Job Description
Insight Global is seeking a Patient Services Coordinator for a direct hire opportunity in the Dunedin, FL area. This resource will be responsible for the overall general office functions to support the patient care, including patient registration, insurance verification, collection of applicable co-insurance and co-payments. You'll also be scheduling of diagnostic and follow up appointments and answering phone calls. You'll greet patients when they arrive and manage wait times as well as complete check-in and check-out tasks! You'll manage cashier box and daily deposits and process walk-in patients and visitors.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
2+ years of customer service or patient service experience
Very strong communication skills (written and verbal)
Data entry experience (Excel)
Experienced talking to clients and patients on the phone and via email
Proficient with Microsoft Suite experience
Nice to Have Skills & Experience
2ICD 10
CPT coding experience
healthcare, dentistry, medical industry experience
bi-lingual in Spanish
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.