Job Description
A Client of Insight Global is looking to bring on a Quality Manager that will work closely with the Plant Manager to lead the Quality Control Department to assure products meet or exceed customer specifications. Scope of work involves visual functional and dimensional inspection of finished product to assure meeting established internal and external standards.
Position Responsibilities
Maintains strong customer relations and ensures high-quality customer service by effectively addressing and resolving quality concerns.
Establishes and maintains the Quality Management System.
Maintains Operation Specification Documentation System and Calibration System.
Leads the team to assure compliance with external certifications.
Follows the schedule established by Production Control, Manufacturing Work Orders, and drawings. Plans and coordinates the sequencing and timing of finished part inspections. Assess the number of inspectors needed to complete inspections in accordance with product requirements.
Directly supervises Quality employees providing on-the-job training to employees, assigning work, offering functional guidance, and conducting reviews of work performance on a continuous basis.
Follows established Quality Assurance Standards and Inspection procedures to conduct visual inspections of finished parts to identify defects.
Initiates requests for, documents, and follows up on corrective actions.
Handles non-conforming product.
Carries out supplier quality surveys and audits and monitors supplier performance.
Responds to customer quality surveys and supervises customer quality audits.
Directs contacts with all commercial and government agency inspectors.
Maintains written and verbal communication with customers and suppliers regarding quality-related matters.
Reviews customer documentation identify and address quality-related issues.
Ensures that all Sensience policies and procedures, including those related to employment, safety, employee relations, equal opportunity, and other company-sponsored programs, are effectively communicated to and adhered to by all employees.
Understand, follow, promote and enforce all company policies and safe work practices.
Immediately report any unsafe acts, conditions, or accidents to their supervisor.
Performs other duties as assigned.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Bachelor’s Degree in Quality, Engineering or related discipline
5+ years of experience with manufacturing quality assurance
Motivated and foreword thinking
Looking to grow this plant 2x over the next year, this person will be driving that growth
Nice to Have Skills & Experience
Prior experience with Inspection equipment, microscopes; magnifying lenses; drop indicators, micrometers, veniers, leak detectors, scales, gauges, optical measuring equipment copy machine; hand tools.
Applicable certifications (ISO/Six Sigma)
Prior experience working in an ITAR environment
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.