Job Description
Description
Insight Global is seeking a Technical Project / QA Manager for a leading technology-driven operations company. This individual will step into a high-visibility, hands-on role acting as both a Project Manager and QA Manager, overseeing ongoing development efforts and ensuring high-quality delivery. The candidate will serve as the bridge between business stakeholders and a small development team, managing requirements, sprint execution, and QA processes through Azure DevOps. This is an ideal opportunity for someone who thrives in a fast-paced, “own the process” environment, supporting new feature development, client implementations, and overall system enhancements while working closely with executive leadership.
Responsibilities
• Act as the primary point of contact between business stakeholders and development team
• Gather and refine requirements, then convert into user stories and sprint tasks
• Manage 1-week sprint cycles + Kanban workflows in Azure DevOps
• Oversee a 4-person development team, ensuring progress and accountability
• Build and execute test plans to ensure quality for new features and releases
• Run Agile ceremonies: stand-ups, sprint planning, retros, backlog grooming
• Identify risks, blockers, and dependencies and escalate appropriately
• Coordinate delivery of new features, enhancements, and client implementations
• Ensure releases meet QA standards before deployment
• Provide regular updates to IT leadership and CTO
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Must-Haves:
• 3+ years of experience in technical project management and/or QA leadership
• Experience acting as a Scrum Master / Agile lead (running ceremonies, managing sprints)
• Hands-on experience with Azure DevOps (backlog, sprint boards, ticket tracking)
• Ability to gather business requirements and translate into technical deliverables
• Strong QA ownership (test plans, UAT, regression testing, release validation)
• Experience overseeing small development teams (4–5 engineers)
• Strong communication skills – able to interface with business stakeholders and report to executive leadership (CTO)
• Experience working in Agile/Kanban hybrid environments
Nice to Have Skills & Experience
Plusses:
• Experience in client implementations or customer-facing product delivery
• Background in both project management and QA/test leadership
• Experience stepping into “stop-gap” / stabilization roles
• Familiarity with APIs, integrations, and data validation
• Experience coordinating release management and production deployments
PMP certification
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.