3 Tips to Build an Inclusive Culture and Boost Employee Retention

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An inclusive culture in the workplace is critical to your company’s employee retention. Attracting top talent is important—but keeping them is even more so. One Gallup report revealed that replacing an individual employee can cost anywhere from one-half to two times the employee’s yearly salary, with employee turnover costing businesses $1 trillion annually.

Many factors play into employee retention, but ultimately, it hinges on a positive and inclusive work environment. According to one Glassdoor survey, 56 percent of employees state that a good workplace culture is even more important than pay when it comes to job satisfaction.

At the heart of a good company culture is diversity, equity, inclusion, and belonging (DEIB). Implementing DEIB in the workplace creates a culture where everyone feels valued and included, increasing the likelihood that employees will stay with a company for several years.

Keep reading to learn more about the importance of an inclusive culture at work!

What is an Inclusive Culture?

Before you can understand an inclusive culture, first you need to understand company culture in general.

Company culture is the collective behaviors, values, and beliefs of a company’s employees.

It’s the environment that’s cultivated every day through interactions, decisions, and policies. It encompasses the unwritten rules, shared expectations, and mutual respect (or lack thereof) that employees experience.

But what makes a culture not just cohesive but inclusive?

An inclusive company culture is one where every individual feels valued, heard, and empowered to contribute to the company’s overall mission, regardless of background.

An inclusive company culture celebrates differences and leverages them for the organization’s betterment. In such a culture, every part of the organization—from job descriptions to team meetings and benefits packages—leaves no one out.

RELATED: What is Accessibility in the Workplace?

3 Ways to Create an Inclusive Culture that Boosts Employee Retention

Employee retention is closely tied to company culture. For this reason, an inclusive culture is necessary for any business aiming for long-term success and growth.

Consider implementing one or more of these strategies to create an inclusive culture and, in turn, boost employee retention.

1. Provide Equitable Growth Opportunities

Did you know that 86 percent of employees would leave their jobs for one that offers chances to grow within their career? Providing a robust professional development plan is an excellent way to promote an inclusive culture.

Growth opportunities are a significant driver for motivation, job satisfaction, and employee retention. When employees see a clear path for advancement, and they feel like they’re on an even playing field, they’re more likely to stay committed and engaged. An inclusive company culture makes these opportunities available and accessible to everyone, regardless of their identity or background.

Transparent career pathways are a major part of this employee retention strategy. Clearly communicating potential career trajectories and the steps required to achieve them demystifies the advancement process. Such transparency allows everyone to visualize their future within the organization and understand how to get there.

Skill development is another critical aspect. Offering workshops, courses, and training tailored to diverse learning styles and needs gives employees all the tools they need to upskill. By investing in employee growth, and ensuring these resources are open to everyone, you enhance both your workforce’s capabilities and your company’s commitment to DEIB in the workplace.

2. Encourage Open Dialogue and Feedback

Open feedback is one of the biggest foundational pillars of an inclusive company culture. When employees feel they can freely express their thoughts, concerns, and feedback, it creates a culture of trust and mutual respect. It also provides valuable insights that can guide your DEIB initiatives.

By promoting open dialogue, you empower employees while also positioning yourself to make informed, impactful decisions that meet the needs of your workforce.

Creating safe spaces is key in this endeavor. These are environments where employees can voice concerns, share experiences, and provide feedback without fear of retaliation or judgment.

You also need to actively seek feedback by implementing:

  • Surveys
  • Focus groups
  • Open forums

These tools allow you to gauge the effectiveness of any DEIB initiatives so you can keep what’s working (and adapt what isn’t) to better address employee needs.

3. Actively Celebrate and Acknowledge Diversity

While recognizing diversity is important, it’s not enough to foster a truly inclusive culture. You want to actively celebrate and acknowledge it by taking proactive steps to honor your employees’ diverse identities.

One impactful way to do so is through cultural celebrations. Recognizing and celebrating various cultural and religious holidays can make employees from different backgrounds feel genuinely appreciative and connected.

Acknowledging and highlighting success stories is another great strategy. While it’s important to recognize professional accomplishments, it’s also good to celebrate personal milestones.

Create an Inclusive Company Culture with Insight Global

Embracing diversity and cultivating inclusion enriches company culture and drives innovation. By prioritizing these values, you can attract and retain employees with an inclusive workplace where every individual feels heard and accepted.

You don’t have to navigate the complexities of building an inclusive culture alone. Insight Global is here to help. We partner with you to design and implement proven DEIB programs to help you create an equitable and inclusive workforce.

With our culture consulting services and our DEIB training solutions, you can create an inclusive culture where employees want to stay. Contact us today to begin transforming your company culture.

Or sign up for our free webinar on building an inclusive talent journey!

Text reads: Top Talent Seek Workplaces Where They Belong. Learn how to break down barriers. Headshots of two women, Bethany Cabreja (DEIB Training Specialist) and Korryn Williamson (Director of DEIB). Insight Global logo.