Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
Insight Global is hiring for a large enterprises Digital Banking team is building an Open Banking capability for Small Business Banking customers. The initiative is currently in the discovery phase, focused on defining business requirements, customer journeys, consent management models, authorization frameworks, and future-state operating processes required to support data-sharing capabilities.
The team is seeking a Senior Business Analyst who thrives in ambiguous environments and can independently drive discovery activities across business and technology stakeholders. This individual will play a critical role in shaping requirements and helping establish the foundation for a future initiatives.
Lead end-to-end discovery efforts for Open Banking initiatives within Small Business Banking.
Facilitate workshops and requirements-gathering sessions with business, product, architecture, technology, risk, and compliance stakeholders.
Analyze current-state processes and define future-state customer journeys and process flows.
Document business requirements, functional requirements, business rules, user stories, process maps, and gap analyses.
Help define consent management and authorization frameworks related to Open Banking.
Partner closely with Product, Architecture, and Engineering teams to assess solution options and delivery impacts.
Identify dependencies, risks, assumptions, and opportunities throughout the discovery process.
Translate complex regulatory and business requirements into actionable delivery-ready artifacts.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
6+ years of Business Analysis experience within large enterprise environments.
Strong experience leading discovery initiatives and operating with minimal oversight.
Ability to create process maps, customer journeys, business rules, and future-state workflows.
Strong Agile experience with Jira and Confluence.
Excellent stakeholder management and communication skills.
Experience working within digital banking, online/mobile banking, or customer-facing digital channels.
Demonstrated ability to navigate ambiguity and drive clarity during early-stage initiatives.
Nice to Have Skills & Experience
Small Business Banking experience.
Experience with consent management, customer permissions, authorization models, or identity-related initiatives.
Regulatory project experience within banking or financial services.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.