We Put People and
Founded in 2001, we experienced 16 years of unprecedented growth within the staffing industry. But with such rapid growth, we began to lose our way.
The Eight Core Principles on which we built the company were words on a wall more than they were a foundation for everything we do. We didn’t have a culture of purpose, values, or development—and so our culture began to crumble. As a result, promotions stalled, productivity was down, turnover spiked to 65%, and revenue began to flatten.
We took an honest look in the mirror and knew it was time to change. Leaning into the elements of our culture that made us unique, like our grit, our model to promote from within, and our work ethic, we started to re-imagine the type of company we wanted to be. In 2018, Bert Bean stepped in as CEO, and our culture transformation journey began. To really evolve, we knew we would have to build a culture of development where Everyone Matters and where we would grow our people personally, professionally, and financially.
But we didn’t stop there. In the fall of 2018, the executive team attended their first Compass—an executive retreat for leaders to connect on a deeper level and get to know one another so they could tackle the company’s biggest problems. They asked each other things like: Who do we want to be? What is our purpose? How can we better invest in our people? In answering those questions, they created a new set of values to guide everything we do.
Our Shared Values are woven into the culture of how we operate, interview, hire, train, promote, and make big company decisions. In living our Shared Values every day, our people started seeing success through promotions and productivity, a decrease in attrition, and rapid company revenue growth.
Our shared values
- Everyone matters
- We take care of each other
- Leadership is here to serve
- High character and hard work above all else.
- Always know where you stand.
Our company purpose, to grow our people personally, professionally and financially, aligns perfectly with our Four Pillars of Success model for growing our business. We focus primarily on initiatives to drive Hiring, Conversion, and Productivity while reducing Turnover rates. We grow our business by hiring amazing people and providing training and development so that our people get promoted and become successful at the next level, all while building a culture of support where people what to stay for their entire career. By executing the Four Pillars, we allow our people to grow, which in turn allows our business to reach our growth goals and achieve the vision we have set for the future.
4 Pillars of Success
Turnover from 2017 to 2022
In 2021, we re-branded our company to represent better the company we had become. We designed our logo with three circles to represent the three populations we serve: our internal employees, our consultants who we help find jobs, and our clients. We developed the brand on our firm belief that together, anything is possible.
This impact report represents our culture transformation journey. When you put people and culture first, the business results will follow. Today, we are a company that will do close to $4 billion in revenue and put more than 60,000 people to work. We’ve come a long way, but we know our journey is just beginning. We can’t wait for you to dive in and get a peek into who we are.