standards
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.