Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
Insight Global is looking for a Site Reliability Engineer to join one of our software-as-a-service clients on a full-time basis. The successful candidate will be responsible for the following:
- Support cloud operations across Production, Customer Sales, and Professional Services environments, focusing on reliability and performance.
- Assist in defining and tracking SLIs/SLOs and participate in incident response activities.
- Contribute to the creation and maintenance of monitoring dashboards and alerts.
- Support managed and self-hosted databases, including SQL Server, PostgreSQL, and Oracle.
- Perform routine DBA tasks including backups, restores, integrity checks, and performance troubleshooting.
- Contribute to automation for provisioning, patching, and deployments using IaC and scripting.
- Collaborate with engineering teams on schema enhancements and query analysis.
- Participate in CI/CD workflows and integrate database changes into pipelines.
- Maintain clear documentation, including runbooks and operational procedures.
We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 4–6 years in SRE, Cloud Operations, DevOps, or related roles.
- Foundational experience with SQL Server or PostgreSQL in production environments.
- Basic understanding of cloud DB platforms such as Amazon RDS or Azure SQL Database.
- Experience with scripting languages such as PowerShell, Bash, or Python.
- Familiarity with monitoring tools and alerting solutions.
- Understanding of CI/CD concepts and exposure to tools like Gitlab, Jenkins, or Octopus Deploy.
- Strong troubleshooting and communication skills.
- Exposure to Container Orchestration via ECS Fargate or Kubernetes, and containerized Windows and Linux workloads.
- Familiarity with Flyway, Liquibase, or other database migration tools.
Nice to Have Skills & Experience
- Experience with Redis or other caching layers.
- Familiarity with Database Performance tooling, like SolarWinds DPA
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.