Job Description
Ryder is seeking Licensing Coordinators to support commercial vehicle title, registration, and renewal processing across multiple U.S. states. This role plays a critical part in ensuring vehicles remain legally compliant through accurate documentation, timely renewals, and effective coordination with internal teams.
This is a fast‑paced, detail‑driven administrative role suited for candidates with strong customer service experience, attention to detail, and comfort working with vehicle‑related documentation and data.
Key Responsibilities
• Process title and registration paperwork for new and transfer‑in commercial vehicles across multiple states.
• Prepare and submit accurate licensing documentation to state and federal agencies, ensuring correct VIN, make, model, and year details.
• Coordinate required supporting documents such as weight slips and VIN verifications.
• Open, sort, and prepare annual registration renewals for existing fleet units, ensuring 100% on‑time compliance and zero penalties.
• Support internal and external customers by providing status updates on licenses and permits.
• Enter and track licensing payments in internal systems, including fee breakdowns and receipts.
• Assist with process updates and workflow improvements as needed.
Work Environment
• Fully onsite, Monday–Friday.
• High‑volume, compliance‑focused administrative environment.
• Collaborative team with both onsite and cross‑state partners.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• High school diploma or GED required.
• Approximately 2–3 years of customer service (CSR) experience required.
• Knowledge of Microsoft Excel required (level can be negotiated based on overall experience).
• Strong organizational skills, attention to detail, and follow‑up practices.
• Ability to multitask and handle shifting priorities in a deadline‑driven environment.
• Strong verbal and written communication skills.
• Ability to work independently and as part of a team.
• Comfortable working fully onsite with reliable attendance.
Nice to Have Skills & Experience
• Previous experience with vehicle licensing, DMV processing, fleet or automotive administration.
• Associate’s or bachelor’s degree.
• Exposure to process improvement or workflow optimization.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.