Job Description
Pay Rate: $17-18/hr
Insight Global is hiring for a L1 Digital/Broadcast Operator to sit onsite here in Stamford, CT for a large, streaming & multimedia company. This person will work 4 10-hour shifts with 3 month-rotation of shifts. This person will be responsible for single live event broadcast coverage (real-time monitoring) and L1 support. On a day to day, this operator will access their tools, UIs, and credentials, start playing with test streams, and start taking on assignments and tickets. Responsibilities include monitoring and support digital video workflows, insert triggers into live stream (ex. ads or polls), communicate with production teams to ensure high quality broadcasts, work with engineering to monitor both traditional and digital signal transmission, and support VOD (video on demand), linear, and live workflows.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 1+ years of experience in a network operations, digital operations, or media operations facility
• Prior experience with L1 monitoring: supporting digital video workflows and escalations
o VOD, Quality Control (QC), close captioning, linear content, audio language
• Prior experience with digital encoder set up of event-based streaming
o DASH, HLS, Manifest, DRM
• Experience working with engineering to monitor traditional and digital signal transmission
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.